So central. Easy parking. Close to Old Town and Lake. Next to Moponpris supermarket for a great grab and go breakfast. Love the concept of aparthotel, super combination. Perfect for families.

Nothing. This is our second time here and will be coming again!

Great location - only a 5 min walk to the centre / 10 mins to the lake and the main restaurants. We read other reviews complaining about the location but I really don’t understand why you’d complain about the location!! Right next to a good underground car park which was c€12 for 24 hours which we thought was reasonable. (The hotel car parking spaces were full). The room was fairly compact but fine for the 4 of us for 2 nights - 2 adults / 2 kids on pull out beds which they found comfortable. There is a useful divider that you can pull across to separate the adults / kids sleeping areas. We didn’t use the hob etc but looked fine. Breakfast was good - small spread but had everything we wanted and the football table and big connect 4 etc went down well with the kids.

Having the toilet separate to the bathroom with no sink in there is slightly strange but not a big deal.

The location makes this easy to find and a short walk from the train station. When we arrived the hotel staff were really happy and welcoming. Our room was perfect, clean, comfortable and we had plenty of space with an added kitchen etc. Its close to everything to need, 5 min walk to the old town and 7 min walk to the lake. The shopping in Annecy is amazing with all the brands and high street stores like Zara/HM just across the road in a shopping mall. There is a nice bar in the hotel across the street called the Craic.

Nothing we didnt like.

The reception staff are very friendly and helpful and I even received a bottle of local wine for my birthday. We had a 30m2 apartment which was very well designed with a small kitchenette and a living area separate from the sleeping area. It had Japanese style screens which slid across to separate the areas. The underground parking has direct access to the lift and to the apartments. It is just a short walk from the centre of Annecy and five minutes from the old town and the lake.

Nothing

The hotel was perfectly situated, just a stone's throw away from the Train/Bus station which was handy when flying in from Geneva. The staff were so pleasant & helpful & always smiled & greeted us. The room was huge with a separate bed and lounge/kitchen area. All very well equipped if you wanted to cook some basics. Big spacious balcony with table & chairs. Big walk in shower & a bath with a separate toilet. There is a free Coffee & a huge selection of fresh tea in reception available 24/7 which was welcome as Annecy is pretty costly. We didn't bother with the breakfast as we were generally full up from the night before but it was available on request. We also thought that the free table football, games, books, water & sometimes croissants were a lovely touch. Overall very good value for money.

Everything was perfect for us but some may find the noise outside a bit loud during the evening. But I think this was mostly revellers from the bar opposite 'Le Craic' who had been watching the French World Cup Rugby games so fair enough. I think the AC system could be a bit more powerful, fine for us most of the time (during mid Sept) but it would have been different in the peak season.

Great location, a short walk to the old town. Nice room and comfortable bed. The staff are friendly and speak English.

When we arrived we were given the key to someone else's room! This was a bit of a shock (for the existing occupant as well!) and I panicked thinking we have been double booked and there is no room for us! Thankfully it got sorted out and the staff were apologetic. The hairdryer is rubbish, bring your own.

The staff were friendly, the communal areas were clean and welcoming, the rooms were spacious and clean upon arrival and it was located opposite the train station, so flying to Geneva and getting a train here was no problem at all.

We stayed for a week and there was no standard room cleaning service. A change of bedding and emptying of bins once during our time would have made it even better.

i would say its the best check in experience i have ever had in Europe, especially in a raining day when we are carrying our huge bicycle suitcases! very nice staff, Julien, really helpful! think what you want, think what you need. help us settled for a nice coffee break before check in, and called several times to confirm the room cleaning progress，positively arrange the check in time as earlier as the room ready. not only professional as you can see elsewhere, but with real service consciousness, friendly, helpfully!

Very good location

Information about location would be good if we were directed to Novotel hotel It was easy when one person told us to go to Novotel We asked 3 persons and took 1 hr after we came out fr the station. Then 4th person told us to go to Novotel 10 min walk is the underground walkway from station is SO EASY! Please remember this direction to yr apt hotel Gare Annecy and Novotel hotel....easy 😁

The location of the hotel is very good, very close to the lake and to the city center. As well very close was shopping center with grocery, so very comfortable to buy the food as we booked apartment without breakfast. The room was very clean and enough space for four people. The underground parking was also fine even charged on top of the accomodation fee.

The sofa bed could be more comfortable, but for 2 nights it was OK. Kitchenette was guite small.