The staff were absolutely amazing! I was given the best chocolate chip cookie upon check in. They were happy to give directions to the pool and said Hello when you walked by. I had an issue with the room and went to front desk and they had someone to my room in a few minutes to handle it. If you are looking for a longer term stay I would highly recommend as they had a kitchen area, an island for dining, a living room, and separate bedroom. The bus stop was right outside the property and there was easy access to major roads. The indoor pool and hot tub were also nice!

I was on the first floor, so opening my window to get fresh air was not feasible for long as the outside machine was loud.

First, I appreciate how accommodating the staff are. They are just so nice and friendly, making sure to address all of our concerns/questions and helping us at all times. The room is also nice, it feels like HOME. My family found comfort since we're able to do a lot of things with the studio suite. We don't need to order any food from outside because we can cook in the room and all the dining/cooking equipment is provided. They also have a pantry that sells a lot of things for a cheap price. My son also enjoyed the pool so much. We're definitely gonna be a regular guest to this hotel♥️

None so far. It was just such a great stay😍

Simple suite room had all I needed. The two women at the front desk were really friendly and helpful. Quiet, even on the weekend. The maintenance man replaced my air conditioning unit immediately after I let them know there was an issue.

My credit card was charged for the whole price of the trip even though I paid all through Booking.com. This made for a very uncomfortable few days as I tried to get it corrected. Also, it’s a bit dingy. Could use more than a superficial cleaning.

Kitchenette was well appointed, room was spacious and clean. Bed was comfy. Location was convenient for my son’s intensive, but not as close as I would have hoped. Great price for the condition and amenities. Free laundry and a lending library for games or appliances you might need. Interesting concept. Staff was lovely.

No breakfast, which I knew before we arrived, and was able to use the kitchenette for our own. Quite a mix of guests. Keycards easily demagnetize if they get too close to your cellphone. It happened ALL the time for my son. Just a hassle to keep going to the front desk all the time.

I was really impressed with the layout and cleanliness of the room. Wasn't expecting a kitchen and full fridge. I recommend this spacious one bedroom suite for short and long-term stays. The staff was very nice and the facility was clean. A breakfast sitting area and business area would be nice - I didn't see that. Furthermore, I would definitely stay there again.

No sit down breakfast or business area.

Hotel was nice and clean.Staff was very nice and friendly,room was spacious and nice as well

I'm very appreciative for the free washer/dryers...washers worked very well but the dryers not so much,it took 3 hrs just to dry 1 load of clothes

The room was clean and comfortable. The shower was great and the Wi-Fi was fast. There was a great deal of lighting and lots of electric plugs. The property was quiet and the front desk was very responsive when we asked for some extra linens.

I don't understand why all the accommodations we have experienced on the East Coast during our late May visit have had hot comforters rather than some light blankets during the warm season! There are no restaurants or stores nearby.

It was very comfortable, clean and the staff was accommodating. We enjoyed our stay and would refer friends and family. We look forward to our next stay here when we decide to visit again. The location was convenient and quiet.

Must provide cell phone charger ports or sell the full chargers at the in house store. Remove the menus for Holyoke Pizza from the lobby, they were terrible. Other than that, everything was great. Need more food delivery options.

Location was perfect and room was comfortable

Only disappointment was the pic of room when I booked showed walk-in shower, but it had tub instead. It did have the handicap bars, which I need not a big deal, just unexpected. I have trouble getting into the tub sometimes.

The room was spacious and very clean. Seemed to be recently updated since it was very modern. I loved the little kitchen in the room and the snack pantry in the lobby. I didn’t make any purchases but it was nice to see so many snack and drink options available for purchase