Location very well placed. Staff very friendly, helpful and communicative. They offered the rooms 3 hours in advance. Beds very comfortable and large.

Unfortunately everything (maybe except the elevator) is very old and should be renovated. The lobby had an very unpleasant smell. I don't know how the receptionists can stay there for the working time. Except breakfast, no other service was available. Repair workings to the ceiling of the lobby were made. The acces from the parking in yhe hotel is very uncomfortable especially if you have a lot of luggage. No direct acces available.

This is a very nice hotel just a short walk from the centre of Brussels. The breakfast was good, if a little expensive, and the hotel has a nice classic feel overall. Also enjoyed the bar in the evening

This might be an unusual thing to comment on but when we first arrived there was some filming going on in the lobby/reception area, and it took quite some time to get checked in, while also being asked to keep quiet so we didn’t disturb them. That was a little bit frustrating but of course it’s highly unlikely to be a problem for most other visitors

We booked a long weekend at this hotel with friends and had an amazing experience. The location is right in the city centre so you can walk to many central places from there or take the metro which is also just around the corner. Despite that, it is very quiet even on the front side. The hotel itself is lovely, it has the charm of historical grandeur which we were looking for. Great service, big rooms and super tasty breakfast. We will return here if the opportunity arises.

I had a great stay at this hotel in Brussels. The breakfast was excellent, the location was convenient just a few minutes away from the Grand Place, and the cleanliness was impeccable

I honestly enjoyed my stay and didn't have any complaints. Everything met or exceeded my expectations

The hotel was very comfortable. We liked the decor& the room was very good. It was near the Metro station which was convenient.

We liked the bar but were disappointed when a group of children arrived & disturbed the pleasant ambience by making a lot of noise & running around. We felt this was inappropriate during the late evening while enjoying a quiet drink. Secondly, the location of the hotel, apart from being convenient for the Metro & near the centre of Brussels, is in a run down area & we felt uncomfortable when going out for dinner in the evening. It was disappointing that the hotel restaurant was closed.

Everything was perfect. The staff are fantastic and helpful, the room was enormous and the bathroom was too, they have a bidet, they offered complimentary bathrobes and slippers, it was a perfect temperature in the room in spite of it being very chilly outside. The pillows were awesome and the bed was enormous like a California king but since the room is so huge you don't get a good sense of it from photos until you're there. Both my partner and I slept a solid 8,5-9,0 hours both nights and it was one of the most relaxing stays. Quiet too. Luxurious feeling. Additionally, there is a metro entrance and exit right next to the hotel which was very convenient for us as tourists for heading to the farther out areas of interest but at the same time it's also walking distance to most interesting places.

Nothing. I had a splendid time and it exceeded expectations.

This a very very nice historic hotel. Beds were great. Room, although a bit small by USA standards, was very good size for Europe. Breakfast was adequate. All staff were great. The restaurant room is historic and beautiful. The lobby is classic and first class.

This is simply not a five star hotel. Even by EU standards. No bellhops. It has been a while since I had to wheel my own luggage. The restaurant was closed--every day. Maid service ended at 3! This is unheard of. They have a doorman, but I could not determine his purpose, other than to stand by the front door? He did say hello though. I want that job! I don't want to be too tough on the place because it is very very beautiful. Five Star? Nope.

We absolutely loved this hotel. The staff were very helpful and friendly, trained to the highest standards. We’ve learned it is one of the very few family owned hotels in Belgium. The lobby is just stunning, with elaborate decorative furniture and walls. A bit of old, tasteful elegance was just what we expected from the photographs and that’s exactly what we got! The room was just amazing, with gorgeous furniture and spotless en-suite. Breakfast was also great, hot and cold buffet in a beautiful space. I hope to be able to visit again someday!

There’s nothing we disliked about this hotel.

Good location just 10 minutes or so stroll from Grand Place and the tourist centre, just a few minutes from Metro stations. Beautiful lobby and bar/lounge. Friendly staff and the hotel is spotlessly clean. A good sized room with a huge mega-comfortable bed and pillows ensured a great night's sleep. Also nice to be able to get BBC1 and 2 on the room's TV.

We were offered breakfast at €29 per person but personally thought it was a bit too much so didn't bother. The McDonald's across the street was lousy for breakfast but found fresh pastries from Carrefour were very nice! (Sorry, nothing to do with Le Plaza hotel)!

The hotel was great a bit of old grandeur overall very comfortable and clean. Excellent breakfast a good start to the day. The only let down was initial reception, we had arrived early ( overnight flight) and asked if luggage could be stored until room was ready, the young girl was very icy and said we could not get in before 3 pm no smile at all. Don’t think she likes her job. We went out and had a look around the area and returned about midday the place was packed with people checking out place had been full. My wife asked if there was a room available yet and got the reply not until 3 pm so my wife asked for the manager who came and spoke to her she explained the situation and the manger checked the reservation screen and said yes there is a room available we can just swap you over which she did. We knew that this was possible as we had managed and owned motels for over 15 years. After that all was fine.

As explained earlier reception. Not very organised or overly helpful. Location was not the best for sightseeing but the walk did us good.