I liked that they let me in so late after a harrowing day of flight delays, train and then taxi! being able to open window for cool air to sleep but I took out hearing aids ;) it was party night out there. Great to be able to leave luggage for a couple hours. free coffee at breakfast room.

I did not like having to drag my heavy (26kg) suitcase down and then up 10 stairs once I took elevator to 3rd floor, especially when reception did not let me know at check in,so I could have asked for help, I am 72 yrs old.

Space: 9/10 Bed comfort: The single beds were very comfy but the double mattress was not Room cleanliness: 5/10 as it was quite dusty in many areas and not great for dust allergy sufferers Bathroom cleanliness: 5/10 It was okay but a deep clean is needed. Shower and water pressure: 9/10 the shower was fantastic. Noise: the occupants in the room above were extremely noisy so the sound travels well. The road can be busy and noisy but not too bad Staff: Extremely friendly and helpful Location: 10/10

Could have been cleaner and no kettle or glasses in room

Perfect location, although a bit noisy! Everything you need around the corner and an easy check-in with remote/online unlocking and bluetooth access to rooms.

It was my own fault, but without a charge in your phone it's difficult to access your room. Had to recharge my phone in a nearby restaurant to get in again. Also it was difficult to reach any staff.

The location is perfect. Two mins away from fwo different tram stations. And less than 10 minute walk to the port (which is a lovely place for exercising near the water or just chilling.) The owners of the hotel are very friendly as well. There was an elevator which helped a lot with the luggage. I had a single room. Size was very good and it was comfortable. The breakfast was very nice with lots of options as well.

Not much.. The corridoors and the shared bathrooms smelled like smoke most of the time. I am not sure if guests were allowed to smoke there.. Maybe that's why. It was a hot week so my room was quite hot most of the time.

Location, neighborhood of metro, the friendly reception, the (small but) functional room, high hygiene level.

Just an observation: During my stay the weather was about 23 degrees Celsius. My room at the top floor was warm, but still OK. During hot days some additional airco might be useful for the rooms on the top floor.

There are structures that do not make you understand what place in the world you are. This place makes you understand, you are in the center of Rotterdam. 👍🏼 Very welcoming structure in a central position. the management is personal, direct and effective.

The bathrooms outside the room are never 100% comfortable but there are enough of them and they are constantly cleaned and tidied.

Great location, super friendly and gentle host, good breakfast, nice bar, money-value balanced.

Noise at the 3rd floor by the opening/closing doors of the guests going to washrooms every night non-stop. And vacuum cleaner at 8 o’clock in the morning.

The location is great, the owners and staff are genuinely really nice people. We love the fact that it’s a family run business. The room was really clean the hotel was really clean. We couldn’t fault the place.

We couldn’t find a fault even the shared toilet wasn’t a problem

Extremely kind and helpful staff, extra services, decent breakfast, very good value for money

The only issue was a permanent noise in the room (coming from a fan located outside the room?), thus sleeping with earplugs only possible

The room was clean and well equipped as described in the room description. The toilet and bathroom was also clean and worked well. We were very satisfied with the room as it had windows facing the city street.

We had nothing to dislike.