Location is perfect (in the city centre) and staff is very pleasant. Cleaning services were every day. Beds were comfortable. Overall, hotel meets our expectations. Thank you!

Room is old-renovated but it is clean. One thing that should be changed is toilet head (was not working properly). There is no elevator but we had no difficulties to go upstairs :))

The direction to the hotel was a bit unclear. I'd suggest that taking the metro is more practical than a bus (in a sense that the metro cuts down the time waiting, no traffic involved). The metro can be a focal point of directing guests to the hotel.

The whirring early noise at 8 am of construction work (around its vicinity).

The location is very convenient, very close to the bus station, clean, the people were in the middle of renovation, but we were welcomed very kindly, the room was clean, there were the necessary amenities, there was a kettle in the room, we are very satisfied, thank you for the high level of reception

Excellent position. Very comfortable to go sightseeing by walking. Special thanks to Aamr, the receptionist, who has been very kind and helped us getting a taxi to go to the airport in time

The cameras are not spaceful, and not very clean

The location is great, the staff very friendly. It is not the Hilton, but value for money, I thought it was great

It could do with a little TLC, a few things that could probably do with being replaced, but as I said, clean, comfortable and I enjoyed our stay

Very big room in what seems to be a converted old house that has a lot of charcter. About 4 minutes walk from Metro and 10 minutes from Grand Place. Plenty of shops and restaurants nearby and staff were very nice.

Self-service model for check in and checkout and vending machine inside was broken but plenty of shops nearby.

It is in city center. There are many negative comments about the hotel so i hesitated to book. But unlike bad comments, the room is very clean, warm, furnitures are not old. I am satisfied. Maybe i have luck.

Rooms are very noisy.

Hotel staff, especially Zina, were very helpful and friendly. Hotel is so close to grand place

Toilet lid was really interesting. If you don’t hold it, it closes.

great location, good rooms, showers, staff.

walls are thin and you can hear a lot from the hall and other rooms but nothing too much.

To begin with, the staff was super sweet and helped us to get settled in. The location was PERFECT, the rooms were tidy and clean, the bathroom was clean and it was just right for us. I didn’t need anything else.

I was a bit confused at first to find the hotel entrance but once you’ve found it, it’s not hard to find your way back to it.