The location was great. Room was quiet. Beds were comfy. Gym was .... ok ..... could have used more equipment (there was space). It was too cold for the pool so I can't comment on that. Staff was super nice and helpful Liked that they had water available across the hotel. Area was super safe (in case anyone is worried about this). And honestly the city overall was much nicer and safer than I thought given its reputation.

So we didn't have breakfast included, and we just tried the coffee and croissants. They weren't bad but you could find better in coffee places nearby. We also ate at the restaurant just near the hotel. Food was ok . And the Caesar salad was actually really good. But Marseille has such amazing restaurants that by comparison it wasn't great (although maybe we just didn't get the best things). These are not REAL complaints. Just looking for stuff to add here :). And yeah the overall experience was excellent. And the above were just good.

Overall probably the best value to quality ratio I experienced in the South of France. May not have the boutique feel of some hotels but you know what you are getting, clean, reliable and professional. Tiffany on the front desk was really excellent and welcoming with loads of tips and suggestions on where to eat/stay - many hotels/front desk in the South of France can be indifferent but it makes a big difference. Another of her colleagues whose name escapes me was also very helpful. Early check-in was nice and appreciated too. Certainly cheaper places but I found this much better than the Golden Tulip which we stayed in the night before and definitely worth the extra money. Pro tip - skip breakfast which is a bit pricey and visit Biba for an amazing brunch or Paninoteca for an amazing deli focaccia sandwich.

There were some marks on the wall in our room. Either needs painting or a thorough scrub. Small item but I think at a Radisson price point this shouldn't be the case. Otherwise the room, bed and pool-side view was great.

Stunning reception area, really nice rooms. The pool was very nice and ideal for a dip to cool down. I appreciated being able to use the pool after check out and being able to use the gym to shower and get ready for the airport. Very good location on the harbour and a short walk to most things.

The double bed was just two singles pushed together- no mattress topper to cover the split, they weren't connected to stop them separating when I went down the middle through the night. Only one type of pillow in the room and they were just to soft and flimsy. No fridge in the food for water, milk ect. As a brit, I'd expect tea and milk to be provided in the room and not just coffee. The bar downstairs? Now I don't grudge spending money on nice drinks in nice places while on holiday but to try and charge €9 for a tea is ridiculous!

The location is really great , the facilities are wonderful and the vie on to Vieux port for breakfast . Reception staff was really friendly and helpful and the garage for the car was really just next door so super practical by car just no vallet service

No vallet service and the breakfast staff were not super friendly … they were many just running around the room but not very personal and no friendly smile

Well-located hotel in the old port, close to restaurants and shops. The decor was modern and comfy. The room was large with a nice view of the Citadel. The room was very clean and comfy. Bathroom was fine - we had a shower - big fluffy towels. The pool area was lovely after walking around town. The decking area could do with a refurb but it was fine. Lots of beach towels but the bar area was closed as it was off-season. The breakfast buffet was decent. Nothing spectacular but good.

Nothing to dislike. Nothing particularly memorable but functional luxury.

From the check in to the end of our trip, the Radisson Blu staff were, friendly, courteous and so kind! I have a mobility disability which gives me a hunch back and few walking steps. The staff helped with transportation, restaurant choices and instructions on things to see and do that I could accomplish with my wonderful wife’s help. This is a 5 Star hotel for us. The Quai 7 restaurant offers a great breakfast and a Bloody Mary, when required. No regrets!

It’s a really lovely hotel, smells wonderful! and most of the staff are wonderful, just one or two a little aloof at breakfast. The pool is great, the breakfast is brilliant, and has something for everyone, all diets. Would be a ten but for the lifts frequently being out of service and having to walk up 3 flights to the pool on our last day, as well as a weird lack of toilet paper in the room. They didn’t leave a spare roll ever, and we nearly ran out by this morning with a family of three staying in one room.

Location,modern,very clean

The restaurant was not accomadating to my dietary request,I only wanted grilled chicken and salad,the chicken could have been taken from the chicken/ couscous dish but I was made to take the whole dish which was a disgraceful waste of food particularly in the present climate where food waste is a huge issue,I would have been extremely unwell if I ate the remaining part of the dish. As a result we did not eat anything else at the hotel for the rest of our stay.

Location of the hotel, breakfast and restaurant was perfect. For us, due to my wife's disease, the gluten free choices in breakfast buffet and restaurant worth mentioning. We have no problem in communication in English with the receptionists, they speak very well English. One of the receptionist lady (whom I am so sorry not to take her name) was very helpful in understanding our areas of interest and advising accordingly some places in Marseille. The size of the room was very sufficient (even more than our expectations) with a large bathroom and very efficiently working shower (except the shower gel, shampoo and hair conditioner trio set which was not working properly and it must be rethought to use a bar soap in a city which is famous with their soaps).

Cleanness of general areas (especially carpets, even in the room, dust on top of the lighting elements etc) can be improved. Some small renovation may be needed for some furniture in the room such as the table and the loose table lamp hats. The rest of the receptionists (other than the lady that I mentioned above) were not very knowledgeable neither places to go nor their ways of transportation. We had some difficult times to tell our room number to most of the waiters when entering the breakfast room (like some other visitors).

Our stay was interrupted by my wife’s front teeth crowns falling off. One day before a cruise on a Friday! Panic mode! The ladies at the front desk were amazing. They were able to set up online with a local French dental network so that we could find who had an opening and thank goodness, as a result, we were able to find the last opening in town. We took an Uber and got her teeth fixed within a few hours. How’s that for service?! Oh and the hotel was great too! Awesome breakfast 🍳