Excellent location– Close to bus stop, and the free QR code provided by the reception for unlimited rides was a fantastic perk. Convenient amenities– A supermarket right next to the hotel. Friendly & efficient staff Free parking – A big plus for those traveling by car.

Disappointing breakfast– Very basic options with limited variety. Could definitely be improved. Poor soundproofing– Noise from other guests and the hallway was noticeable at night, making it hard to sleep undisturbed.

Great hotel located on the outskirts of Luzern. Takes about 15-20 minutes to get to the central Luzern by bus. The buses are very frequent, they run every 10-15 minutes. When I was there (may2025), the hotel gave me the guest card which allowed me to use the public transport free of charge. Breakfasts were good and filling. Room clean and tidy. Staff friendly. Overall, good place to stay whilst visiting Luzern.

Nice hotel. Free parking was great because we came with a rented car and didn’t have to pay for expensive parking. We got a visitor ticket from the hotel that granted us a free bus ride to luzern center. We took the family room - extra large room with a lot of space and rooftop terrace. The staff were very nice and welcoming.

Poor breakfast. Needs more salads, egg omelet, white cheese

The Lux was a bit heaven after a long frustrating bus trip. Clean, comfortable with clear instruction given on how to access the apartment after hours when our bus was cancelled then delayed. The breakfast was excellent and the staff friendly, informative and efficient. She was able to book us another night without fuss. There was a bus stop about 200m away which took us straight into the heart of Lucerne which ran every 7 minutes or so and was free as we had booked accommodation in Lucerne.

Exceptional hotel, staff was so welcoming and nice, room very spacious and comfortable, delicious breakfast and parking available for our stay. I would definitely book it again if around and definitely recommending it! There is also a pizzeria/restaurant on the ground floor, we enjoyed the lovely atmosphere and yummy food, staff also exceptionally professional and kind. Everyone also speaks English!

Great value for the price as Lucern is very expensive. Bus station is right below the hotel, so you can directly come to the centar of Lucern within 20 min. The best is that you get visitors card which you can use to trevel for free within Lucern (bus or train), just check which zones it coveres. Room for two was not big but if you are going to just sleep in it like we did, it is perfect. Bathroom was great , with spacious walk in shower and large window which was my bigest plus.

The room was spacious with bunker beds with kids. The spacious balcony with a view of the town and mountains was beautiful. The staff was very helpful. The location is close to Coop supermarket and bus stop, so it is convenient. The breakfast spread was fair and the food quality was good.

Nothin in particular

We had an amazing room, with good beds, very spacious and with very good AC. The hotel was very clean and the staff was very friendly.

The breakfast was a bit below standard and the assortment would change every day. The location is a little bit outside of the city center, but it was always very quiet and as we came by car this wasn't a issue for us. The parking lot was a little bit small but the staff was always willing to help us find a space.

The staff was very friendly and accommodating. The three-person room we had was clean, well maintained, and had a nice balcony with a great view. It was a very pleasant stay. The connecting restaurant also served great food and was handy when we were all too tired to find food somewhere else.

I'm generally satisfied with my stay. But if I have to say something, there's 2 things that people should be aware about. First, the elevator does not service every floor. Second, the blinds for the window do not cover the light from outside during the day. None of these inconvenienced me but it might others.

Everything was great. Location for bus stops etc. Great restaurant. Breakfast was really good. Staff were so friendly. Bed was comfy. Shower was lovely and powerful. Great sized room. We really enjoyed our stay and would definitely stay again.