This place in Hanmer is in a great spot – just a short walk from the town center. It’s cozy and comfortable, making for a really relaxing stay. Ella, the host, was fantastic. She went out of her way to make sure we had a smooth stay, even letting us check in early, which was a huge help. She also provided towels for the hot pools at no extra cost, which was a really thoughtful touch. Ella truly made the experience special, and her kindness made all the difference. It’s definitely a great place to stay in Hanmer!

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Our stay was made by Katie and Ella. They were so kind and attentive. My wife and I have been around for a long time and stayed at many motels. But this was the first time we have ever wanted to hug the owners of a motel when we left- and we did! *The day we arrived at the Alpine Garden Motel we received a text from them while we were still in the previous town saying that our room was ready. Again, in our long experience, another first - very good service. *When my wife lost her charge cord for her phone Katie and Ella produced a replacement foc. PS The dog was also beautiful!

The Alpine Garden itself definitely needs a fair bit more love!

We had a text just over an hour before 2pm that our room was all ready and we could check in slightly early. The staff were super friendly and eager to help us with anything we needed, the beds were comfortable, the sofa bed was bigger than we expected for my 2 children sleep on. The room was very clean, warm and comfortable, . It was in a fantastic location to the restaurants and pools...walking distance ( which is so important as car parking can be very difficult during the school holidays! ) I will be definitely staying here again and would highly recommend it to everyone.

Fantastic location, just a short walk through a glade of trees to the Hot Springs pools and town centre. The motel unit was of an older design that has been well maintained and was spotlessly clean. Room 7 was equipped with everything we could possibly have needed and our room was very quiet. The staff were not just pleasant and helpful, they were very kind!

The bed had very soft sides making it a little diffucult to sit on.

Was a lovely place to stay, the staff were very friendly and helpful. Everything we needed including an iron and ironing board which was needed.

Would have been nice to have had an extra comfortable chair in the lounge, there were three of us and it was a bit squashed on the couch and the dining chairs were very uncomfortable when watching tv. The air conditioning outside was a little loud but once asleep it was ok.

A repeat visit to a lovely motel with all facilities and exceptional hosts. Very comfortable and quiet, within a few minutes walk of all village locations. Comfy bed, well stocked kitchen; bathroom and spa bath very good. Excellent value for money and a pleasure to meet Katie and Ella who keep this motel in perfect shape. If we return to Hanmer we shall have no hesitation in booking Alpine Garden again.

We are seasoned travellers with high expectations and liked everything about this exceptional motel. Full marks!

Staff were extremely friendly, we did quad biking, so we had muddy and dusty clothes. For a small price the hotel washes and dried your clothes. The location was convenient, surroundings gardens were beautiful. We are a family of 5, so one of the kids had to sleep on the sofa bed, but it was the comfiest bed. We checked in after office hours, the a/c was on at a cosy temperature, which was a lovely touch.

Loved that they are small cabins with parking right outside. Location was perfect , it was close to town to work but far enough out to be nice and quiet. Lovely hosts and made it very easy to find and get into our room when they knew we wouldn't make the office opening times. Beautifully clean and warm.

The only complaint I had was that the bathroom of the adjoining unit is right against the bedroom wall. And you could hear the toilet being flushed and refilled during the night.

Lovely and friendly greeting when we arrived and friendly throughout the stay! - and thought of everything from extra towels if you wanted to go to the pools and even an umbrella hanging outside if you needed it! Also, lovely seating area outside unit and even a barbecue table on the lawn to relax on. Corner spa was great to relax in to, and my son and I really enjoyed our stay there! It's great having hotplates to cook on and all the basics you need in the kitchen. This was our third place to stay in while we were in Hanmer Springs and our No1 rated by both of us. Thanks very much for allowing us to stay that extra night for the discounted rate we got for the first night- It didn't go unnoticed! We will be back one day! Back to reality now but really happy we made that trip- Cheers :-)

Location is perfect. Easy walk to everything. The owner/manager? Elle was lovely. The place is very clean and well managed and daily servicing is a bonus.

The insulation of the bathroom was the one drawback. Anything done in the bathroom, was fairly public, because of the insulation, but it is an older building, so this was not a deal breaker. The age also made the floors very creaky, so a night visit to the bathroom woke the light sleepers in our group, every time.