Very friendly and helpfull front office staff. General areas of the hotel nicely and tastefull decorated. Beautiful view from restaurant on lake. Very good breakfast.

The bedroom small, noisy and less tastefull decoration. Also, the elderly lady who served us dinner was very hasty and geard up which made us feel a bit uneasy.

We had an exceptionally lovely stay in the Junior‘s Suite and the best side of Swiss summer! We should write here what we liked: simply everything! The staff is so friendly and the room clean, so well designed and in total just amazing!

Nothing! (Except that, unfortunately, since hotel guests could also get stand up paddles in the neighbouring public beach, none were available during our stay, however this isn‘t something the hotel could easily fix and we enjoyed our stay very much anyway)

Very good

The bath in the bedroom was dangerous. The gap between the corner of the wooden base on which the bath stood and the bed was very narrow and I caught my foot on the corner and fell heavily against the bed hurting my back. We could see no point in having a bath in the bedroom!

The hotel is beautifully located at a the Sempacher laker, within short distance from Lucerne. Rooms are comfortable and clean. Staff is very friendly. Food is great.

Nothing really important, but: 1. Welcome was cool. 2. We had to find our own way to the room. 3. No explanation about the hotel and the accommodations. 4. No welcome drink.

Excellent breakfast and the dinner in the restaurant was very good with an interesting mix of dishes and good wines.

The lighting in the new rooms is very stylish and beautiful, but very complicated and no lights in the hall area or around the back of the room where the suitcases are supposed to be placed.

Breakfast was delicious. The restaurant was lovely, we sat on the terrace but the food and drinks were very expensive

The room was tiny and very dark, no where to do my makeup whilst husband was in the shower. I thought from the pictures online that the property was more secluded

Beautiful hotel in front of a lake, in a village 15 minutes away by car from Lucerne. The rooms were comfortable and very clean.

There could be more variety in the breakfast. The restaurant was very crowded and so you had to make a reservation to dine.

Great location, nice room, good facilities for couples and families with children. Good terrace, nice restaurant.

Swiss prices, one night stay and a two course meal with ordinary wine and coffee for two cost over 750 euros !

Breakfast was amazing. The staff were so friendly and the location was perfect for our trip- we had driven from the UK in one swoop!! Perfect facilities, will defo be back. Thank you for letting us bring our doggies!

Room was very nice, breakfast was amazing, staff pleasant, the backyard and the facilities were great

not the best sound insulation between rooms, hence i had to use my headsets with music all night