A bit outdated but still a very nice hotel, close to the old quarter, a bit too expensive in my opinion , probably due to the upcoming national holiday. Okay pool, 3 sunbeds.

The price (as mentioned probably due to the national holiday). We booked it for its rooftop bar, but when we arrived they told us we had to pay extra for acces during the fireworks show, this should be mentioned in booking.com In a hostel we would have had the same level of comfort in our bedroom for a lower price, but no pool and then we could book a rooftop elsewhere.

The hotel is beautiful, location in old town is excellent. The staff are amazing.

The hotel is beautiful but the room I had twin executive is just impractical. Unable to open suitcases as it’s too small. Twin beds are so close together it’s like sleeping in the same bed. Which is awkward for those sharing. Additional table and chair are unnecessary and cause even less floor space. Also walk into the chair trying to get into the bathroom door. Lighting is not sufficient of night really hard to see properly including in room and in bathroom. Bathroom door did not properly close again awkward for 2 travellers sharing.

The staff was very kind, perfect location, good style, comfy bed!

This boutique hotel in the Old Quarter of Hanoi is beautifully appointed in old world glamour with modern convenience. Perfectly located on Hang Gai Street, all the action is at your doorstep. The service was exceptional with attention to detail especially evident. The staff made us feel very special and was always there to help. The buffet breakfast is top notch. Also they have a huge beautiful Christmas tree outside. We really enjoyed our stay here!

As the buildings in the old quarter are small, the rooms and bathroom is on the compact side, however have been designed to make most of the space and still made comfortable. There was no view from our windows on the 3rd floor.

Good location, great staff. Good sized room with a great bathroom. I noted in my booking that we are celebrating our wedding anniversary and they gave us a little strawberry cake 😍 We booked massages in the hotel spa and the service was great. Lastly, we had an early flight on our last day and the reception informed us they can prepare a breakfast box for us.

We used the teaspoon in the room to ate the lovely free cake the hotel gave us. The next day after cleaning - everything looked ok (the bed was made, the cups which we used for tea looked cleaned, towels replaced, new water bottles etc) EXCEPT the dirty spoon was still there, along with the clean cups. Hopefully it was just an oversight but somehow made me doubt how much cleaning was actually being done (not just tidying up). Still had a wonderful stay. Just doing my part in washing the cups and teaspoons (again) prior to using them.

I had an absolutely wonderful stay at this hotel. From the moment I arrived, the service was outstanding. Every single member of the staff was incredibly kind and helpful – from the reception team to the porters, the spa staff, and the restaurant team – everyone went above and beyond to make my stay perfect. The room was spotless, beautifully arranged, and very comfortable. The bed was super cozy, the bathroom was perfectly clean and well-equipped, and everything was kept in perfect order throughout my stay. I truly felt very well taken care of here, and I’m very grateful for the warm hospitality. I would definitely recommend this hotel to anyone visiting Hanoi – it was simply excellent in every way.

Our stay at the hotel was an absolute pleasure! The location is perfect and has an awesome coffee shop right next door. Buffet breakfast was good, and the hotel itself was just lovely. The staff were amazing and you couldn't fault their service. Special shout out to Mia, we truly appreciated the exceptional service you gave to us when we needed your help. You're an asset to the business. We will be highly recommending this hotel to our friends in OZ.

Nothing

I really can't compliment the staff enough of Le Chanvre - nothing was too much, and they were always sweet and courteous no matter what!! The location is PERFECT, the hotel acting as a little island of tranquility in amongst the hub bub ^^

Very minor concerns but the pool is quite small, so bear that in mind ^^ (lovely as it was!) Similarly, rooms at the front of the hotel can sometimes end up a bit noisy as it's such a bustling part of town, so if you're bothered by city noises try to request a room at the back! (My mom found it too much and the staff swiftly moved us with no worries ^^ wonderful people!)

Customer service is definitely one of the best hotels I’ve stayed. Special thanks to Mia and Helena, Mia helped me to get a fun cooking class booked, recommended lots of places to visit, also helped me on booking my Vexere bus; and Helena helped on passing me bandage while my new shoes are scratching me. The breakfast is so great that I wake up every day early to try the well cooked omelette. Each day the chef brings new kind of traditional Vietnamese food on the counter for choose! The location is so great that everything is very close.

I wish if the room can have more lights would be great.

Loved this hotel! The location was excellent, the boutique design charming, the rooftop pool a stunner and the beds super-comfortable. But the two standouts were the breakfast and the staff. We'll miss them both! Mia and her team went out of their way to make us feel at home and looked after. By the time we left, we felt among friends thanks to their genuine warmth, interest and care. If I was a hotel manager I'd pay Mia top dollar - anything to keep her, she's a gem.

One of our rooms was a little on the small side with a not-great view, but hey, it's the old town, you can't change the geography - and it wasn't a big deal as we were out most of the time. My sister's room was bigger with better views, so there are options - maybe ask when you book if size / views are important to you.