I've been travelling alone since I was 19 and this hotel made me feel at home. They serve fresh and delicious breakfast everyday (not your typical European so-called breakfast, they serve a real one) and make sure you're really full! They have the kindest and most helpful staff I've ever met, literally cannot thank them enough... They serve you hot drinks in the lobby, the hotel is historical and well-decorated. As a solo female traveler, I can assure you it's a very safe hotel! Mr. Tolga makes sure you make the best of your stay. Air conditioner and heaters work perfectly. Towels, robes, slippers, shampoo etc, they provide everything you'll need. Sauna, hammam and jacuzzi are clean and hot. The room welcomes you with mini cookies, sherbet and water. Housekeeping seals the toilet with a sticker after each check-out to show it's been cleaned for you. Lastly, the location! No hotel in the country can beat this one's location, it couldn't be any better! In a few minutes, you can reach to a supermarket, Bascarsija, Latin Bridge, City Hall etc, the best restaurants etc... Don't even consider booking any other places. Interior is like a living Ottoman era... I thank each and every person who works here. They built an amazing team!

This small hotel certainly ranks among the most beautiful we have stayed in. It has been wonderfully restored, with a functioning hamam. The decoration is tasteful and fitting. The room was large, with good lighting, a desk, chairs and good storage space. The bathroom was good, with a large and pleasant shower. The breakfast room and the breakfast were excellent, and served at the table which was a nice change. The staff were uniformly really kind and welcoming and helpful if we needed anything. The hotel is a minute or so from the Latin Bridge, and a few minutes from the Old Town of Sarajevo with its mosques and shops and restaurants. It was very easy to get to by bus from the airport (you can get off at the Latin Bridge), and we were able to arrange a ride back to the airport with the help of the hotel, which was reasonably good value. All in all, this was a great hotel and can be highly recommended.

Our room was ground floor on the side of the road. There is not much traffic, but for those who are sensitive to traffic noise, it would be a bit loud at night and you more or less have to keep the curtains drawn if you don't want people looking in. The wifi worked, but wasn't great - fine for messages and emails, but probably not for streaming anything. But the positives more than made up for these minor inconveniences.

Everything! #1) the employees are the BEST! Lots of good conversations about the people in the region all day and night, what to do and see, where to eat, etc. The cleaning ladies, breakfast lady, front desk people, and Hamam workers were all wonderful, friendly, and helpful beyond reasonable expectation. They should all get raises! :-) #2) the location is phenomenal! It’s the closest hotel to the Latin Bridge and it’s right across a small walking bridge from the old market, which is a great place to stroll and eat and window shop and learn of the place’s history. #3) the decor of the hotel makes you feel like you are where you are. It’s like a history lesson and mood enhancer and something that is just wonderfully interesting when you take the time to look and take it all in. #4) the most unique feature is the hamam, or Turkish bath, which is nearly 600 years old!!! I have attached a photo of the bath for your pleasure. They give massages in the hamam and open the bath for separate men and women hours. #5) parking is available very conveniently right across the street from the hamam. #6) short walk to the base of the cable cars that take you up the maintain to the 1984 Sarajevo Winter Olympic area that features the bobsled run and other activities, as well as spectacular views of the city.

Nothing.

The location is great - right by the Latin Bridge and within walking distance of the old town. The hotel felt very authentic and we liked the old school feel of the room. Despite facing the street, the room was quiet at night. The reception staff were friendly and were happy to keep our bags safe as we arrived before check-in time. There were some nice touches that we appreciated throughout our stay.

As mentioned above the room faced the street at ground level, with the pavement just outside, so we had to keep the curtains closed for privacy during the day. The hamam experience was nice but slightly underwhelming. There are different set times for women and men to use the facilities which was a minor inconvenience as we'd hoped to go there in the late afternoon. The facilities showed some signs of age and could use a bit of love in places, but we liked the steam room.

We adored this hotel. Our experience started before we arrived, when they arranged a car to pick us up at the airport. Tolga and the rest of the staff were absolutely lovely and helped us with everything we needed. The room was clean and beautifully decorated and we enjoyed the hamam. Breakfast was a variety of little bowls of things like jam, tahini, honey, cheese, Nutella and salads, to have with bread and the eggs made to order. Simple and tasty. The location is ideal - right by the old market and walkable to all the historic sights. We really loved it here and would recommend it to anyone wanting a friendly, well-located hotel at a very reasonable cost.

We actually loved this but others may not, so I'll mention it - you can hear the call to prayer from the nearby mosque and the church bells from the nearby church, in the mornings. We found it really beautiful and a lovely way to start the day - but if you're sensitive or don't want to be woken early, then perhaps somewhere further out of the old town would be more suitable.

+in front of hotel there is a main river with all touristic sightseeings (mosque, wooden fountain, old market etc) +there is no parking in hotel but 1 minute walk there is convenient public parking where you can pay with credit card (costs 3,5 KM = around 1,75€ per hour) +well conditioned spacious old fashioned rooms +slippers were available +lingerie clean +welcoming cookies and honey made great pleasure +good breakfast served specially for you in national style (bread kiflar was amazing)

-there was no bottles of water in room -not really convenient bed (creaking at night)

One of the best hotels I have ever stayed in, if not the best. Reasons: - Exceptional Staff, including: Receptionists who were super helpful and even helped with organizing convinient transport to the airport. Staff serving breakfast who were extremely caring and even explained how Bosnian coffee is being made. Staff responsible for the rooms who were smiling and checking if everything is ok and if we like the rooms.. Staff taking care of hamam who introduced it to me as it was my first time there and made sure that I feel well. - Hotel and it's rooms as they are super comfortable and give unique experience of staying in Ottoman style place. - Location as it's super close to the Old Town and all main attractions.

Nothing, Booking.com should enable "Not Applicable" button to eliminate this question for such hotels.

It’s a charming place close nearby the old city (just few steps). The staff is very friendly and very good (Bosnian) breakfast. Great place to go beside one negative unfortunately important point (see what you didn’t like)

Unfortunately, there was a strong and unpleasant smell in the bathroom that negatively affected my overall experience. I addressed the issue with the hotel, and to their credit, the smell was gone for about half a day. Unfortunately, that was also the period I was out and about, so I couldn’t benefit from the improvement. I was told the smell was due to climatic conditions and the nearby river – which I understand – but I still believe this points to a structural issue within the hotel that should be addressed.

The Isa Begov Hammam Hotel allows travelers to experience a touch of the Ottoman heritage that informs so much of Sarajevo. The decor, the historic building, the mystic all speak to another time, but contemporary comforts abound. Staff is extremely kind and helpful. Breakfasts are delicious and presented in a mosaic of colorful dishes. Plus, with a real hammam on site, you can indulge in a genuine Turkish bath during your stay.

The hotel is very cozy, having an excellent location, a few meters away from the City Hall and the old town. The rooms are very nicely decorated, oriental style. Also liked the fact that the guests of the hotel have free entry in the hammam area. The breakfast was good, although there are just a few options, the same every day. The staff of the hotel was the cherry on the cake - awesome, very friendly and helpful.

There could have been better light for make-up in the bathroom. Also, the pillows were not the best.