Nice location next to Zeil shopping street with lots of stores and cafes. Just 3 subway/train stops to Frankfurt Hbf. Clean room equipped with a fridge and an electric kettle.

The elevator does not go to the top floor, so if you get a room on the 9th floor, you have to take the elevator to floor 8 and then walk up two flights of stairs with your luggage. The hotel wi-fi is quirky: each one of my 3 gadgets (an iphone, a Samsung, and an iPAD) identified the server as insecure and refused to connect, so that I had to use additional settings to persuade them to trust it, and had to reconnect every day or even twice a day.

The value was good for what is offered. The location was convenient and walkable pretty much anywhere. The room was comfortable.

The housekeeping might need some attention to getting trained. The coffee cups were left in the used condition from not sure how many guests because it was filthy. I am not picky about this stuff because life happens but this maybe borderline unacceptable? Also not a big deal but again housekeeping should be notified when the guest is checking out so they don’t try to access the room while guest is clearly still in there.

Location is great, near the Konstablerwache S/U Station and near many shops and restaurants. The room was mostly as expected, though the bathroom was a bit small and awkward, it felt like you were stuffed in a corner to use the toilet. There was no AC, as expected, and the open window plus the fan provided allowed us to sleep comfortably, though we were there in a relatively cool spell of the summer (Temps did not exceed 25C outside). I expect it could get unpleasantly hot in the room. Most of the front desk staff were pleasant. Good pillows, comfortable bed, good water pressure in the shower. Overall a decent room for the cost, and the location is excellent.

There was no hot water the first ~24h of our stay. When we reported this to the front desk, the clerk was rude and dismissive. The water was fixed promptly, but the handling of the situation was less than stellar. He was also rude when we asked to have a new key made, as one of ours did not work. It is also very hot in the summer in Frankfurt to not have AC. While I am aware that AC is not very common in Germany, I still feel it worth noting that if you are traveling to Frankfurt in the summer, you may want to pick a hotel with AC.

Great location, fantastic breakfast, very clean, comfortable little room with fridge and kettle- hooray!

I always choose a hotel by various criteria, one being it must have an elevator to upper rooms. This place had a lift but only to the level below mine! I asked for another room but they couldn't/ wouldn't change. Hence they lost 1 point on my score.

Breakfast was lovely, large variety to choose from. Room & Hotel was clean. Business room on the front was a good size. Blockout blinds were great to block street lights.

There is no information on the room on how to use an oil heater. Only found that there was a block out blind from previous reviews as the switch is hidden behind the curtain. Pillows are wrapped up duvet in a pillow case not comfortable. Bed is very firm. Staff not very friendly would only say good morning or hello if you said it first.

Location was excellent for nightlife. Room was very clean and beds were comfortable.

Great location, nicely presented small hotel in central area of Frankfurt within 2 minute walk to underground rail station. Plenty of shops, pubs and restaurants within a very short walk of the front door. Rooms were clean and well equipped. Comfortable beds and adequate en-suite. Excellent breakfast buffet with good choice of hot or cold items on offer. Overall very acceptable

As there was a big trade fair on in the city the prices had jumped hugely, I know its now standard practice worldwide for hotels to do this but it smacks of sharp practice and I would say most hotels do this. Other than breakfast the hotel doesn't do meals, nor is there a bar so you have to leave the hotel in the evening for meals or entertainment but as the bars and restaurants are so close its not a real problem.

Comfortable, cozy hotel in the very center. The room has everything you need for a comfortable trip. It is nice that there are tea/coffee making facilities and a refrigerator. We lived on the 3rd floor in a double room, it was quiet, despite the fact that the windows faced the street. Friends had a triple room, the windows faced the yard and there was not a good view, on some old wall. Very convenient location of the hotel. 15 minutes walk to the historical center. (or 2 tram stops away), 5 minutes to S-bahn, U and tram stops. Comfortable beds, very clean. Friendly staff. You can leave things at the reception.

The door in the shower did not close completely, but these are really small things.

The location is perfect. Right in the city center. Buying stuff and ferrying it to the hotel and back was so easy for me due to the accessibility. There is a Doner Kebab restaurant right opposite that served very good and affordable food. There are many other restaurants around there.

I will confirm if there's anything when I am back. I really liked that the mattress was comfortable. I got the city view room, which I really liked. I will be back.

Staff are lovely, location quite close to Zeil and transport(350meters close). We stayed for the Christmas markets and all markets were under ten minutes (slow pace walking). Pub, food venues and shop under 50meters away. It was a safe location. Beds were soft we upgraded to the comfort double which was warm but not too hot. Shower was great didn't leak. (room 64).cleaner came back to clean our room after 1pm. The next day she checked to be sure we really didn't need the room cleaned (we hadn't put up a do not disturb so we confused her) I thought that was amazing as we have been in 4*5* hotels that the cleaners would never have done this. The cleaners were friendly and helpful. The room was spotless. Check in and out was easy and quick. Luggage storage from 10am was great.

The pillows for me weren't great but my husband liked them. I found them too big and unsupportive. No mirror in the natural light of the room (though there is plenty of mirrors in the room) just none near the window. TV had no English channels. Old Tvs so can't hook devices to it. You can bring a hdmi to phone converter wire to fix that though.