Breakfast was delicious, every day, a lot of choices all assisted by very friendly staff, thank you. We had an early start on our last morning and only had time for a quick cup of coffee but the staff happily gave us bags to pack up a couple of rolls and a danish for our journey excellent. Location was great everything is walkable. Our room was of a good size and equipped with both a kettle and nespresso machine. Don't forget to pack your favourite tea bags. Bathroom had a selection of toiletries along with both dressing gowns and slippers. Had a chat with Marta who made suggestions to visit and places to eat. Excellent info we would have definitely missed the Chinese Gardens if she had not advised us. Thank you.

Not sure if there are any quite rooms but it was very noisy at night, with both traffic and pedestrians.

Having never been to Germany/Frankfurt before, we chose the Avani based on a very decent price for 2 rooms and 2 nights. 5-10 min walk into the main shopping area with the MyZeil Mall, Primark close by. The Frankfurt zoo was only 12 mins away on foot so very central for our planned visit. The rooms were VERY nice and the bathroom was extremely spacious and comfortable. Bath robes on hand was a nice touch. We had an issue with our card/key but the staff sorted out very quickly and easily. Off site, but very close parking nearby was useful too, especially after long periods of driving/travelling. A very clean, but not clinical place to stay. Would definitely choose this venue again should the opportunity allow.

Wasn't a major issue, but we didn't really feel the A/C worked much for us and the window was a bit too big to leave open to let some air in too - could have done with a smaller window just to allow some air in. That's about the only faults.

The location is close to all main attractions, including 25-minute walk to famous museums, etc. One lady staff, with an angel smile, greeted us at the lobby to answer all the questions we had. Breakfast is gorgeous, with plenty of choices. Sauna room is super-hot, 85°C if you can bear w it.

One male staff in the restaurant seems not to like serving people. When I asked him where the hot water was, he replied that I have been to the tea station to get hot water twice and still didn't know the place. I told him that he must have mistaken me with someone. The restaurant was very crowded one morning with guests looking for tables without assistance. The light in my room was not working properly, and it's not been fixed until we checked out (3Ns) even though we brought it up on the first day. After all, I think it's overrated as a 4-star hotel. Perhaps 3 at most.

the location of the hotel was great, very near to the shopping district. there were nearby mini mart which is great for purchasing some form of essentials, this is important for Sundays when majority of the shops are closed. the room we stayed was exceptionally roomy, which gave us ample space to unload our suitcase. breakfast was okay but again, when majority of the shops are closed on Sunday, a hotel breakfast will come in handy.

more variety for breakfast will be appreciated. for example english/american breakfast selections.

We booked a suite for our stay as a family of four (2 adults and 2 teenagers) and had a wonderful experience. The room was spacious, and all essential toiletries were thoughtfully provided. The sauna available for hotel guests was a highlight for us, and we thoroughly enjoyed it. The bed is very comfortable too. A delightful touch was the seasonal welcome corner in the lobby, offering festive drinks, gummies, and Christmas cookies—it added a warm and festive vibe to our stay. Check-in and check-out were seamless and efficient. The hotel staff were polite, attentive, and patiently addressed all our questions. Overall, it was a fantastic stay, and we’d highly recommend this hotel!

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Really great value for money! Fantastic location to explore Frankfurt and also to go on a run to the river in the morning. Especially appreciated the sauna as well! Room was very quiet (out to the backyard), clean and comfortable. Staff was super friendly and accomodation as well, was sending someone to switch off the little refrigerator when I realised it was making a noise.

Really nothing to complain about, especially for the price. Only the first night we stayed the room had hot air coming through the air con which we weren’t able to switch off, but when we came back again to stay problem was solved. And we were able to open the windows anyway so it wasn’t too bad.

This is a fantastic hotel. My room was big and comfortable, with coffee, tea, water, bathrobe, slippers provided, I had pleasant stay. All the staff is very kind; I only know the name of one person at the reception, Helen, super helpful, but everyone from the room service staff to the restaurant and breakfast staff were incredibly kind. Breakfast is super: lots of variety of sour and sweet food; you can even get fresh omelette done on spot. I ate a couple of times at the hotel restaurant, the food was very good. Location is also great, with bus and metro stops very close, and an amazing choice of restaurants just around the corner. I'd gladly use this hotel again.

Nothing! Everything was great!

Great check-in, Warm People, Very Professional, Smiling, Straight to the point, Quick. Room is clean, you got coffee and tea and water everyday which is a blessing. Slippers x 2 available. I asked for a quite room on high floor with inside view and I got it. Loads of restaurants and fancy places around. Taxis always at the door daily, which is perfect for work appointments. Walking distance from S Bahn. Convenient Self Service Market available at lobby 24hours.

I would only say that corridors at floors deserve a higher standard carpet quality or even a wooden floor instead of a red old thing.

The receptionist was super nice and welcoming. Location was great, a walking distance to public transport and supermarkets. Breakfast buffet was amazing

They had an issue the night we arrived with their systems so it said some rooms were not checked in while the actually were, so twice we got keys to occupied rooms. They offered us vouchers to the bar but we said we wouldn’t use them so offered to take something from their mini supermarket (mostly snacks and drinks) - I would expect some nicer offer as really it was not a pleasant experience (especially since it happened at 11pm). But the receptionist was super nice

I booked this hotel by asking my friends who visited last year, and I feel glad that I asked. The location is fatastic, only 3-4 mins to S-bahn/U-bahn station-Konstablerwache. Some restaurants like Thai or Kebab just 1-2mins by walking, and also supermarket, Macdonald's, and starbucks. It's very near Zeil, and so you could do shopping without carrying heavy shopping bags for long time. The hotel vibe is very young and fashion, moreover they provide free cold drinks, fruits and gummies in lobby, and also suprisely provide water bowl for pets(very pet-friendly). Specially thanks to provide paid early check-in, it's very helpful to whom just finished long flight. Although I didn't take the breakfast and go grab a drink at Bar, I still think they would provide good service. You could apply for some amenities like extra chargers or anything more than you thought! They clean my room every day and provide a bottle of free water, coffe caspules and various tea. I would definitely come visit again if I got chance to visit Frankfurt again. I love this hotel!

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