The staff were all exceptionally warm, welcoming and hard working. Large pool areas with plenty of sunbeds, nightly entertainment, beach area with sunbeds. Plenty of choice at the buffet and 2 special restaurants. Location was good with wide beach promenade to walk along. Lots of different seating areas. The room was large and comfortable. There was a nice atmosphere all around

The poolside dining area had quite a lot of flies around the food so perhaps could be a bit more covered. Although there was so much choice of delicious foods at the buffet some of the hot options were cold which was a shame There weren’t any non smoking areas. Didn’t enjoy being surrounded by smokers especially when eating.

This is a great place for family, what we like the most was the location ( beach in front with hotel private space), the variety of the food and wine for the 4 meals was excellent and the hammam at the spa. My children were 10 and 14 so we had plenty to do also in agadir town istelf, as most attractions are within 15-20min drive from the hotel. the evening entertainment was great but perhaps more variety needed as it was dancing from the same crew 5 days in a row, they were amazing though but one show can be with a magician perhaps.

I honestly think paying for a safe is not acceptable giving the price we already pay per night, I heard many guests complaining about this. The main restaurant is also really noisy, we never got a chance to eat outside and the antares restaurant was booked out so i recommend booking outside peak holidays if you can. Finally the bed is really hard for a start hotel and the room decor needs more upgrade

The room was a good size for a family of four, and we received daily service. The location was central to all tourist attractions in Agadir. I would recommend it as family- and kid-friendly.

It would be better if the hotel managed transportation to and from tours. The taxi service outside the hotel was very poor, and I found the drivers to be overly pushy. I couldn't find any metered taxis in Agadir, but they seemed safe. I believe the local government should better regulate taxis and allow services like Uber to operate, making transportation more accessible for tourists.

Our first experience of "all inclusive"! Most of the staff were extremely friendly, pleasant and helpful. Lots of staff that seemed genuinely happy in their work environment. Endless supply of food that included so many varied options with choices being changed nightly. Lots of varied entertainment. Lovely pools and hotel layout, photos don't really do it justice. Directly across from the beach.

Things to consider: Reception staff were not as friendly or helpful as all others encountered. Keep bright lighting in the food display areas but reduce lighting in the dining area for a nicer dining experience (less canteen style) We were 3 adults in one room. We had plenty space but we had two single beds and two pull out beds and a sofa bed, it would have been so much nicer if one person didn't have to sleep in a pull out bed for the holiday.

Beautifully clean, large spacious rooms, nice pool area, great food.

Checkin was painfully slow, any interaction with admin staff was ridiculously inflexible and unhelpful.

The hotel layout was quite nice. Food was nice. Staff overall were friendly. Pool was lovely. Rooms pleasant. Nice for a few days.

The check in was unbelievably dire. It took 1 hour 30 mins to get checked in!!! The worst I've ever had to deal with in any hotel I've ever stayed at. People smoking everywhere! No labels on the food so it was a guessing game. Entertainment music around the pool a bit annoying.

I appreciated the responsiveness of the staff. Special thanks to Chef Mohammed for accommodating the food allergies of my wife

Perhaps a bit of improvement at the level of snack choices would be appreciated. One other thing that could help especially for people with food allergies is to list ingredients

Beautifully clean, the kids loved the kids club with Hasna their entertainment leader. Food was abundant and varied and very good. Pool bar had a good selection of food outside hours of main buffet.

The reception staff were pretty rude and unhelpful. Which is such a shame and totally unnecessary because all the other staff were really friendly and helpful.

All the meals were excellent with many choices. We kept to mainly a vegetarian/fruit diet so as not to put on weight! Friendly staff who were very helpful. Our room was facing the sea so we were very pleased. The pool areas were clean and plenty of sun beds although they were very close together.

The guests!!! Iv seen a man enter the dining room without a shirt, no one told him to dress. I saw an African man with flip flops at dinner who removed them when he sat down. Urgh! The dress code is not adhered to by many guests! See through clothing is not acceptable at the cocktail party.

**Hotel Review: A Unique 5-Star not 4-Star Journey** From the instant we walked into the grand lobby, we sensed we were in for a special experience at this outstanding hotel. Every inch beams with elegance and style, and the journey only gets better from there. As someone who chose the all-inclusive package, my taste buds were delighted by the impressive selection of dining options. With a vast range of foods, from intriguing international meals to delicious local dishes, there's something here to please every taste. This hotel’s true magic lies not just in its lavish facilities but in its remarkable team, who work with relentless dedication to make each guest's stay exceptional. They're incredibly warm, and every meeting is filled with sincere smiles and a true willingness to help. It's tough to imagine anyone leaving here unhappy, as the level of service is unbeatable. Among the team, Mrs. Fatimah Alzahraa deserves special mention. Her outstanding commitment and professionalism make her a key player. Her keen eye for detail and strong focus on guest happiness make her an indispensable part of this hotel. Her trustworthy nature and capacity to make everyone feel special transform a memorable stay into an unforgettable one. As a traveler without bias, I find it puzzling how there could be any negative feedback about this establishment. Everything, from the precise housekeeping to the calming spa, reflects a standard of excellence and care. The true stars are the amazing staff, who carry out their duties with dignity and pride, like guardians of the hotel’s esteemed reputation. To the owners, a big congratulations on nurturing such an extraordinary team. Their endless commitment to upholding the hotel’s noble reputation does not go unnoticed.