Location was perfect. Walking distance from the christmas markets. Staff called me while I was out and said they had to move all out srtuff to another room because there was something wrong with the pipes or something. I was concerned about the important thinga i left in my room but they were all there. We gkt back to the hotel, got a new key card and got the same sizw room with better wifi connection but the view wasnt aa nice as the first room. We also got free breakfast for the inconvenience. Towels and sheets were clean and they have extra pillows, slippers and bath robes.

Wifi connection was slow in the first room

The room size was very fair to the price, the bathroom was clean, the AC was amazing. It was a little noisy because it’s almost in the centrum, but that’s not something that bothers me :), it’s nice since everything is in walking distance Staff always there and friendly.

The elevators were small and slow, and during my stay both the staff and the normal one stopped working, so I was forced to use the stairs to come down from the 7th floor

The room was upgraded. It was so good. My friend and I were happy for that. The hotel's structure is so good. The staff at the reception and the housekeeping were so nice. everywhere was spotless. The location is great we walked to the main area and we were near to the metro and buses station. I like everything as I told. I would recommend this hotel to all my friends and in case I return to Brussels I would love to stay there again. Thank you, Marcos Ribeiro

Hotel, close to train station, very very cheap, only £5 than a hostel!!

Smelled a bit of fresh paint in the hallway (renovations undergoing) and they got rid of the cucumber water at a certain time :( (this one more messing). No toothbrush holders. Cleaning company moved dirty clothes to a random pile of clothes (that weren’t dirty) so dirtied some clothes.

The location of the hotel is within a proximity to a lot of amenities and services. The room was spacious, the bedsheets was so warm…. No heating needed and it was so cold outside. The receptionist was very kind, he checked me into my room in a professional manner. The breakfast was exceptional, they have a variety of selections… the sausages and mushrooms was lovely. Highly recommend staying here. Thank you guys again, I will definitely return ☺️

The only problem is the toilet, the cover for the bathtub was damaged aswell as the toilet seat but still usable…. there was also no plug sockets beside the bed.

Staff very helpful. Breakfast was good, with a good variety of food. Allowed me to leave my bag on last day and come back for it just before I headed home. Good, central location, ideal for exploring Brussels.

Some of hotel was quite tired. The lift was covered in tape and looked quite worn. Original entrance was blocked up and you had to enter through the adjoining hotel.

I did not expect much from this hotel provided it has such a low score here. I booked it simply because it was close to the venue where the event I was attending was taking place. And it was a very nice surprise. The hotel has an excellent location some 7 minutes walk from Gare du Nord, at the metro/bus station/stops, in a walking distance to the centre (15 minutes). There are numerous shops and restaurants around, as the main shopping street leading to the centre is right opposite. The hotel has, at the moment, a common entrance and reception with Hotel des Colonies. It has 7 floors, my room was on the 6th one. I had a lovely view of the square in front of the hotel (the square is not lovely but the view was). The room was quite well equipped for a hotel in this price level, it had a fridge and a kettle to make tea/coffee. It is visible it is an older hotel but the room was clean and everything worked well, including wifi. I was not bothered by any noice from the street, actually the street in fron of the hotel is very quiet. Noisy neighbours can be a problem, as walls are rather thin - and indeed, my Spanish speaking (or rather Spanish shouting) neighbours diligently woke me up every night when coming to their room but that was not the fault of the hotel. The young ladies working at the reception were very nice. I did not take breakfast, so I cannot comment on it. Generally, I was very happy with this hotel and my only regret is, it is already fully booked for the period of my next stay in Brussels.

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Location at 7 minutes walk from North Station (airport train), and one minute to Rogier conmuter station. The main shopping street of Brussels city is also right on the other side of Place Rogier, and Grande Place is about 15 minutes walk. Very friendly staff at check-in, quick process. The rooms are small but sufficient, with good beds and functional bathroom.

Internet WiFi was very irregular and often too slow.

Staff very helpful. Enough plugs on desk. Complementary water on arrival. Well lit room. Mini fridge. Clean and service daily. Pillows very comfortable. Breakfast of good quality and abundant with a balanced variety of food. Highly recommend as value for money.

The bed mattress could be upgraded. A. Power plug near the bed could be helpful.

The hotel is in an excellent location close to the tram and city centre. The hotel is nothing fancy but it's got everything you need and is comfortable. It was clean and the staff were friendly and helpful if you're having a short weekend it's perfect!

There was nothing I didn't like really, the bed was a bit soft for me but that's hardly a dealbreaker so I'm just nitpicking.