Clean and comfortable stay. Great location very close to Santa Maria Novella train station and tram stops, as well as walkable distance through tourist centre and to the river. Reception lady was super friendly and helpful, held bags when I arrived several hours before check in, made sure everything was okay and happy to help with all my questions. She even provided a power adaptor when mine was the wrong one. Breakfast was simple with coffee/tea, cereal and some croissants. Very enjoyable stay, would recommend!

I couldn't work out how to use the lift so had to walk up stairs to third floor with my suitcase and each time I entered the hotel.

What a wonderful stay for me and my dog. Super friendly staff, tasty breakfast and comfortable rooms. I stayed one extra night because it was that nice. The room was ready at check-out of the previous room, which was so kind that I did not have to wait for check-in time. 😇 The facilities are good, airco works well and it is super dark when you close the blinds. It smells amazing and is really clean. The location is great! You can walk everywhere and it is quiet, even though you are close to the station. There are a lot of great food options around you also. I would absolutely 💯 book again!!! Special thanks to the amazing Maria, wonderful woman. ❤️

Maria, the manager, is incredibly warm and welcoming—she instantly makes you feel at home. The room was small but had everything I needed. The bed, towels, and bedding were perfect, and everything was spotless. The hotel is on the 2nd floor with a small lift for luggage. Breakfast was fresh and had a great variety. The location is ideal—close to the central market, just 5–6 minutes from the station, and 10–15 minutes from major attractions. Though I travelled alone for work, I saw many families, and I’d definitely stay here again with mine. The hotel offers exactly what it promises.

I liked everything

Location was fantastic. Walking distance to a lot of attractions and main train station. Owner was very nice and friendly. Rooms were cleaned daily and towels changed every day. Fridge and kettle in room. Aircon is working well. Beds are comfortable. Breakfast exceeded my expectations with a lot of varieties. Although small area but owner put in a lot of effort for the breakfast selection. Crossiants and pastries were nice and hot which was such a nice feature. Owner was friendly and welcoming. Truly enjoyed my stay there.

Nil

I like the location of it, its perfect spot for everything. All tourist attractions area are walkable from this location. Maria was very nice and approachable, she was a big help when i needed to know the information about the transport and all. Their breakfast was amazing. There are a lot of choices and varieties. I will definitely choose Hotel Angelica again next time i come back. Highly recommended stay.

The only thing i dont like was the noises of the other rooms. Im a light sleeper, and i heard everything during wee hours. There was a time when someone was knocking to my neighbor door and kept yelling just to open the door. That's very bad. I hope they inform their guests next time to keep it down during nighttime. Plus, the shower cubicle was too small. it's hard for me to move around while taking a shower, but it's fine for me because im not too big of a person. Not biggy.

This hotel is on the 3rd floor and you must press a button to ring the reception if you arrive before 5pm. Check in after 5pm, you need to make arrangements to access it. When you arrive, you can take the stairs or an antique elevator to get up (only fits two people and minimum luggage). Maria, friendly manager, greets you at the door and checks you in. After, she explains the 4 keys and one fob you’ll receive to return to the hotel as reception closes after 5pm. The hotel is close to the train station and 10-20 minutes from main attractions. Room is clean. Bed and 4 pillows were comfortable. Safe and small refrigerator with 2 small waters are in the room. Breakfast is excellent. Maria goes above and beyond in preparing a breakfast with eggs, sausages, bacon, fruit, cheese, cold cuts, coffee, juices, tomatoes, croissants, breads-all you can eat! I recommend this hotel.

Thin walls and small rooms. Reception closed after 5pm. However, for the breakfast, the price compared to other hotels and prime location-it’s worth the inconveniences.

The lady at the reception was very friendly and helpful. The hotel's location is very close to the train station, and most of the main attractions were within walking distance. Breakfast was quite good and sufficient. However, we had some issues with the internet; it barely worked in the room and kept disconnecting. In the breakfast area, though, there was no problem with the connection. The hot water in the shower wasn’t warm enough either. Maybe there’s a tank system and I happened to use it during peak time, I’m not sure. Other than that, we were generally satisfied with our stay.

We were in Florence for one night and the entire next day. We arrived by train, so we booked Hotel Angelica due to the proximity of the train station. It was about a five minute walk from the train station.The found the hotel located on the third floor of the building in which it was located. Upon check in we were greeted by a very pleasant lady at the front desk who spoke fluent English. I’m sorry I forgot to get her name. We got our keys and was given instructions on reentry to the property after 5pm. Easy process. Our room was very clean and comfortable. We had air conditioning, refrigerators, coffee pot with coffee available. The bathroom was very clean and had a hair dryer and more than enough towels. Breakfast is available in the morning. It is a full breakfast. Much more than we expected. We would definitely stay here again and we will recommend Hotel Angelica. We are very pleased with our experience here.

We have no complaints or dislikes.

The location was a few minutes walk from the tram stop/station so ideal. Supermarket, local food market and many restaurants very close by. Hotel on 3rd floor and there is a small lift. Breakfast was good. There was hot and cold food, fruit, yogurt, bread rolls, croissants etc. Maria who was on the reception was delightful. Helpful and informative. It was my husbands birthday whilst we were there and there was a bottle of fizz on a table at breakfast.

Would have liked a room with a bigger window but that is a small issue so it was ok

Room was very spacious and was exactly as advertised. Location is excellent with just a few minutes walk from tbe central station. Staff was very helpful, check-in done smoothly. We were not aware of the complimentary breakfast bit the staff came to our room and reminded us about the breakfast despite being after the specified time. She patiently waited until we were done with ours. Breakfast was nice. She was also kind enough to give us some time extra for check-out as we face unexpected delay in getting our rental car.

Nothing much. Lock of bathroom door wasn’t working. If you are arriving after 1700hrs, check-in and keys have to be collected from adjacent 3rd floor of Annabelle hotel which is just 40m away and literally 1 min walk.