Everything was top notch - the rooms, the service, the amenities, the view, the location, the food and drinks. We didn’t want to leave and are already plotting when we can return! Particular callouts on the staff - they were excellent individually and were also clearly working as a high-performing team. The team at the front desk (can’t recall all the names!), Christophe the manager, Christophe the leader in the restaurant at breakfast and his entire team, really made us feel special and spoiled during our stay!

It was all exceptional - no complaints, and no improvements to suggest

Can’t fault it, everything was to a very high standard. Staff were very helpful especially Christos at reception.

Nothing

Canaves Oia Suites is in a great location in Santorini - shops, restaurants and all the sights are right there! Our room lovely, very clean, the patio was wonderful. Such amazing views at all hours. We enjoyed having breakfast there each morning. The patio was more private than some others. The room wasn’t quite as described on booking.com. They showed us some other rooms but we decided to stay put. The manager said to always check the property website to be clear what room you’re getting. They did bring us a bottle of wine and plate of meat and cheese, which was nice. The staff was helpful, friendly and accommodating. I have MS and use a cane when traveling. The stairs were a bit of a challenge but do-able for me. We were able to use the elevator to get to the lobby and restaurant. I recommend having them arrange travel to/from the port/airport. The price seemed high but it was equivalent to what we found at the port and would have been private instead of stuffed into a small bus that dropped everyone else off.

The confusion over the room not matching the booking.com description was uncomfortable. They were nice and accommodating and I felt like a total “Karen” saying anything. But it’s expensive so it seemed it should be right.

The hotel staff here are top-notch. Unbeatable views. The staff upgraded my room as a nice surprise. The food is good, especially compared to the rest of Oia. Recommend the crab salad, shrimp and the Santorinian salad. The loungers in the infinity pool are a nice touch and the pool lounge chairs are also super comfortable. I stayed at Canaves Suites and Katikies(nearly next door). The service at Canaves Suites exceeded Katikies, and I wouldn’t have thought that possible. Staff is genuine.

This is relative to each individual, but the bed itself could be more comfortable for me. It wasn’t bad though. I like medium-soft, beds are a bit more medium-firm.

The staff wooow !! Amazing service, great people very positive and professional and friendly. I can’t even explain how great they are. I will name them because they were so so amazing and I hope I did not forget anyone because all of them were amazing and great. Special thanks to: Christos Joanna Liannna Stella Micheal Igor Vlad Antonis Ladies at the spa Panos Simos Ladies and gentlemen. From Maen and Sonya special thanks for making our honeymoon unforgettable !!

The views are breathtaking from every part of the property. It feels quiet and calm despite being situated in the middle of Oia. The staff are kind and attentive and even gave us a complimentary upgrade to a superior suite. The room was beautiful - if you are booking, book a superior, it’s much more private. All in all a wonderful stay and gorgeous hotel. Highly recommend

Food prices - especially for the lunch menu

Everything was so perfect at this property and made for an unbelievably enjoyable 25th wedding anniversary celebration. The view of the Caldera from our room was amazing, better than what the pictures viewed online prior to our visit could display! All staff were very accommodating from the moment we walked into the reception lobby. Housekeeping also did a great job cleaning our room everyday and providing an excellent evening Turndown service. We took advantage of Canaves Oia Suites spa services as well. This was the best massage experience I believe we’ve ever had. The steam bath scrub prior to the massage was quite the experience too! Hotel manager Dimitris and his entire team exceeded our expectations! We’ll be back to stay at Canaves Oia Suites & Spa on our next visit to Santorini!

Wish the elevator went all the way down to the bottom level of the resort, however as I understand it, Canaves Suites & Spa is the only hotel property in Oia with an elevator!

Everything was great. Beautiful location,beautiful hotel. Everybody nice and helpfull. We had an amazing room. Unbelievable view even from bed. I want to expres special praise to the maid.She did everyday a great job.

We were the last days before closure for this year.Maybe more care at breakfast menu even there is a countdown.

The breakfast? Pefection The location? Perfection The view? Perfection The staff? Perfection Literally cannot say enough great things about Canaves as a brand and this particular property!!!!

There wasn't anything my wife and I didn't like. Perfection.

Amazing location and facility with best view

They close the 2 pools by 6:30pm which is a very down side. And the ask the employee asked us rudely to leave the area. Wasn’t convenient at all and they should think about it again. During the day the sun is extremely hot and it gets nicer to use the pools by 6pm onward. But they close. Very inconvenient.