The staff were the most helpful and friendly staff I have ever come across in a hotel. From the moment we arrived they were kind, polite and incredibly helpful. The pool area was great for us, it's small but it was never too busy while we were there. The breakfast was a good selection and plenty of seating in the restaurant. We ordered bar snack sandwiches one night and they were huge and delicious too. The free hotel shuttle was an added bonus. Great for airport stay and actually very easily connected to downtown by metro.

Personal preference - Would prefer walls on the bathroom/shower rather than frosted glass panels into the bedroom.

This is a modern hotel with large, comfortable, clean rooms. The room had a small fridge; there was no coffee maker in the room. It was an easy 15 minute walk from the airport to the hotel, but they offer a free airport shuttle that runs every 30 minutes. All staff were friendly and helpful. Vanessa was kind enough to check me in a little early - much appreciated. She explained dinner options and how to reach downtown via the metro. I'm sorry I have forgotten the name of the gentleman (it started with 'M') who was at the front desk and drove the shuttle. He was friendly, helpful, efficient. Servers at the restaurant were also very helpful The Verdes Metro stop is an easy 5 minute walk away, from which the metro can be taken to get downtown in about 30 minutes. There are only a few restaurants within walking distance, but I ate at a gem (Tomar de Sal) that was about a 10 minute walk away.

A modern clean hotel that is five minutes drive/shuttle away from the airport. The staff are excellent and extremely helpful. We arrived at the airport at 22:30 and they sent the shuttle bus within five minutes of calling them. Even though it was late on a Sunday night, the hotel still offered a complete bar food menu. The staff even organised the shuttle to take us to the car rental company the following day.

Staff at breakfast had incorrect information stating that we had only paid for three breakfasts instead of four. The issue was resolved quickly however.

the property was beautiful and clean and smelt lovely, rooms and facilities were great and all the staff were extremely friendly and helpful. The shuttle service and early breakfast times were also a huge bonus. The room spacious and had a lively walk in shower and large TV, our rooms were cleaned very nice every day.

The only negatives we had was that the food really wasn’t great, the breakfast was very limited and was mostly sweet picky items, the pastries were overcooked both mornings and were hard where they had been left out. The dinner menu was very small and the English options were basic only 3 options and the food was drenched in oil. would have also liked tea and coffee making facilities in the room.

The location and free secure parking. Wonderful fresh hot and cold buffet options for breakfast. Staff was accommodating and welcoming. Clean room and very comfortable bed and pillows. Great service from Raquel and the gentleman who checked us in at 1am.

For a 4*hotel, there weren't any slippers in the room. Also, a kettle in room would have been nice. The free bottle of water was open and not sealed, so we did not drink it as we didn't know where the water came from or if other guests had had the same bottle. Nice bottle, though, which could be purchased for €15.

A little oasis just a small distance from the airport. The hotel and room was impeccably clean. Lovely, large shower with good water pressure. I made use of the pool, which was small, but totally adequate. Building work is taking place over the road, but it didn’t particularly affect my stay. I didn’t eat at the hotel, but the bar was well stocked. Staff were fantastic and super friendly. Would absolutely stay again.

Noisy guests above, in the middle of the night - not the hotel’s fault.

The room was clean and comfortable Staff were very friendly and helpful There was food available in the hotel at all hours. Hotel is located in a nice neighborhood, close enough to walk to restaurants and cafes

Room was a bit too warm Strange bathroom arrangement with a glass wall between shower and sleeping area. If you turned on the bathroom light, it lit up the bedroom - not a great idea!

The friendliness of the staff, the comfortable bed and spacious room... Food is basic but to a good standard and the breakfast buffet was much appreciated before my flight. Also the free shuttle bus to and from the airport before and after my flights was so easy to use. The hotel is within easy walking distance of the metro station, making travel into Porto town very easy. (There is also an excellent Steak Restuarant within walking distance from the hotel)

Nothing to report

I thought the hotel was new as it was so clean and modern. Our dinner was wonderful on arrival. The room was amazing with a large screen tv, twin beds as requested and super modern bathroom with spacious shower. The staff were extremely helpful and courteous, We were offered a shuttle to the airport at 4.00am and the driver was beautiful and very friendly even at that time in the morning.

There was nothing I didn't like.

Super friendly and engaged staff all of whom were able to communicate well in English. The interior design of the room was not so much my taste but it was spacious, comfortable and well-equipped. Breakfast was very good value for money. A few vegan choices would be a great add-on. I particularly enjoyed the rooftop terrace and pool - the view is not the greatest (it's an airport hotel after all) but still it's a cool place to hang out. Bar and restaurant were nice as well. The place is convenient to reach from Porto Airport. I didn't use it but there's a free shuttle from and to the airport.