I will write that review as a person who has been staying a lot of 5 Star hotels all over the world. Firstly, I would like to congratulate HR that vast majority of the hotel personnel are very hardworking, helpful, friendly and kind. This is really huge success and shows that management gives special attention to choosing and training of the personnel. I really appreciate to all personnel, however, special thanks to: Mr. Mahmoud Elsayed (from aqua reception) who corrected my mistake on our reservation including wrong dates. Mr. Ahmet Turky (from main reception) who was so helpful Ms. Huda who arranged every activity for us Mr. Muhamed Abd El Ail Mustafa (from Varenda restaurant) who was so kind and helpful Hotel facility is really great. All services (restaurants, bars, pools, Aqua) are operated neatly to fulfill needs of customers. It is understood that the management have done the best on their job. Turkuoise is main restaurant that serves too many delicious dishes that appeal to taste buds of any culture. Please make a reservation Lalezar Restaurant to taste favorite dishes of Turkish cuisine and meet talented Chief Cahit Tascı who is a gentleman at the same time. If you like Barbeque I am sure you will enjoy Mangal restaurant where everything is prepared for you. If I talked about only cleanness of the room, I can be unfair to the hotel. Cleanness is in everywhere (environment, general toilets, pools, restaurants, …) Additionally, they really take care of hygienic rules in the pools and restaurants. Lastly my wife highly recommends Stone Massage in Anjana Spa.

People's Restaurant menu needs improvement.

Outstanding Experience. All good & above expectations (staff very friendly and helpful, facilities, services, resort size, food, kids club, activities, etc…) (Except the below comments).

The experience during the checkout process was not as expected, as there was no decision maker to allow & accept the free of charge late checkout and we called +4 times to facilitate and discuss the same topic with no chance. We understand/ respect the resort policy. However, the usual practice is to show flexibility by extending for free of charge (Rixos asked for 50-100$ for the late checkout).

We loved the facilities and activities There is something to do for each family member adults and kids Very clean and the staff are amazing!!!

The quality of food in the buffet and the fact that you have to make a reservation every time you want to eat in any of the restaurants outside the buffet When we got there, there was bo availability in any of the restaurants except in our third day of stay!!!!

We had the best week away at this hotel. Food was great, we ate at People’s, Brazilian, BBQ and twice at the Asian as we all loved it! All the restaurants were great. Their workers are a credit to the hotel, from housekeeping, poolside guys and the lifeguards! My only slight negative was the kids club and kids evening entertainment. We are used to a more intimate/interactive club where we would feel comfortable to leave our children but this was a free roam around which didn’t make me feel comfortable to leave, and the evening entertainment was generally based in the kids club too and we sat on kids chairs watching! I’m sure this suits some parents but for us it didn’t. But this didn’t put any negative on our trip at all! Would recommend to anyone

My family and I had the greatest trip ever in Rixos Premium Seagate. The hotel is luxurious, clean with spectacular landscapes. The staff..I would like to thank all the staff members for everything, they were friendly, kind , helpful and professional. In addition I want to thank the security team because I dropped my wallet in the reception and they looked for me to receive it and they were really professional and honest. The pools.. there are plenty of pools with different depths and they are clean and nice. And there are lots of bars. also the lifeguards were everywhere. The beach.. the snorkeling experience was amazing and we saw different fishes and coral reefs. There were towel carts everywhere and also bars with nice beverages. The aqua park .. I liked it som much . It was clean and very big .. there was a wave pool and a lazy river too and there are a car race and it was really nice. The food.. the food was delicious with a large variety, the main restaurant is amazing and you can listen to amazing musicians playing music while eating meals. The room.. I was in a junior suite and it was clean spacious with all the facilities we need. The entertainment.. the night shows are awesome. The shows were very entertaining and we had much fan. Eventually, it was such an amazing experience and it is highly recommended to stay in Rixos Premium Seagate

Room was excellent and the food was super

You have to be early for buffet if not all the great food ie lobster the pasta and beef wellington had all gone on valentines evening

Great facilities, very warm staff, amazing marine life.

Nothing to do with the property but rather the eating manners of some guests. Being in an “all inclusive” hotel does not necessarily mean one has to behave like a pig and be wasteful with his/her food l. That is so painful to see especially when many countries are in a brink of famine. Nothing wrong with making the lifestyle choice to be far , but at least when you put enormous quantities of food on your plate , make sure you eat them. Otherwise they go in the bin. Be respectful to food , to the chefs, to the hotel and behave like a human.

The place was amazing especially the food we were very happy with the quality The pools were very good and clean Kids area for play amazing

The thing about waiting for 48 before you can book any restaurant was upsetting because we only stayed for 5 days only got bookings at one hotel and had to eat dinner at the buffet for all the other nights . The buggy must drive slower a danger to pedestrians hence they both use the same pathway . The music at night was way too loud and late for guests that had to put their children early to bed .The noise of the music was too loud . 12 at night is too late to still have music shows This is a kids friendly Rixos .maybe the 18 only one can have longer hours of loud music .

I had the pleasure of staying at Rixos Premium Seagate with my family for 7 days, and without exaggeration, it was one of the most amazing and memorable experiences we’ve ever had. From the moment we arrived, everything was perfectly organized and the hospitality was outstanding. I would like to give special thanks and deep appreciation to Mr. Ahmed Afifi from Guest Relations, who truly made our stay exceptional. His personal attention, care, and professionalism went above and beyond. He ensured that every detail was taken care of and made us feel genuinely welcomed and valued. Everything about the hotel was excellent: • The food was delicious and varied • The cleanliness was top-notch • The activities for both kids and adults were fantastic • The overall atmosphere was luxurious and relaxing Huge thanks to the entire staff, especially Mr. Ahmed Afifi, for making our stay so special. We are definitely coming back, and I highly recommend this hotel to anyone looking for a perfect vacation. Thank you, Rixos Premium Seagate, for a truly unforgettable experience!

The food and the service

The rooms don’t live up to the hotel’s reputation and standards