Excellent breakfast, plenty of choice. Location is about as good as you can get in Broadstairs, about 8 minute walk to seafront

Toiletries in the bathroom are tiny little tubes that fall through the gaps in the shower tray. For £245 a night for our junior suite, they were cheap and nasty. This was the only complaint I’d have.

Booked a classic double and had everything we needed except a view which was fine with us as we didn't stay in the room much. Everything was lovely and clean.

We arrived to the hotel about 35 mins before the check in time of 3pm. On arrival, we were told our room was ready, but if we wanted to check in "early", there would be an additional charge of £10!! Not sure if this is only applied to Booking.com customers, but it's the first time I have come across this and obviously refused to pay and waited until 3pm. Once checked in, payment for the weekend was taken immediately which again I found odd, isn't this usually taken at the end of the stay?

The bed was incredibly comfy and the size of the room was excellent. As someone with arthritis I would have preferred a shower to get into, but the room was very good otherwise. The staff were extremely helpful and polite. They gave great service, and went out of their way to be helpful.

The bath was difficult for me to get into as someone with a disability, but that was my issue for not saying anything before I went to the hotel. It was a well equipped room and there was nothing wrong with the bath. It was just difficult for me to access it.

Hotel was very good and clean

The hotel was quite a long way from the beach ,and a lot of hills .not very good for the elderly like we were

Very friendly and helpful staff. Big, modern room, excellent bathroom. The breakfast buffet was typical, but you could order a few items to be cooked for you: excellent poached eggs. Nice terrace off the bar. I like a walk home after a meal. It's about a 10 minute walk to the seafront. It takes an hour to walk along the shore from Broadstairs to Ramsgate and we had a beautiful day for it. Plentiful free parking. We would stay at the Yarrow again.

If I had to nitpick: (room 104) the huge bed was a bit firm for me, but fine for my wife. The overhead shower offered no flexibility.

The hotel and grounds are lovely. Staff were friendly and helpful. Room was spacious and the bed comfy. Breakfast buffet was good with good options.

Ordered the pancakes and a bacon sandwich with a poached egg for breakfast from the menu. Sent both back. Bacon was seriously under cooked, the pancakes were doughy and under cooked and the syrup (not maple syrup)was runny like water. Streaky bacon goes with pancakes and maple syrup. Huge disappointment. The bacon in the sandwich was under cooked it was served in thin white bread. When we asked for it be changed to brown it was came back in the thinnest wholemeal bread. The poached egg was a soft boiled egg. I'm guessing they don't have a chef on at breakfast. Big let down for such a lovely hotel.

Size of suite exceptional and location perfect for us

Lack of tea and coffees in room and coffee maker was not heating up. Torn and tattered net curtains on room , disappointing. Breakfast table design meant everyone was hitting their knees on the upper table leg where it joined the table and consequently everyone was spilling tea, coffee and juice over their breakfasts. Very poor design - needs to be addressed urgently. Had to wait ages for bacon and other options to be restocked and ordered 2 x fried eggs and only got one which was frustrating. Pastries were warm but raw inside.

Upon arrival, we were pleasantly surprised at how much parking was available. When checking in, the staff were friendly and helpful, giving a nice welcome. We were very happy with our room, which was cosy, clean and spacious. There were great facilities in the room with tea and coffee (which were kindly replenished when we asked), extra pillows, iron and ironing board and a lovely bathroom. Also, there was a good air con/heating system in the room which worked well and was easy to use. The breakfast was amazing! So much choice and extras were available like breakfast muffins and pancakes, which were no added cost. The buffet had a great selection and we enjoyed it very much. Staff were very attentive and helpful during breakfast! It was in a good location and the building is actually very historic, which we liked reading about. A great stay, highly recommend!

One would need exceedingly high standards to find fault with this excellently managed hotel. As a housekeeping supervisor, my partner and I were thoroughly impressed with the cleanliness and tidiness of both the hotel and its bedrooms, which truly justify its 5-star rating for cleanliness. Every member of the staff was welcoming, with special mentions for Sarah, Joe, Zoie, and especially Amy, whose warmth and friendliness made our stay in Broadstairs even more enjoyable by providing us with helpful information. The breakfasts were among the finest we've experienced in any hotel, showcasing quality ingredients and meticulous preparation. In conclusion, our stay at the Yarrow was nothing short of wonderful, and we would certainly choose to return if we holiday in this area again

Nothing

Very friendly and helpful staff.

Room 113 did not have a grab rail on the wall beside the bath which meant that my friend was unable to pull himself out of the bath. Fortunately my room, 112 did have a grab rail, so we swapped rooms. A strong recommendation would be that all similar rooms have grab rails fitted. PS the hotel manager and his young assistant were extremely courteous and helpful (and strong) in heaving my friend out of the bath!