Room 707. Good. Spacious room, with balcony and nice view, good mattress. Central. Good breakfast and nice view !!!! Free parking.

Blackout curtains are needed. Also more outlets. In the office corner we had to remove the cable of the refrigerator or the TV for the computer !!!!!! More hooks in the bathroom are needed. The wall on the balcony, was very high and blocked the view. The bathtub is very high, 67cm, very uncomfortable!! Small washbasin 41x55 cm. Floor towel in the bathroom is needed.

Great location right on the Main Street where all the tourist shops and restaurants are. Facility was definitely not renewed from some time but was clean. Visit during December and the heat worked great, to a point where we had to open the window since it was too hot in the room.

There wasn’t any AC options in the building. Which was okay for a visit during the winter, but I can’t imagine staying here in summer time, keeping in mind that the rooms are hit by direct sunlight for a good half of the day.

Beautiful location, fantastic view! Breakfast was delicious, with a variety of options: cereal, continental and English breakfast, as well as local food such as traditional cheese pie, yogurt and white cheese. The hotel staff were very kind and helpful. Any issues that occurred were dealt with professionally and efficiently. Thank you!

Very nice old hotel. It is a bit outdated and would need a renovation, but we had a nice stay and it was clean. The staff was super nice and helped us with our very late check-in. The location is very good and the view from our room and from the restaurant is very pleasant. They have a very convenient underground parking.

Location

Breakfast not great, no natural juice for example and you can only choose from predefined breakfast menus. Parking is not for free and reception staff make you pay the minute you enter the lobby, not waiting for check out. When you arrive after a long trip, this is unpleasant.

The hotel is located in the city centre with great views over the Yantra river. Rooms, although in need of renewal, were clean and comfortable. Staff were helpful. Breakfast was the best we've had in Bulgaria.

Little to complain about - it was a decent hotel. A kettle in the room would be nice though...

The location is exceptional (right in the middle of the center, so, close to the castle as well as close to the shops and restaurants) The food at the restaurant is good and fresh. The bath tub jacuzzi in the room was a nice option on top of the spa (pool a bit cold but functioning). Very nice staff.

The isolation of the rooms was not good: we could hear every chair being moved upstairs... and as our room was on the side of the street, we could hear all cars... The matrases are not so confortable.

Clean, near center, nice view, nice personal

Room 407 is very different by room 901/902 which I have it twice in 2022.. Room 407 have 2 large beds in main bedroom, not look nice.. Friday night a lot of children come there like in a bootcamp, and they make a lot of noise... very disturbing

The room is very clean. The location is right between Tsarevets and the bridge from which you can have a spectacular view of the whole city. The staff are responsive and helpful. The breakfast could be better/more fresh but it's not bad.

The location is great, right close to the old streets! The restaurant has superb views overlooking the whole valleys. I also like the receptionists who are very helpful and offer luggage storage and early check-in.

Hotel rooms may need remodeled.