Lovely properly. We had a very spacious two floor “junior suite” but it was up 43 steps with no elevator and was on two levels with 13 more steps.

We had the hardest time getting service requests honored. We asked for soft pillow and they never came. We asked for a blanket instead of the arctic weight comforter and they brought a blanket but no sheet. They never got this right. I asked the concierge to find us a good restaurant and 24 hours later had heard nothing. Turn down service was a joke. All they did was close the curtains and fold down the comforter. They left dirty towels tossed where we left them, dirty tea cups with used tea bags in place, etc. the small balcony was dirty with cobwebs and bird poop and they did not clean it after I requested that they do so.

Great central location with valet parking. Room was spacious and light, and the beds very comfortable. The staff were delightful and very attentive and helpful. The bar and restaurant did not disappoint and special shout-out for the amazing carpaccio of scallop and the monkfish dishes.

We would have liked some added extras in the bathroom like facecloths/flannels, separate shampoo bottles (not the combined shower gel & shampoo). In the room, there were no bedside charging points.

The hotel features a charming courtyard and an elegantly decorated reception area, setting a welcoming first impression. The reception staff and restaurant team were consistently kind and professional throughout our stay.

Our room was located on the top floor, featuring a tall window that offered no view. For a 5-star hotel, this struck us as rather disappointing. The room’s space felt quite limited, with obtrusive pillars cutting through the seating area.

I arrived late as I had to drive from London as there was an awful fire that cancelled all flights out of Heathrow. So yesterday I drove from London to Switzerland. I had to break it up midway and Lille was a good place to stop. So I was exhausted and it was late. I was greeted like royalty and ushered to a clean, quite and elegant room. They charged my car overnight. They could not have been moe delightful.

Can't think of a thing

Delightful room with a chateau ambience. Windows opened into the trees. A pleasant welcome from Clara , to park the car in the hotel yard, and assist with luggage. An elevator. The walk in shower. A divine breakfast, staff with beautiful manners, in the chateau dining room with windows to the garden.

We enjoyed everything here at Le Clarance.

Great location - so easy to get to anywhere you wanted to go. Has a beautiful courtyard and entrance. The room was lovely and a really good size. Bed was very comfortable.

Room overlooked a busy street so could be noisy and mid week there was building work early in the morning. Staff at the bar could be very slow.

It is a perfect property in every way : the location , the setting , the building, architecture, decor, linens. My room was small but very comfortable . For the price, I still thought it was a great value . I also liked that it was a small enough hotel that it felt intimate .

I loved everything .

Breakfast fantastic and the coffee. They even made gf bread for me. Room service excellent, although limited room service menu again they had gf bread and made a special croque monsieur. Breakfast room is stunning and parking so easy.

We were woken too early from a handyman above. He was noisy and painting the hallway above too early. The hotel compensated for this although I would have liked a lie-in!

Location was great, rooms were comfortable, most of the staff were friendly.

Felt like it needed some money spending on maintenance. There was a broken floorboard under the carpet in my bedroom. My WC was dirty.

The hotel was beautiful and each room is unique. All of the staff were so helpful and polite and the location is excellent.

It was so hot during our stay in June and the rooms don’t have air con so we found it difficult to sleep. The hotel provided a fan, but I had to cover my son in a damp towel to cool him off so he could sleep!