Great location, large airy bedroom, good breakfast and very friendly and helpful staff. The digital check in and keys worked well.

Would have preferred a proper door to the bathroom rather than the shutter- type one. But the bathroom is a good size, too.

The apartment is stunning, it's a very large flat, very clean, with comfy sofa and chairs and very comfy beds. It's also warm and cosy. It's right in the heart of Leiden and so you have lots of cafes, shops and restaurants right outside the door. The view of the canal from the lounge is lovely. Its a 10 min walk away from the main hotel where you collect your keys, but that was fine for us. The photos were taken when we were leaving, rather than when we first arrived, hence the slightly untidy beds and sofa. It was perfect when we arrived.

The location being central means is it noisy in the evening, so as long as you bring ear plugs you will be fine. Also my partner is 6'1" and he had to be careful on the inner staircase as there's a low beam, just something to be aware of, but shouldn't stop you booking this beautiful place.

The hotel's an easy walk from the station and historic centre, and despite being on a wide road and close to areas very popular at night, there's little noise from traffic and people outside. The beds are very comfortable, the a/c efficient, and although the shower room is a bit of a tight squeeze with no room for a door on the shower, everything seems almost new and is extremely clean. The breakfast is reasonable for the price but you do have to book a slot. Given that prices can be high in the Netherlands, it's good value considering the standard of accommodation and how well-situated it is for exploring a gorgeous, historic city.

The biggest downside is inconsiderate customers. Room doors are heavy and when left to close by themselves, they slam hard and loudly. The corridors are narrow, so when people don't bother to lower their voices, you hear every word, and on my first night I didn't realise a window had been left open a little until I was woken at 12:30 am by men drinking on the hotel's terrace outside. Staff were friendly and efficient, but it was rather disconcerting that no one is around after 14:00 and I wouldn't have wanted to check in after that using the instructions sent to my phone.

The location is excellent. Walking distance from the Train Station and also from the Centre of Town. The Breakfast is excellent - the rooms comfortable Since the air con was non-functional in one of our rooms, the Host gave us a complimentary breakfast which was nice of her.

The contact numbers mentioned on the front door are not reachable - as we tried to get in touch but were unable to. The Air-conditioner in one of our rooms was non-functional and despite attempts to have it repaired - it was not possible for the duration of our stay But, for one night out of the rest of the stay we were given the option to use another room which was good - only made us realise that without a functional air con its not comfortable!!

The photos did not do justice to the beauty of the apartment. It was simply but beautifully decorated with an emphasis on comfort. It had gorgeous views and was located close to public transportation. My only regret after seeing it was that we couldn't stay longer. It was a highlight of the trip.

The apartment was not near the hotel itself, so there was a bit more walking with luggage than planned. That said, it was in an even more beautiful location than the main hotel.

The location is perfect; the train station is like less than 10 minutes walking from the hotel. There are several restaurants/pubs/ supermarkets around, so do not depend on the breakfast offered there. Safe zone. The hotel has a terrace to enjoy the good weather and the staff is really nice.

The reduced time of the onsite staff (there is only one person till 2 pm in reception). This means, for example, that if you travel in the evening, and you do not want to take your luggage with you the whole day before leaving Leiden, the only option is the train station, where you can find lockers for 5 euros per day. In view of the price you pay for your stay, I think this factor is relevant.

Easy to find from the train station in Layton. The hostess Mickey, was very helpful and friendly. Our room was on the top floor with a view of the windmill and the bed was very comfortable. Market day is Wednesday and Saturday and we thoroughly enjoyed visiting the variety of stalls with colorful flowers and vegetables and everything else.

If you are a larger person you will have difficulty fitting into the toilet space and the shower space. All else is great at this hotel except at late evening when the beer taverns across the street get crowded and extremely noisy. The room is quite well insulated. And we enjoyed our stay. Leiden is a wonderful town to walk around.

The hotel is very clean and comfortable with a good shower and nice bed linen. The location is great with the train station and the beautiful historic town just a few minutes walk away. There are some good restaurants nearby. We didn't eat breakfast at the hotel but enjoyed breakfast at some of the excellent local cafes.

Initially, I did not like the fact that the reception wasn't manned throughout the day and that entry to the hotel and my room was by keyless entry with a digital app. My phone signal wasn't great which made it slightly problematical to gain access to the hotel and room. But once set up all was straight forward.

The property is located near to the station and close to the shops. The room was bright and airy. The staff were extremely friendly and helpful. The hotel was good value for money. The check in was efficient and the ability to use a PIN code on your phone was a bonus. We didn’t have breakfast but it looked good.

As many have said, the louvre doors on the bathroom did not allow privacy when sharing a room.

Spacious, spotless and very comfortable room. The location of the hotel is perfect for easy access to the train and bus stations as well as the city itself. Despite the wonderful location the room was very quiet with no disturbances from outside. The presence of a fridge and kettle is also important to me.

Hotel reception is not 24/7 which is not really a problem in a very secure hotel but it did mean that we had to leave our bags in a locker in the train station on the last day. Not really an issue and it would not stop me staying at the hotel again