Good location. Plenty of car parking on site. Good spa facilities, indoor and outdoor. Good breakfast. Room nicely appointed and cleaned well daily. Pleasant staff. Spa treatments available

Restaurant menu in evening restricted and not changed over our four day stay but plenty of other places to eat out locally

Stunning views over the lake , a very romantic scenario . We had access to the hydrotherapy pool, two different jacuzzi, sauna, steam room and aromatherapy saunas. It was an incredible experience. Everything was spotless clean, staff was so polite and friendly. The restaurant is gourmet but the food was very special and the deserts to die for.

Lovely lake view, in the room and from the dining room. Enjoyed the use of the spa facilities after breakfast, although they did become busy later in the morning. Comfortable bed, nice relaxed atmosphere.

Lovely location, very clean, and the most friendly welcoming staff. Fantastic breakfast menu. Our evening meal was out of this world.

The room was a little tired, but this did not detract from the amazing stay.

Staff were really lovely! We really liked the interior of the bedroom and loved the outdoor spa area. We had dinner on one of the nights which was delicious. Location was great with really lovely views. It was super close to the ferry port and there's lots of parking.

Limited choice on the continental breakfast options, it would have been lovely to have cheese and cold meats available. I didn't realise that you could offer breakfast made to order, so it would have been great to have a breakfast made to order menu at tables to make it more apparent. Indoor spa area and changing rooms were a little dated and would benefit from a refurb and nicer wash products.The spa drinking water dispenser was warm and would really benefit from having chilled water or at least a jug of iced water at hand.

Spa .. breakfast.. outside saunas friendly staff every day

Mold in the sauna , steam , needs to be cleaned .... the room was slightly dated ..could update with a coffee machine and should have alternative milk ..

Rooms are comfortable and of good size . Breakfast is buffet style which is plentiful cereal pastry fresh fruit full English or continental (no meats or cheeses) or order fresh cooked Spa kids are limited to pool only nice facilities 3 saunas (only 2 in working conditions) hot tub (external) jacuzzi steam room all great for relaxation there are also treatments (which I didn't try but seems really good options) fresh supplies of towels slippers gowns Excellent food in the Brasserie in the evening tasty well presented and a great selection of alcohol wines beers and spirits. Staff were extremely friendly and efficient .The grounds are a great space with a magnificent lake.

Being picky the maintenance of the decor we stayed on the 1st floor the stairs handlebar on the stairs was loose. In the spa feet on the sofas broken. Bedroom lock on the bathroom didn't work (room 21) it didn't effect our stay at all

Food & drink was excellent Staff were very polite & helpful Location was beautiful Spa was very good Reasonably priced

Bed was comfortable but could have been slightly better (struggling to find anything we didn’t like!)

The amazing lake

No outside lights on, despite they were there. We were expecting that romantic chilled back moment on the outside decking. No background music in the bar at 10 pm, yet they had it at breakfast

The location is great - 5 minutes from the ferry, convenient for travelling anywhere on the island, in its own open grounds well away from the road and nearby shops, so it is quiet and peaceful but not cut off. The room was spacious, attractively furnished and the bed was very comfortable. The pool is unexpectedly large and well equipped - sauna, jacuzzi etc, and there was a complete range of beauty therapies. The food was delicious, a good selection of a few standard simple choices but fresh and healthy, especially the choice and quality of breakfast e.g eggs Benedict. The staff were very good - friendly and knowledgeable when asked, but not intrusive. Lovely view over the lake from the dining areas. The hotel was quiet despite it being a school holiday week ( late October) and we couldnt work out why as it is so attractive.

Nothing!