We had the luxury double ground floor bedroom. It was clean, and the bed was comfortable. The ensuite shower/bathroom was fine. Tea/ coffee facilities are available. Hairdryer in the bottom drawer. Also appreciated the electric fan, as it was a very hot weekend. Quiet location.

It was a little bit far out from the town centre for us. We had arrived using public transport. Both of us in our late 60s. I would have liked to have opened a window, but I suppose for security, none of them opened. I think the room could do with a bit of colour or pictures, etc, just to make it welcoming.

For a small single room it was well equipped, comfy, warm and also had all the essentials. The location is great. Close enough to the city centre l, under a 10min walk, as well as shops and restaurants. But away from any real bussle and noise. Very safe area. I did struggle with the radiator initially but figured it out.

It would really be beneficial to have a staff presence. A great lodge but basically a self check-in and no engagement with anyone. The freestanding cupboard position was also slightly awkward. Built in shelving and a small hanging space would be a better option. The bathroom I had is also in need of a deeper clean. It's adequate but a good scrub would be beneficial.

In room 8 at top in roof. Room could get hot during day but not a problem as decnt air con in room. Very clean, comfortable bed. Self check in simple & easy. £5 park car each day. We wanted to park in morning on day of arrival which they organised for additional £5 to extend permit. Around 10 mins stroll to city centre, with a Sainsburys local on the way if need any supplies. No breakfast but recommend 'Bella's Kitchen' short stroll away where can get a decent size full english & hot drink for £8.90.

Nothing really. Room 8 being at top meant number of stairs but not an issue.

The location is absolutely ideal, within 15 minutes walking, we were at the abbey. Very quiet street with great road parking. Parking cost is very reasonable. Very secure property. The owner greeted us on arrival and was prepared and very welcoming. Excellent shower facilities. Clean. Free WiFi and Freeview smart TV. Extra tea and coffee in hallway to help yourself.

Bed wasn’t very comfortable but did manage to get some sleep on the 2nd night. TV is a touch too high up on the wall. Our room was a very small double and it is probably best as a single occupancy.

This is now a staffless property which means you get two code numbers for the main door and the door to your room. The lock box outside of your room gives you an actual key for both the main entrance and both the room codes and keys worked perfectly fine. I will mention that on the room lock box, you will see a black square, that slides down to open the key compartment. Also, the codes you need come on the morning of your visit, mine turned up very early so that's something to watch out for. Free internet which worked great, limited TV channels. My room was tiny which I didn't mind as it was a great bargain. The bedding, shower, and room were all lovely and clean, there was a big built-in wardrobe so that was good to tuck everything away when space is an issue. My photo is showing the space down the side of the bed but in front of the wardrobe is a bigger area for you to leave things or get ready. As for its location, perfect. A lovely nice suburban street and yet close to the city center, train, and small Sainsbury's. I'd check on Google Maps to get an idea of how to get there but in the end very easy. More than happy to stay again and would recommend it to family and friends.

The mattress needs to be changed, it wasn't dirty just well-used, and had lost any support. A topper had been put on it which didn't help as it made it even softer added to that one side of the mattress was dipping as that was probably where a lot of people have sat so it was very uneven.

Quiet street, didnt hear any noise at night, even though our room overlooked the street. 5-10mins walk from the walls. Room had a good tv which connected to the wifi. Bed was firm, window opened. Had tea and coffee which could be made in the room. Storage. A nice shower. Easy to find, easy to get the keys, easy check in and out.

Pillows, a little too thin for me. The black out curtain wasnt quite as long as the window and let a tiny bit of light in in the morning. Being super picky.

Amazing value for money. Situated in a pleasant location, approximately 15 - 20 mimute walk to town. The self check in and out was easy with clear instructions received in advance of my stay My single ensuite room was compact as I expected, but was well appointed for a comfortable night. The linen and towels were spotless. The shower was easy to operate amd the showet gel / shampoo provided was very refreshing.

The lack of clearance between the shower and the toilet. The light coloured iin room carpet was very badly marked. I would recommend you take ear plugs if you're a light sleeper, as you will here the other guests during ypur stay.

The room was lovely, bigger than we expected which was a nice surprise. The facilities were all that were necessary and the provided fan was a nice surpise given how hot it was. No trouble with other residents and it's proximity to the city was great if you don't mind a bit of walking

No complaints about the property itself, however noise from passing cars can get annoying at night if you can't sleep (mainly due to the speedbump right outside and the questionable following of speed limits). Also residents of the place next door rudely kept us awake at 2am one night, Though again that isn't really a slight on the hotel, rather the location.

Excellent location, 10 minute walk into the centre of York. The property is self check in on arrival so we didn't see any staff, one man opened the door when we struggled to and said hi. He seemed nice enough. The rooms are lovely and clean, with excellent comfy beds and lovely furniture.

We were in a ground floor room so quite noisy as people were returning and we could hear the guest above moving around. However, that is not the owners fault and unavoidable. I'd ask for an upstairs room if I was to stay again. The entrance could do with an update but the rooms are lovely.

The room was exceptionally clean and comfortable, I struggle to sleep when away from home, not the issue here. Very quiet residential road, 20 minute walk to the centre. We enjoyed the hustle and bustle of the city, and then the peacefulness of the room. The fan was a life saver on the first night too!! Would highly recommend.

The kettle could have been cordless. We improvised and used a bathroom beaker to fill it up :) Not a complaint by any means, just a suggestion.