Everything about this family run hotel was fantastic. I went with my daughter, son in law and my two grandchildren aged 6 years old and 2 and stayed for a week. The spa treatments were so relaxing. The waiters and waitresses, including Nikos, the manager at the diner, were so attentive, and the quality and variety of the food was exceptional to the cleanliness of the bedrooms. There are 4 swimming pools at this hotel, including a baby pool. This hotel is absolutely great for families as well as for adults. Activities during the day were entertaining. They had evening entertainment too. The location is great for the local beach as it is only a 15-minute walk or a 4 minute drive via taxi. There is a local bus stop called BMW nearby, which will also take you close to the beach as well as the old town and harbour. This is a family run hotel with a 5 star quality, and I am already thinking of going back next year...

🌟 A Truly Memorable Stay – 5 Stars All Around! 🌟 We had a fantastic experience at this beautiful resort! From the moment we arrived, everything exceeded our expectations. 🏨 Rooms & Cleanliness: The entire resort is spotless, and our room was spacious and comfortable. Being located right next to a pool made it super convenient, especially with kids. 🍽️ Dining Experience: The food was absolutely delicious every single day! A special thank you to Nikos, who was incredibly thoughtful and attentive to our fussy eater. He made sure there was always pasta with tomato sauce ready—our child’s favorite and the only thing he eats. Such personalized care made a big difference. 👏 💁‍♀️ Front Desk & Service: The front desk team were exceptional—friendly, professional, and always willing to help. A special mention to Suela, who provided us with detailed information whenever we needed it and went out of her way to accommodate our requests. Thank you, Suela! 🎭 Entertainment: We thoroughly enjoyed the entertainment, both in the evenings and throughout the day. The activities and games kept everyone engaged and added so much fun to our stay. 📍 Location: The resort is ideally situated—easy access to shops, restaurants, and a nearby bus stop, making it a breeze to explore the area. 👨‍💼 A Special Thanks to Mr. Stavros: Last but certainly not least, a heartfelt thank you to Mr. Stavros, the General Manager. He is truly one of a kind. You’ll see him throughout the resort, engaging with guests, always approachable and genuinely invested in everyone’s experience. It’s rare to see that level of dedication, and it made our stay unforgettable. 💬 In Summary: A stunning resort, top-notch service, amazing food, and a team that truly cares. We felt welcomed, relaxed, and well taken care of. We will definitely return and highly recommend it to anyone looking for a perfect getaway!

Nothing

Wow. Everything was amazing. From the huge two bedroom, two showers and huge balcony apartment, to the excellent tasty food choices for breakfast, lunch and dinner (and the snacks with the gyros option), to the amazing animation team who my kids just fell in love with during our stay. No wonder the hotel is rated above 9. I do not understand the people that complain about the food. Don't believe them. Each bite i took from any dish i took on my plate was perfect

Nothing! Not that i didn't like it, but just know the closest beach is a 15 minutes easy walk (or by car cause there is plenty of parking space there and a kids playground). Also you pass a Lidl and a huge amazing local supermarket on the way

Fantastic experience. We travelled as a family of four including a 6 year old child! We all had a wonderful time and were thoroughly looked after by the hotel staff, who were all absolutely amazing.. From the front desk staff, entertainers, restaurant staff, cleaners, shop attendant and even the manager who took time to meet us. It's a fantastic hotel for kids with great activities including the kids disco every evening which our daughter loved! The food was amazing, looked forward to every meal and there was plenty variety. Nice swimming pools and the whole hotel in general is beautifully laid out in a garden setting. All guests we met at the hotel were nice and the atmosphere was peaceful and relaxed. Just an all round great experience. Honestly couldn't have asked for better! Thank you! :)

We liked everything!

The choice in different pools was nice, the staff was super friendly and helpful, the gym and tennis court were both nice an clean. The fact that at each pool they had a drinks and snacks stations was super good. The room was big enough and the beds were comfortable. Only the lighting and the airco were not that great but they did their job. The pyta gyros station was amazing, very tastefull and great just that the staff only wanted to prepare it their way and where less flexible when you wanted to change something.

The food was good, but not a lot of variety. The all inclusive drinks were not good quality at all. We have stayed at other all inclusives in Crete and they were at least mixed by the bartender where as here they were all ready mix from like a package.

The staff were fantastic, the pool areas had plenty of space and kept very clean. The standout for us was the food - the quality was the best we’ve ever had with an all inclusive. The location was also great, close to local coffee shops, supermarket and tavernas and easy to get to the beach and Chania (a must visit! Busy but beautiful)

The alcohol options were poor - cocktails tasteless, watery beer and limited options of wine and spirits. No fresh mixers, everything was from a soda stream. Eg vodka orange was made with orange more like a cordial than juice. The other issue was the lack of aircon around the property, we had to keep going back to our room to cool down.

Great selection of food in defined sections so you know where to go for particular types. Self serve for soft drinks, beer and wine in the bar and restaurant which means you don't need to queue. There is also a snack and drink hut at the second pool. Pools were clean and it was fairly easy to get a sun lounger - some people did hog them from early on but there were always extras available. Staff were lovely and accommodating - we were not happy with one of our rooms as it was small. We were offered a 2 bed apartment as an alternative and it was much better. I would advise if there are 4 of you to get this rather than 2 rooms as it had 2 balconies and a roof terrace. Staff in the restaurant and bar were also lovely, as were the animation team who came round to speak to you. We were not at the main pool and did not take part in any activities but there were plenty on offer at the main pool. Lots of bars, cafes and supermarkets in the town which is only a 5 minute walk away. 10-15 min walk to the nearest beach and there are several to choose from as you go along the coast. Loads of car hire places. We got the bus to Chania which is absolutely beautiful. It left from near the BMW garage on the main street and was 1.20 per person. My husband and sons used the gym and said it was good for a weights workout.

I am happy with most wines but the wine wasn't the greatest and it was never cold. I always had to get a cup of ice and add it to the wine. Drank beer most of the time because of this. Very limited selection of cocktails included in the All Inclusive, which seems strange. All Inclusive finished at 11pm even though the bar did not close at this time - this is also a strange decision. Hotel details mention 2 restaurants - there is only 1 and a snack bar which serves gyros, chips, hot dogs etc.

My family and I recently had the pleasure of staying at Althea Village for a two-week vacation, and it was undoubtedly a truly memorable experience. This charming hotel ticked all the right boxes, and here's why: Comfortable and Spacious Rooms: Our hotel room at Althea Village was not only nice but also quite spacious. This provided ample room for us to move around, even with kids in tow. The well-appointed room was tastefully decorated and impressively clean. Exceptional Staff: The staff at Althea Village were simply lovely. From the moment we checked in, they went out of their way to make us feel welcome and at home. Their warm and friendly demeanor made our stay even more enjoyable. Culinary Delights: The food at the hotel's restaurant was a culinary delight. We were pleasantly surprised by the variety of dishes available, catering to a wide range of tastes. The quality of the food was excellent, and we looked forward to every meal. Homely Atmosphere: Althea Village exuded a homely feeling that made our stay truly special. It felt like we were staying with friends rather than in a hotel. The welcoming ambiance added a personal touch to our two-week vacation, and everything was immaculately clean. Kids-Friendly Amenities: For families with children, this hotel is a haven. They offered a range of activities and amenities tailored to keep kids entertained and engaged. Our children had a blast, and it allowed my spouse and me to enjoy some quality downtime. Attentive Staff with a Heart for Kids: Not only did Althea Village provide kids' activities, but the staff were also exceptional with our children. They interacted with them, ensured their safety, and genuinely cared for their well-being. This made our two-week stay as parents even more relaxing.

All was Great!

Food was very delicious. Stuff was very helpful. We had some questions and all the time they were super helpful and polite.

A bit far from the see, we rent a car. Obviously it’s reachable by walking but it may be tiring during a day when it’s hot. Especially with a child.

Everything about this hotel was excellent, especially the quality and variety of the buffet. Rooms were comfortable and cleaned every day. All inclusive was perfect for adults and children. Spa treatments were excellent. Nice touch to have access to a spa!