Location was perfect. Just down the street from the Gelsons market. The pool was very nice. The pond was beautiful. Staff was very nice.

The only complaint we had was at the hallways and the staircases were rather dirty. They make you take out your trash and put it outside your door on Tuesdays, but I don’t think they’re picked up promptly as there was liquid leaking from people’s trash bags onto the walkway. It look like possibly meat juices? It was actually disgusting. They don’t seem to clean the hallways and the staircases as they should.

My sister retired and moved to Palm Springs. She has a one bedroom, so I decided to stay at the Westin. It was close to her place. I really enjoyed the property; it was beautiful and so were the pools. I like how they sent me a text reminding me about happy hour. I would get up in the morning and walked the property before it got too hot. There were lots to do with the kids. they had 3 pools with a slide and a kiddie pool. They also had some games on the premises. I would stay there again and get a 2-bedroom villa. It was also Stagecoach that weekend, but we left on Friday before concert.

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We made reservations here to break up a long day of travel to family event near Thousand Oaks. The location made for an easier trip across the LA basin.

We had a one bedroom villa, which was fine. However, everything seems to have been built for people over 6’ tall and not petite women. The bathroom is a tub/shower combo instead of a walk-in shower and it was not comfortable. The facility is in need of phased remodel. Additionally, the site charges $25 per day for self- parking in a city where you need a car to do anything, and there was is no offsite parking as this is a gated resort. I don’t mind paying for parking at hotels in a major downtown area … such as San Francisco, New York, Boston, Chicago …. but paying to park in a private lot in a private resort in Palm Springs for a single vehicle is a junk fee.

This is a well organized property with very pretty grounds. Our suite was a very nice size with a kitchenette. The kitchenette was equipped with a full sized refrigerator and dishwasher and a small but functional cooktop. There were all the basic dishes, glasses and cookware to allow for simple meals in the room. The suite also had a large balcony with a table and chairs that overlooked the beautiful courtyard landscaping. The facility was quiet and well kept.

The mattress on our queen size bed was shot. It was like sleeping in a hammock. My wife and I did not sleep well due to the condition of the mattress.

Beautiful Property, very convenient for what our weekend entailed, and somewhat of a reasonable price. Loved all the emanates the Villas come with from cooking utensils, extra pillows and bedding Great. I did ask for late check out at check in and was told to call day of check out and Manager was very accommodating and let us check out at 1pm instead of 10am

didn’t like the parking fee’s add at check in Booking.com charged me 781$ for the weekend including fee’s and at arrival I ended up getting charged 891$ for the weekend 🙁

Property was clean and well maintained. Rooms are spacious and nice. Loved the full kitchen. Staff was very friendly!

No fault of the hotel itself but man, were the guests rude and disrespectful. Adults throwing trash on the ground. Almost running into us if we didn’t walk fast enough. Kids cutting in line at the slide. We ended up leaving the pool after about an hour and went to our friends house to swim.

Very happy with the pool area the front desk staff were very helpful. The gym was OK. It was nice and it was open 24 hours a day. Again I very much like staying in building 35.

I did not like building 30 at all could not log onto Netflix felt like it was the end of the world. I was very happy when I was moved to building 35.

I like the location because it's close to my sister who moved out to Rancho Mirage about 9 months ago. This is our 2nd time visiting and stayed here. We invited friends to celebrate their 34th anniversary and they loved it here too! Our toilet overflowed the first night, but staff came out and fixed it right away. I love the happy hour!!

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I love the room's privacy and soundproofing, so it was very quiet, and I didn't hear the other guests. I also thought the view I had in my room was very nice. Also, Laundry Washer, so kick butt.

I would have loved more streaming apps on the TV. I would have liked more soundproofing for the Washer and dryer, but it is still very cool. Light instructions would be good. Wasn't clear what needed to stay on so the lights can be flicker on and off.

I loved the mattress on the bed, loved the pools, scenery around the pools, robes provided.

ok ... so everything was fine, the mattress was fabulous, loved the robes, so nice that they re supplied us with coffee, towels and cleaned every other day plus pool area was very nice BUT WE had these ugly bugs that kept reappearing in the bathroom. I'm afraid of ugly bugs. So unfortunately that will be my memory of the resort.