The staff were really helpful and the place was lovely and comfortable

The front door- we have to ring a telephone number and it does not always unlock, needing several tries, which is a little worrying late at night! I would like to come back but would prefer to have a code for entry, or a key.

Very nice apartment with modern facilities and very clean. We didn't have interaction with the staff because we didn't need to. The location is also perfect, with a short walk to the city center. Clear check in instructions are provided, which made it very easy to check in. We also did not experience any noises, even though it's next to a busy road and a train track. Thank you!

Only a couple of minor things; there was a slight buzzing sound from the air conditioning, there was no tray for the oven. And would be great if more coffee was provided for the machine. Otherwise perfect!

The shower was clean and large; the window had a wonderful room darkening shade.

The facility is in an unmarked condo building. I had to stop into a corner bar to obtain directions. Upon entering the facility, there are 9 steps up before reaching the small elevator. This is important to know when you have multiple, heavy bags from extended travel. The check-in office is one one floor and the condo itself was on another floor of the facility. They give out a check in code, not an actual key. It is close to the train station but a 25 min walk to the center of town.

The whole experience was seamless. We had direct communication via WhatsApp, and once I was near the hotel, I messaged the receptionist to ask if I could check in. I had pre-booked early check-in, and the room was ready upon arrival, which was a huge relief as I was attending the Cosmoprof exhibition that day. I read that some people found the check-in process a bit tricky, but I didn’t find it difficult at all. You simply call the number provided, the main entrance opens, then you use the access codes you’ve been sent – and voilà, you’re in! It was all pretty straightforward, at least in my experience. The receptionist had also kindly left an envelope in our room with a package prepared specifically for the exhibition. They had arranged a shuttle bus service to and from the venue, which was incredibly convenient. The room itself was very spacious, spotless, and extremely comfortable. The exhibition package included some lovely in-room treats plus breakfast, and I couldn’t be more grateful for the warm hospitality we received. The staff were exceptionally polite and helpful – well done!

Nothing to complain about.

Everything was perfect, large room, cute (exactly like on the photos), very clean and comfortable, kitchen perfectly equipped, attention was made to each detail (closets, hangers, table paper, fresh bottles of water waiting for us in the fridge). The welcome was perfect, on time, easy to find the place, and I really appreciated to get a full list and extra details about the supermarkets and the restaurants nearby just few seconds after we arrived. How easy!

The only thing which is missing is a nice view but it's not very important because we were most of the time outside, visiting :-)

Everything!!! The apartment was rationally set and of great size. The bed was absolutely comfortable, and the bathroom as well. The entire apartment has windows and so it was bright. There were two TV sets both functioning (which I have found by direct experience is not a given travelling through a variety of accommodations all over the world and especially in Italy). The water pressure everywhere was wonderful. Kitchen perfectly equipped. A special mention to the governess: the entire apartment was sparkling CLEAN! You could see your own reflection on the floors. Location extremely convenient. In conclusion, one of the best stays I have been in.

Nothing. I loved everything.

The staff provided constant information and kept in touch. All instructions were clear before the stay and there was no problem with our check-in and check-out. The location is about 20 minutes walk from the city center. you can walk to all central places we also benefited from the parking space. The instructions and support here were also very good

Since it is in an apartment building, you can hear sound from different apartments. it is difficult to avoid this.

Amazing location only a few minutes walk from the bus station. Hosts were extremely helpful and nice, and even let us in the apartment few hours earlier than we announced. Everything was clean and well furnished and we were provided with coffee, tea and cold water. The apartment had everything we could wish for, towels, fridge, coffee machine, microwave etc. We were provided with all the important info via WhatsApp. I sincerely recommend it and plan to visit again!

Clean and comfortable.

They appear as hotel when you want to book them, but after you book them you find out that its not. Also be aware that city taxes are not included in the price.

Great room facilities, amazing shower and the location was very convenient for our needs as it was only an 8min walk from the Bologna Centrale train station. Easy to check in and check out, no issues at all. Recommend to do the check in a few hours before as they will ran some checks on your documents and it can take a few hours depending on their working hours (from 12h-20h). Make sure you are connected to the Internet to receive updates on the booking and guidelines on how to proceed

Nothing at all. Great and efficient experience