We had a fantastic time in Chamonix, this hotel was in a brilliant location allowing us to easily walk to the hotel from the coach or train as well as access the village centre during the day or in the evening. The staff were extremely helpful, allowing us to drop off our large luggage prior to check in as well as providing any information we needed. The room was more than enough space for us, despite a building view, we could still see Mont Blanc and the surrounding views. The room was clean, provided a kettle, coffee and tea facilities and it also had a safe and TV. There was the option to use the spa as a part of our room, unfortunately we didn't have time for this but this was a lovely extra. Our room came with a sofa space which was really helpful to have as well as an additional blanket for the cold nights. We thoroughly enjoyed our stay here and will be returning on our next trip to Chamonix!

Great location Modern design Amazing view Clean Friendly staff Cozy balcony Good breakfast Spa (but didn’t have time to visit) Souvenir shop Complimentary drinking bottles made of glass

No parking space was available, as I understood it’s a common thing in Chamonix but it would be amazing to have an option of booking it in advance even if it requires the additional payment On the checkout staff assisted us with a luggage, lots of thanks to them one more time. But on the checkin we had to take all the heavy luggage out of the car ourselves (and we couldn’t park the car and go one by one for example), then to put it to the trolley ourselves and etc. Again, we would be ready to pay for the luggage service if it was offered rather then carry super heavy things during the vacation

Excellent location. Walking distance to shopping strip, restaurants, central bus station yet quiet.

It was brutally hot this summer. I wished there is air condition in the hotel. Unfortunately, I guess like most (if not all) hotels in the region air conditioning is a rare commodity.

Great Location and Amazing Staff “Location couldn’t be better – right in the heart of everything. The staff were friendly and helpful

Our stay at this hotel was good except for several reasons. There were flies in the room, which made it uncomfortable. The elevator was extremely small, making it difficult to fit our luggage trolley. On top of that, the parking fee was ridiculously expensive – something that should be offered for free or at a lower rate considering the overall cost. To make matters worse, they have a late check-in time of 4 PM and an early check-out time of 11 AM, which doesn’t make any sense and leaves little time to enjoy the room.

Very knowledgeable and friendly staff. Room matched the pictures and was nice. Excellent breakfast. The spa was great.

Figuring out the bus service was difficult. It was also not clear what the benefits of the ultimate mont blanc lift pass over and above the lcoal only lift pass was (the answer is access to other ski areas which aren't connected at all and so need a car, bus or taxi to get to). These are both criticism of the resort and not the hotel's fault!

Spacious room. Good location. Breakfast is wonderful and lobby has nice game room and snacks.

We have to book time for the pool but it seems like they're not very strict with it because there were 10 other guests there in the pool and no staff taking care of it. So I don't understand why booking the time at all if it's going to be that crowdy.

The staff is incredibly forthcoming and your wishes are fulfilled immediately. Communication via the app and in the hotel was the fastest we have ever seen. The food is nice and the buffet over new year's was exciting. The bar with its fireplace is super cozy.

The ski lift is very close to the hotel but the hill up to it is steep. Chamonix can get really crowded so ski buses are best taken from the main station.

The location was great and central to bus stops/central town. Spa was really nice.

There was a lack of hanging space in the room for wet clothes from skiing and for a couple with a suitcase each it was tight. When we entered the hotel , the spaciousness of the reception in the pictures was not reflective of the actual space for relaxing. Lots of good things but pushed into a tights space.

The room was very comfortable and had great views of the mountains. Spa area had a variety of spaces to use. The restaurant and breakfast were both very nice and had a large selection of high quality food. Bar area was also nice with good selection of drinks and snacks. Onsite ski shop was very good, and we had a short walk to the shuttle bus stop that takes visitors to all the ski areas, including Brevent.

The spa was a bit small for the amount of people using it over Christmas and was a bit crowded when we were there. Water in the hot tub and pool needed to be warmer given it was cold outside at the time.

Great location and the two guys we dealt with at reception were super nice and friendly! They let us leave our bag cover there for a week with no charge. The room and toiletries were great and the balcony was so relaxing. Fantastic location for the town, near the supermarket and main street, bus station and restaurants- great start to the TMB!

The woman I dealt with at reception when I came to collect my bag cover seemed very stressed when she couldn't find it and was quite rude - she checked the file and then quickly located it