It's not often possible to say a stay was faultless but in this instance it was. The Turm exceeded expectations particularly for the price per room; rooms were very clean, with comfortable beds and great facilities including a mini fridge; the shower was clean and hot and the bathroom was spotless. Staff on arrival and throughout the stay were friendly and helpful. Parking on site was very useful. The location is easy to find and close to plenty of restaurants and pubs and an easy walk to the centre. Would recommend the Turm without hesitation.

Nothing; everything was excellent

The location was fantastic. We were able to walk everywhere, nice cafes, restaurants and wine bars just around the corner. We felt safe and it was quite clean, it was great. The rooms were clean, very quiet, and are a good size, everything was prepared with love and attention to detail. Staff was very friendly and accommodating. Parking was easy and right in front of the back door. Turm Hotel exceeded my expectations.

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Nice 4 Star hotel 15min walking distance from Zeil. The staff where all very nice and helpful. The room was good; double bed with spectate mattresses. Bathroom with toilet/ shower, small vanity kit. The room is of good size and you can move freely and there a place for your luggage. The also has a small balcony. My room didn’t have a water kettle, but when I asked the staff, they gave me a kettle with tea and coffee for free. The hotels lactation is good; nice safe neighborhood close to down town and shopping area, Zeil is in walking g distance. The area has restaurant and bars. Over all a great place to stay.

Reception closes at 11 pm and they give you a code for the Main Door and you have to keep the bulky room key with you. The hotels street can sometime be a bit noisy. The carpet design in the room needs getting used too.

From the start they were very accommodating. We asked for a specific room from the hotel pictures, which they kindly prepared. The room was great, the AC worked exceptionally well, everything was clean. The staff were all helpful and very nice, even when our toddler was being loud at breakfast. They even prepared fresh pancakes and eggs for him. The location of the hotel is also amazing, since you are 10 minutes away from the center of Frankfurt, but also right next to a U-Bahn Station, which connects you to the whole city, so there is no need of driving. All in all, we were impressed with the service and the hotel. We would 100% stay there again on our next visit to Frankfurt.

Pros. Very clean and cozy room. Comfortable beds. Very kind and friendly staff. Romantic compliment in the room - tea candle! We love it! Location was perfect mach for our needs. City Center was right next to the hotel. Cons. Parking is small and you have to be lucky to find empty spot. It's arround 15-ish spots for 50 rooms... Nearest closed car park - €20 for night. You need green sticker for your car to enter the Frankfurt Low Emission Zone.

Rooms are very specious, very comfortable beds. Very accommodating with late check out with a small charge. Employees at the reception are very friendly and willing to help. They were so kind to accept storing our luggages for days back to back without any hesitation unlike other hotel when I checked around won’t except more then 24hours. They have great breakfast buffet.

Nothing

The hotel has been updated and has a modern functional vibe. WiFi is fast. Water pressure in the bathroom is exceptional. The rooms are clean and stocked with all necessary amenities. The carpet is clean, and I mention it only because it has a funky cobblestone pattern. Breakfast was a standard European style buffet with a good variety of delicious food and beverages. We came for the Christmas markets, which were not further than 300M away. U Bahn station is about 500M and S Bahn about 700M. Free parking is available on a first come, first served basis. We rented a car the second day to experience markets in nearby cities.

Although parking is free and there are adequate spots, some guests used two parking stalls for one car. I ended up parking my rental across from the hotel, on the street.

Very good breakfast, lots of choice. Quiet with closed windows, room nice and clean, spacious enough for one person. Parking space behind the hotel is very convenient, except that they are very narrow. Only disappointing thing is the very slow wifi, this needs improvement. Would recommend however and would book again if I need a stay. Also many restaurants nearby, restaurant 'der fette Bulle' was very good imo.

WifFi needs an upgrade, really too slow. Nothing else.

Location was ideal for my purposes (an appointment nearby), and generally I understand this establishment is very close to the heart of the city. Nice neighbourhood. Free parking on the premises, very convenient! All the staff were exceptionally friendly and helpful. Spacious, comfortable room. Good breakfast. Very happy with my stay overall :)

The area is a little noisy which normally would have been mitigated by good soundproof windows - if not for the heat and no AC: had to leave my window open at night. Still no big deal, though. Slept fine :)

The breakfast was delicious ! And the rooms were spacious . And lots of ethnic restaurants in the area

The room needed more light . They ordered us a taxi telling us that the ride would be around 40 euros . And that they take credit cards. The driver charged us 58 euros for a 20 minute ride . And he did not take credit card.