We absolutely loved our stay at the New Reiter Hotel on Lido. The staff were incredibly friendly and helpful, making us feel welcome from the moment we arrived. The hotel itself was very clean, peaceful, and well-maintained throughout our stay. Breakfast was a highlight each morning – a lovely continental spread with both warm and cold options, fresh fruit, pastries, a coffee machine, and a selection of juices. Our room was spacious, and the bed was exceptionally comfortable, perfect for relaxing after a day exploring Venice. The hotel is accessible 24 hours a day, with staff always available at the front desk, which added to the sense of security and convenience. The location is fantastic – just a 5-minute walk to the water taxi stop that connects Lido to Venice and the airport. It’s also close to a great variety of restaurants, bars, and other local amenities, yet remains wonderfully quiet and relaxing. We were very happy with our stay and would certainly choose the New Reiter Hotel again on our next visit to Venice.

The only minor issue was that it wasn't immediately clear how to adjust the temperature in the room. That said, the staff were so helpful and attentive that I'm sure it could have been easily resolved if we had asked.

It was a bit noisy until around 23:00–23:30 due to a restaurant located right below the balcony. There were also a few mosquitoes in the room, but the staff mentioned they could provide something for that if requested — so be sure to ask in advance. Everything else was great: the staff were friendly, the rooms were spacious and clean. The woman who serves breakfast was incredibly kind 🤍. The location is perfect — supermarkets and restaurants are nearby, and both the vaporetto station and the beach are just a 7–10 minute walk away 🏖️.

Room decor was stylish and elegant. Furnishings were all opulant and impressive such as marble floors, Murano glass chandeliers, TV discreetly hidden behind an ornate golden mirror and bidet! USB charging ports by the bed were a godsend as we had forgotten our Italian plug adapters and wouldn't have been able to charge our phones after our late arrival. Shower was powerful and heated quickly. Bed was very comfortable. Air conditioning / heater work impressively quickly to heat the room. During our entire stay we didn't hear any sounds from other rooms. Location was ideal. 5 minute walk to the water buses with quick access to the other islands. 5 mins the other direction lead to a beautiful secluded beach adjoining the adriatic sea. On the promenade, metres away from the hotel were various restaurants, cafés, bars and convenience stores. Very useful to have access to everything so close. Staff were extremely friendly and welcoming. More than happy to accommodate a flexible late check-in time. They were attentive to all our needs and eager to enquire about any difficulties or issues so that they could rectify them. They encouraged us to make use of the speciality coffee machine in the comfortable foyer which was delightful. After a long day exploring the labyrinth of Venician alleys it was a pleasure to make use of the lift/elevator facilities up to the second floor! We thoroughly enjoyed our stay, would absolutely recommend to others and fully intend to return.

Only decaf coffee available in the room. However freshly ground coffee is available in the foyer.

Location is superb, staff very friendly the restaurant there is fantastic! Rooms were very spacious and clean and we had a view over the main street which was nice.

Pillow was very hard for my partner, next time we will take our own I guess. The shower was temperamental with its temperate ranging from very hot to cold at random times but we think this may have been due to other people using their facilities at the same time?

A great location - Lido is much more comfortable to stay compared to the main land. Much quieter and cheaper overall. The staff was super friendly and helpful. We got our room 3 hours earlier and were given some pastries on top. The hotel building is quite comfortable and clean. Finally, the room was very nice with a comfy bed.

Everything was good.

Great choice of breakfast and you couldn't fault the location. It's conveniently placed in between the Vaporetto stop and the beach - Perfect. We also enjoyed a great evening meal for which we were given a 10% discount as staying guests. The staff were great. Junior was particularly helpful on the last day.

Only small niggle, but the in room Tea/coffee could have been topped up and milk to be provided. More UK channels too. But very minor things - didn't ruin our stay in any way.

The receptionist junior was fantastic very helpful and polite. Good job junior 👍 The restaurant food and breakfast was great

The toilet was having issues flushing, informed them and they were fixing it. Also in the bathroom looks to have a water leak in the ceiling a large patch of mould. However the rest of accommodation was great if I'm am back in the area will definitely stay here again ☺️

The hotel is very nice and has obviously been very recently fully refitted so all the furnishings etc are new. The communications with the hotel prior to arrival were friendly and helpful. The staff at the hotel were charming, friendly and very helpful. The bedroom was a good size for our stay of 6 nights and was cleaned daily. Everything was very clean. Below the hotel is a restaurant which is pleasant and friendly, serving a good variety of food. At the time of our stay they were not serving breakfast but there is a good coffee machine in the reception lounge area with pastries and cake. The location is excellent too, a few hundred metres from the main vaporetta station on the main avenue, so access to/from Venice and the airport is very easy.

Gorgeous property, gorgeous attic suite. Very reasonably priced and felt luxurious.

The property is located on Lido, which does take time to get to via Water Taxi. Keep that in mind when planning itineraries. The attic suites use a traditional key for the door, and you only get one. If you plan to be with the one you are staying with all the time, no biggie, but it requires some additional planning if you don’t plan to.

Recently, I had the opportunity to stay at a hotel that surprised me with its approach to guests. Despite not having purchased breakfasts, every day I was surprised with delicious and aromatic coffee and a sweet treat for breakfast. It was an amazing feeling to feel appreciated and accommodated, even though I did not have a breakfast package. This small gesture showed me that the hotel staff truly cares about their guests' satisfaction and does everything possible to ensure a comfortable stay. The rooms were clean and comfortable, and the decorations created a pleasant atmosphere. The staff was very courteous and always willing to help, which made me feel at home. As a frequent traveler, I can say that this hotel is of a very high standard. Free coffee and sweet treats are just one of the many aspects that make hospitality in this place exceptional. I recommend this hotel to anyone looking for a comfortable and friendly place to stay.