The rooms were spacious, well-decorated with enough amenities as expected from a 5* hotel. The check-in and check-out processes went really smooth and fast. The staff were always helpful and available. The breakfast was good.

The breakfast hall looks to be small for the hotel at high seasons. The variety of bread also can be improved.

Westin is one of our favourite hotels and Westin Osaka did not disappoint. Location was great for us - walking distance to the train station but away from the hustle and bustle of the city in a quiet area with some great, smaller restaurants. Rooms were very clean and beds were super comfortable

The bed is super comfortable. Had very good sleep throughout our stay. Room is also very big and comfortable.

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When planning our trip, we came across two very different reviews of the Osaka Westin Hotel. Fortunately, after staying there, our whole family was very impressed with the hotel. I personally would rate it much higher than expected. Some of the hotel's facilities may be a bit dated but are generally well maintained. All the staff were professional, reliable, friendly, and warm, which made things much easier for us, especially since we were traveling with an elderly family member with limited mobility—something we greatly appreciated. The hotel environment and atmosphere strive for perfection. For us, the large room size was a main reason for choosing this hotel. The small garden next to the restaurant left a strong impression on me, and the breakfast pleased both the elderly and children, making it a very important and valuable experience.

There was a bedside lamp in the room that couldn’t be turned off due to a fault, but fortunately, staff quickly arrived after receiving our call and fixed the problem.

The hotel is situated in the heart of the city right next to the Umeda Sky building. We were given one of the top floor rooms and the night view was just awesome. Rooms are really large and beds super comfy. Love their recyclable metal water bottles.

We had already stayed two days earlier as part of a group tour. At that time we had the buffet breakfast. The spread was good but had restricted local vegetarian options. No coffee machine and the coffee brought to the table was nothing to write home about

Great. A wide selection of food items. Loved the omelet station where omelet is cooked per your order. Ate at the Chinese restaurant for my bday dinner and the best food I’ve had in a long time! Best service and loved the atmosphere. The chef even wrote special bday message on dessert plate .

Didn’t like that my 10 yr old granddaughter could use the pool ..the pool was the main reason I booked this hotel.

There’s full facilities which is fantastic. Especially the toilet, there are 2 areas, one for wet and one for dry. Also like that there’s newspapers for international travelers.

The room looks dated and not modernized.

View is amazing Spacious room Good location We also received a discount voucher for a bar at the hotel

We wanted to go to a high floor bar, but we were told, that we are not allowed (I don’t know why) Also all the facilities, like a pool or gym are with extra charge

The room was spacious and well appointed, the facilities were great but mostly the staff was so helpful and polite!

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Nice location and clean hotel

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