I booked the hotel room for my father so it would be convenient for him to get me from the airport early the next morning. There is free parking which was very important.He said that the hotel was very nice and classy, the room very comfortable with a bed one would want to stay in all day :D He said the food was very good too, with a large breakfast selection. It's very close to the airport so very convenient, yet my father said he couldn't hear a single noise from the planes so that's really awesome!

Everything was great.

Bed comfortable, separated toilet and bathroom was handy because there were 4 of us in a room so one could use toilet whilst other used bathroom. WiFi signal was very good Staff we very friendly and hand good command of the English language Ample parking space, spacious lobby area with mini library and interactive games for kids. The restaurant food was good and staff were very freindly and helpful

The variety of gym equipment could be improved

The breakfast and dinners were excellent especially the barbecue weekend and sangria in the house. The pool was very clean, they offered towels and its open from 9am to 9pm in the evening. The room was spacious enough for a family of three although maybe a little squeezed for big family but it was perfect for us.

More information should be shared on the available facilities including tennis court for recreation.

The staff were all incredibly friendly and kind. We booked last minute when dealing with an emergency that derailed our travel plans, and we had to alter our reservation. They were helpful, understanding, and compassionate.

The only issue is that the elevator is quite small.

The hotel is family friendly. There’s swimming pool, tennis court, ping pong tables. There’s also small library, some games for kids, tv beside reception. You can take breakfast which I really recommend as you will find anything you like and it’s really tasty.

All good

I got what I expected which is what I like when staying at Novotel. Nice comfort food at the restaurant. Also enjoyed the electric chargers as my car is 100% electric.

N.A.

Excellent customer service from Derrick, Innes and the lady that drove us to the airport. All three were friendly and professional and very helpful.

Nothing

Great staff and really good restaurant with very good food and drink pairings.

Rooms felt a bit outdated, also building is not appealing.

Amazing staff and great facilities. My son loved the pool!

Bedrooms could do with being updated. However, the beds were extremely comfortable.

Everything was great. Free secure parking and close proximity to plenty of shopping areas. Hotel was excellent.

Pool area was not secure. Gate needs attention...