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230 reviews

Candlewood Suites-West Springfield, an IHG Hotel

Candlewood Suites-West Springfield, an IHG Hotel

572 Riverdale Street, West Springfield, 01089, Massachusetts, United States

Choose dates to view prices

Free parking

Casino

Indoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Parking On Site

Candlewood Suites-West Springfield, an IHG Hotel

Welcome to Candlewood Suites-West Springfield, a charming 2-star hotel located at 572 Riverdale Street in the heart of West Springfield. With its close proximity to the city center, just 1.1mi away, you'll have easy access to all the shopping, dining, and entertainment that West Springfield has to offer.

This pet-friendly hotel boasts 230 reviews, ensuring that you'll have a comfortable and enjoyable stay. The hotel offers a wide range of amenities to cater to all your needs, including free parking, a 24-hour front desk, and complimentary Wi-Fi. If you're feeling lucky, you can even try your hand at the on-site casino. After a long day of exploring, unwind in the hot tub/jacuzzi or get in a workout at the fitness center. The spacious and modern rooms feature a fully equipped kitchenette, perfect for preparing your own meals.

With a starting price of $79, Candlewood Suites-West Springfield offers affordable luxury in a convenient location. So pack your bags and book a stay at this wonderful hotel for a memorable and enjoyable trip to West Springfield.

Looking for a hotel that welcomes your furry friends? Look no further, because Candlewood Suites-West Springfield is a pet-friendly hotel that allows pets on request! So don't worry about leaving your four-legged companion behind, just let them know in advance and they'll make arrangements for you. Please note that charges may apply.

When it comes to payment options, Candlewood Suites-West Springfield accepts Visa, American Express, Discover, and Mastercard. Unfortunately, cash is not accepted, so make sure to have a valid credit card handy when checking in.

Now let's talk about the cozy and comfortable rooms that this hotel has to offer. The Queen Studio is perfect for couples or solo travelers, accommodating up to 2 adults and 1 child. With a spacious 495 sqft of space, you'll have plenty of room to relax and unwind. And if you're looking for more space, the Suite with Two Double Beds can comfortably accommodate up to 4 adults and 3 children. All rooms are non-smoking, ensuring a fresh and pleasant environment.

So whether you're traveling with your furry friend, or looking for a spacious room for your family, Candlewood Suites-West Springfield has you covered. Book your stay now and enjoy a memorable and enjoyable trip to West Springfield!

Closest airports

Westover Air Reserve Base / Metropolitan Airport

6.8mi

Bradley International Airport

13.1mi

Worcester Regional Airport

39.7mi

Tweed-New Haven Airport

60.6mi

Most popular amenities

Free parking

Casino

Indoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Kitchen

Non-smoking rooms

Kitchenette

Elevator

Picnic area

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

One-Bedroom Queen Suite in Candlewood Suites-West Springfield, an IHG Hotel

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Suite, 1 Bedroom

1 Queen Size Bed

1 Sofa Bed

495 sqft

Kitchen

Private Bathroom

Kitchenette

Bathtub

x8

+

x5

More details

Experience comfort and convenience in our spacious One-Bedroom Suite, featuring a fully-equipped kitchen, private bathroom with a bathtub, and a cozy sitting area. With accommodations for up to 4 adults and 3 children, this suite is perfect for families or groups looking for a home away from home.

Show 8 photos

Suite, Queen Size

1 Queen Size Bed

495 sqft

Kitchen

Microwave

Flat-screen TV

x4

+

x3

More details

Suite Queen Size Bed is 495 square feet and includes a queen-size bed 150-154 width plus desk, cable tv, hairdryer, tea and coffee making facilities , and ironing set.

Queen Suite with Roll-In Shower - Disability Access in Candlewood Suites-West Springfield, an IHG Hotel

Show 5 photos

Suite, Accessible

1 Queen Size Bed

1 Sofa Bed

495 sqft

Kitchen

Private Bathroom

Kitchenette

Bathtub

x8

+

x5

More details

Experience the ultimate comfort in our spacious Queen Suite with Disability Accessible Tub. Enjoy the convenience of a fully-equipped kitchen, private bathroom, and a flat-screen TV, all in a non-smoking room with plenty of space to relax and unwind.

Show 5 photos

Suite, Accessible, 1 Bedroom

1 Queen Size Bed

290 sqft

Kitchen

x8

+

x5

More details

1 Qn 1 Bdrm Suite Mobil Access Roll Shwr is 291 square feet and includes a queen-size bed 150-154 width.

Queen Studio - Disability Access in Candlewood Suites-West Springfield, an IHG Hotel

Show 4 photos

Studio, Accessible

1 Queen Size Bed

495 sqft

Kitchen

Private Bathroom

Kitchenette

Bathtub

x5

+

x3

More details

Experience spacious and comfortable accommodation in our Queen Studio Disability Access room, featuring a luxurious queen-size bed, a private kitchenette and bathroom with a relaxing bathtub. Enjoy modern amenities such as a flat-screen TV, air conditioning and a well-equipped kitchen, ensuring a truly enjoyable stay for up to four adults and three children.

Studio Queen Suite in Candlewood Suites-West Springfield, an IHG Hotel

Show 9 photos

Studio Suite, Queen Size

1 Queen Size Bed

495 sqft

Kitchen

Private Bathroom

Kitchenette

Bathtub

x5

+

x3

More details

Studio Suite is 291 square feet and includes a queen-size bed 150-154 width.

Room Selected at Check-In in Candlewood Suites-West Springfield, an IHG Hotel

Room Selected at Check in, 2 Double Beds

2 Double Beds

495 sqft

Kitchen

Private Bathroom

Kitchenette

Bathtub

+

More details

Our spacious double room at check-in offers 495 sqft of comfort, featuring 2 double beds, a kitchenette, and a private bathroom with a bathtub. The room is equipped with modern conveniences such as a flat-screen TV, coffee machine, and free toiletries, making it perfect for 2 adults and 1 child.

Studio Suite with Two Double Beds in Candlewood Suites-West Springfield, an IHG Hotel

Show 8 photos

Studio Suite, 2 Double Beds

2 Double Beds

495 sqft

Kitchen

Private Bathroom

Kitchenette

Bathtub

x4

+

x3

More details

Studio Suite

500 sqft

Kitchen

Kitchenette

Free wifi

Microwave

+

More details

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Studio Suite, Accessible

1 Queen Size Bed

Kitchen

More details

Suite, 2 Double Beds

2 Double Beds

x8

+

x5

More details

Suite Two Double Beds

Studio, Queen Size

1 Queen Size Bed

x5

+

x3

More details

Studio Queen Size Bed

Guest reviews

8

230 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Janelle

8.2

May 2025

The staff were absolutely amazing! I was given the best chocolate chip cookie upon check in. They were happy to give directions to the pool and said Hello when you walked by. I had an issue with the room and went to front desk and they had someone to my room in a few minutes to handle it. If you are looking for a longer term stay I would highly recommend as they had a kitchen area, an island for dining, a living room, and separate bedroom. The bus stop was right outside the property and there was easy access to major roads. The indoor pool and hot tub were also nice!

I was on the first floor, so opening my window to get fresh air was not feasible for long as the outside machine was loud.

🇺🇸

Jenine

10

February 2025

First, I appreciate how accommodating the staff are. They are just so nice and friendly, making sure to address all of our concerns/questions and helping us at all times. The room is also nice, it feels like HOME. My family found comfort since we're able to do a lot of things with the studio suite. We don't need to order any food from outside because we can cook in the room and all the dining/cooking equipment is provided. They also have a pantry that sells a lot of things for a cheap price. My son also enjoyed the pool so much. We're definitely gonna be a regular guest to this hotel♥️

None so far. It was just such a great stay😍

🇺🇸

Laura

9.1

July 2024

Kitchenette was well appointed, room was spacious and clean. Bed was comfy. Location was convenient for my son’s intensive, but not as close as I would have hoped. Great price for the condition and amenities. Free laundry and a lending library for games or appliances you might need. Interesting concept. Staff was lovely.

No breakfast, which I knew before we arrived, and was able to use the kitchenette for our own. Quite a mix of guests. Keycards easily demagnetize if they get too close to your cellphone. It happened ALL the time for my son. Just a hassle to keep going to the front desk all the time.

🇺🇸

William

9.1

August 2024

I was really impressed with the layout and cleanliness of the room. Wasn't expecting a kitchen and full fridge. I recommend this spacious one bedroom suite for short and long-term stays. The staff was very nice and the facility was clean. A breakfast sitting area and business area would be nice - I didn't see that. Furthermore, I would definitely stay there again.

No sit down breakfast or business area.

🇺🇸

Rich

8.2

May 2023

The room was clean and comfortable. The shower was great and the Wi-Fi was fast. There was a great deal of lighting and lots of electric plugs. The property was quiet and the front desk was very responsive when we asked for some extra linens.

I don't understand why all the accommodations we have experienced on the East Coast during our late May visit have had hot comforters rather than some light blankets during the warm season! There are no restaurants or stores nearby.

🇺🇸

Jehovana

8.2

April 2023

It was very comfortable, clean and the staff was accommodating. We enjoyed our stay and would refer friends and family. We look forward to our next stay here when we decide to visit again. The location was convenient and quiet.

Must provide cell phone charger ports or sell the full chargers at the in house store. Remove the menus for Holyoke Pizza from the lobby, they were terrible. Other than that, everything was great. Need more food delivery options.

🇺🇸

Theresa

10

August 2024

Location was perfect and room was comfortable

Only disappointment was the pic of room when I booked showed walk-in shower, but it had tub instead. It did have the handicap bars, which I need not a big deal, just unexpected. I have trouble getting into the tub sometimes.

🇺🇸

Tracy

10

June 2024

The room was spacious and very clean. Seemed to be recently updated since it was very modern. I loved the little kitchen in the room and the snack pantry in the lobby. I didn’t make any purchases but it was nice to see so many snack and drink options available for purchase

🇺🇸

Chelsea

8.2

December 2024

Great price for the night, the full size fridge and cooking range, with cooking utensils. a dishwasher was awesome

The bathroom could use some help. Touch up paint job, better scrub job on the walls and the tub. They looked dirty.

🇺🇸

Giselle

8.2

May 2022

The suit was nice especially the full kitchen with a stove! I cooked an amazing meal. The room was very clean and beds were comfortable. The pool was nice but it was full of kids in the hot tub I couldn’t use it, the pool itself was a little too cold for my liking but not a big deal. I also loved the air conditioner, it got so cold! Only major complaint I have is that in the morning my family and I couldn’t shower because there was no hot water. I called and they said that there was an issue with the heating system so we couldn’t shower after using pool, but I guess it’s not there fault :( but overall I would stay again!

small cold pool

Points of Interest Around Candlewood Suites-West Springfield, an IHG Hotel

Attractions

Six Flags New England

5.7mi

Old Sturbridge Village

27.1mi

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Candlewood Suites-West Springfield, an IHG Hotel

Free parking

Casino

Indoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Kitchen

Non-smoking rooms

Kitchenette

Elevator

Picnic area

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - Candlewood Suites-West Springfield, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Candlewood Suites-West Springfield, an IHG Hotel

Are pets permitted at Candlewood Suites-West Springfield, an IHG Hotel?

Yes, you can stay with your pet at Candlewood Suites-West Springfield. Just make sure to inform the hotel in advance about your pet. Please note that there may be additional charges for bringing your pet along.

At what times are check-in and check-out at Candlewood Suites-West Springfield, an IHG Hotel?

The timetable for guests at Candlewood Suites-West Springfield, an IHG Hotel is to check in post 03:00 PM and check out prior to 11:00 AM.

Can guests park for free at Candlewood Suites-West Springfield, an IHG Hotel?

Yes, there is parking available at the Candlewood Suites-West Springfield. The hotel offers free public parking on site and no reservation is required.

How much does a stay at Candlewood Suites-West Springfield, an IHG Hotel cost?

The entry-level price at Candlewood Suites-West Springfield, an IHG Hotel is $79. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

What types of rooms does Candlewood Suites-West Springfield, an IHG Hotel offer?

The Candlewood Suites-West Springfield offers a variety of rooms including Queen Studios, Queen Suites with Disability Accessible Tub, and Suites with Two Double Beds. All rooms are non-smoking and have a room size of 495 sqft. The Queen Studios and Queen Suites accommodate 2 adults and 1 child, while the Suites with Two Double Beds can accommodate 4 adults and 3 children.

Which amenities can guests enjoy at Candlewood Suites-West Springfield, an IHG Hotel?

At Candlewood Suites-West Springfield, guests can enjoy a range of leisure amenities. They can try their luck at the casino located within the hotel premises. The hotel also boasts a golf course where guests can indulge in a round of golf. For those looking to relax and unwind, there is a hot tub/jacuzzi available. Fitness enthusiasts can maintain their workout regime at the well-equipped fitness center. Additionally, business travelers can make use of the business center for their work-related needs.

In terms of outdoor activities, guests can explore the nearby hiking trails to enjoy the picturesque surroundings. The hotel also offers BBQ facilities, allowing guests to have a delightful outdoor dining experience. For indoor entertainment, there are board games and puzzles available to keep guests entertained. Whether guests prefer a leisurely day or an action-packed one, Candlewood Suites-West Springfield provides a variety of options to cater to their needs.

Can guests use a pool at Candlewood Suites-West Springfield, an IHG Hotel?

Yes, the Candlewood Suites-West Springfield has an indoor pool that is available year-round and is designated for adults only.

Which payment methods are supported by Candlewood Suites-West Springfield, an IHG Hotel?

Candlewood Suites-West Springfield, an IHG Hotel accepts Visa, American Express, Discover, and Mastercard as payment methods. However, cash is not accepted.