Our room with balcony was excellent. We didn’t sleep the first night because we were very cold. We managed to get blankets the next day. We loved the breakfasts at a neighbouring hotel. Be prepared for stairs and back street adventures.

I thought we were booking a hotel with staff. There are no staff here and the arrangements for check in and out are all very poorly explained. We booked in at one hotel, found it by accident. They closed the next day though. Then our new arrangements were with the hotel where we had breakfast. Nothing is ever well explained, you find things out in a haphazard fashion but the staff are all very friendly and lovely.

Such a nice hotel definitely book here! Very affordable compared to other hotels in positano. Spacious terrace and fridge, very Italian feel room with the tiles on floor and in bathroom. Bath robes and slippers included. This hotel is a small sister hotel to a larger hotel up the road, which is where you have breakfast. We were allowed to use the terrace of the larger hotel which had sunloungers and a jacuzzi. The breakfast was AMAZING, waiters take coffee orders then the rest is buffet. When trying to get there we used google maps and it took us a very difficult way with lots of steps, then when walking back down to the town for dinner we found a much easier route. When coming that route back up from the town it was only a 10ish minute walk with 1 set of stairs so not difficult. I would definitely stay here again if i was to come back to positano. Access to the bigger hotel made the experience feel very luxury.

Difficult to find initially

Staff was awesome, even given off season!! Parked at recommended parking facility unafiliated with room. They were helpful at connecting us with staff at the Hotel. They assisted with luggage. They dept our vehicle and items left in the car secure!! The breakfast was cooded and served by the hostess as she was excellent!! the view and location were beautiful!! We will return, for sure!!

A bit of construction close by but that is to be expected during off season. The workers were very conscience.

The place is really nice with good breakfest given in a sister hotel La Bizantina 10 min walk.

The location as shown in Booking is wrong. It was shown that the place is on a road far from the built area. In addition, we did not get any direction before arriving and headed to the location mentioned in the application. Only after calling them we got directions and someone assistd us finding the place. So getting there was complicated. Please correct the map and please send arrival instruction to guests, in advance.

Really clean and charming room, the breakfast was amazing and very plentiful. It was served at la bizantine another hotel owned by the family. Hotel is well located on the west side of town with no road noise, between the top and bottom of town so nothing is too fare. Seeing Positano in March was amazing. The staff is also very nice and helpful.

The second room didn’t have any windows.

The staff was very friendly, kind, and helpful. The room was beautiful and as pictured. The breakfast in the morning was a good spread, too. The local bus stop is right at the bottom of the stairs which made going down to the beach area very easy.

There were no clear directions on how to get from the ferry port to the hotel. We used google maps and it was a nightmare ending with tears and hurting legs. When arriving to the street of the hotel there was only 1 sign. You have to go inside the building that have the restaurant name, not the hotel name. We passed it going up and down the stairs twice. An email from the hotel the day before arriving with the best way to get to the hotel would have been greatly appreciated.

Hani was amazing!! We got turned around on the way and another hotel called her and she met us where we were. We decided to upgrade our room and it was the BEST decision! We spent so much time relaxing on the balcony, watching the water glisten and the sun set. Hani went above and beyond any staff member I've met before. She told us excellent spots to buy items, eat, and gave her number to help if we needed anything and we did! She made reservations, made a special breakfast for my friends allergies, handled our last minute upgrade, and overall was a star part of making Positano a wonderful experience for us.

I might have missed it at booking, and this is purely nitpicking, but breakfast was at a sister property around the corner. The food and view from breakfast was wonderful but it should be noted in the booking more clearly.

Very picturesque and lovely place to stay - staff very helpful, room was lovely and breakfast was great. beautiful view overlooking positano, and compared to prices of other hotels around the area this one was very reasonable.

Difficult to find - didn't realise it was inside the conca d'or hotel so spent a long time looking for it. Steps on the way up are quite long so dont recommend walking from port with luggage. Slightly overpriced for what you're getting - doesn't have a pool, gym etc.

The view is amazing and the breakfast is outstanding. The location is quite convenient and the personel is always willing to help.

Nicely furnished room with a big bathroom and a balcony. Breakfast at their other nearby hotel was huge and delicious! Host was very friendly and helpful--she came quite a way to find us when we were lost getting there.

Directions to the place should be clearer. You cannot trust google maps! Also, the (economy) room was very small. Possibly the ones with a view are bigger. Bathroom was large but the shower stall was tiny. This was common in Italy but I wasn't expecting it in this kind of place.