I had a great stay at The Usual Brussels. The staff was really nice and helpful. I arrived early and the staff tried to find me a room which was already cleaned, so I could already check-in. Thanks a lot. The location of the hotel is very central and close to the train station BXL nord. Due to traffic calming the area is very quiet. It's also very handy that the hotel has a small coffeeshop/bistro where they serve snacks and drinks.

The location is excellent--a 10min walk from the train station that takes you to the Zaventem airport, Ghent, and Brugges. At train station exit towards the Centrum/Noordwijk street for a direct shot the Hotel (across the street from the Plaza Hotel). The staff very attentive and allow me to check in a lot earlier than policy time. I appreciated that enormously. The room was very small but enough for one person. I was out most of the day so it worked out. Bed comfy and clean. Shower worked well.

No fresh air as windows do not open to the outside. No place to put your suitcase (the floor worked but a bit inconvenient).

The hotel could not have been cleaner and the staff were incredibly friendly and helpful. The WhatsApp concierge is a great touch and questions were responded to very quickly. Also lots of UK TV stations which made the evenings in the room bearable as I was travelling with my young son and stayed in. The location was satisfactory in that it was close (10mins walk) from the North Station and another 10mins in the other direction to the old town and all that it offers.

However, the local streets are a little run down and I wouldn’t want to walk them alone at night. I was glad to be worn out from full days of sightseeing so that we were back in the room for the evenings as I was travelling just with my young son. Was also surprised to find there was no wardrobe in the room, as it was just the two of of for a couple of nights, it wasn’t a problem, but might be a squeeze for two adults staying for longer.

The hotel location is amazing, the price was fair, and the service was outstanding since our check-in. We arrived a bit too early for our check-in, and even though the hotel has a self-check-in system, Daniel approached us and helped us to make the early check-in possible. Also, the hotel has a charming coffee place. We hadn't booked the breakfast there, but still we passed by to grab some bites and some great coffee. About the location, the hotel is located at the north part of the old town, but pretty much every corner of it is easily reachable by a maximum 10-minute walk The hotel and the room were really clean and cozy.

The young lady that checked us in went out of her way to provide us with hot sandwiches in the cafe despite the late arrival hour. She also provided a seamless and friendly checkout experience in the early morning hours. We could easily recommend this hotel based on her service alone, but I should include that the room was clean and larger than expected, the bed was comfortable with plenty of pillows, the shower had good water pressure and plenty of hot water and it is located 210m (less than a 5 minute walk) from the subway line that easily provides service to other parts of the city, as well as the main train stations.

We loved most things about the hotel. The location is as good as it gets - a few minutes walk from Brussels Nord and a very short walk from the metro, which is inside a mall. The street is lined with shops and restaurants and is generally a good, well populated area. The hotel as a restaurant/bar at the entrance, so you can grab a quick bite / breakfast / coffee. The staff was incredibly pleasant, friendly and helpful. The room was VERY clean and spacious. The bed was insanely comfortable, with some of the best pillows, sheets and comforter I've experienced. I slept better than at home, lol. We also had blackout curtains, which was very welcome. I honestly couldn't tell whether it was day or night.

The only thing we didn't necessarily love was the shower. The walls didn't seal properly with the floor, so water kept escaping into the bathroom. It was pretty annoying if you had to use the bathroom afterwards. Not a big deal at all, but if this didn't happen it would have honestly been a 10/10 experience.

The staff at the reception were very nice. They explained the purpose of the design. The room was very nicely presented and I liked the use of recycled materials. The location was perfect as I was there for business and it was only 5 minutes walk per day.

I was surprised that the room wasn't cleaned every day. I received a Whatsapp that explained that this could be done for an extra charge. I didn't mind this and realise it keeps the costs down. However, I would have expected some basic cleaning, like removal of litter, checking towels, etc.

This place was simply immaculate. I don't have one bad thing to say. Firstly, the location is in the heart of the city centre, brilliant for seeing a lot of the attractions in Brussels, in walking distance of the Grand Place. Then, even though we arrived earlier than our check in time, the staff gave us a very warm welcome and offered to keep our bags while we could go and explore the city with peace of mind that our bags are being looked after. The room was all that we needed and more. Very comfortable, great layout and the bed was super comfy. The staff were all fantastic, Mathieu and Daniel (and the ladies that I unfortunately didn't get the names of) were so friendly and once we required any assistance, they dropped every thing to attend to our needs and nothing was too much of a hassle for them to sort out. The cherry on top was that they went out of their way to offer us a shower after running the marathon, even after checkout. They didn't need to do this and they did this without us even asking for any of this, so this just shows that in a world of being usually very transactional with hotels, that they go above and beyond to make their guests feel welcome at all times. Highly highly recommend staying in this hotel when you visit the beautiful city of Brussels.

Nothing, everything was top notch.

Where do I start? Everything in this hotel has been thought through - sustainable with paper bins and recycled toilet paper. No fussy items in the bedrooms and a switch that will turn all lighting and electrics off when you are out of the room. The staff were lovely and always on hand to serve you and answer your questions. For me the best part was gluten free breakfast option..beautiful focaccia bread toasted and filled with egg tomatoes and cheese. Drinks in the bar were reasonably priced and just a couple of minutes away from Metro and Bruxelles Nord station. Lots of bars and restaurants within 5/10 minutes walk. Easy and speedy check in and check out if you pre register. Oh..and I mustn't forget the beds...so comfy!! Best undisturbed sleep I have had in a long time. So pleased we chose this hotel - would definitely recommend!

Nothing.

Quite convenient for the center and the work meetings I had in the area. Courteus staff. The bed was ample and comfortable. I enjoyed the kettle and complimentary coffee. The attention to recycling is a good point.

I really missed a table or anyway a place to sit (apart from the bed) and work with my laptop. Also the storage is almost inexistent and I had to keep my stuff in the suitcase - yet ok-ish for a couple of days. The breakfast is clearly minimal (choicewise) compared to other structures (but was enough for me). This reflects on the value for money.