Absolutely exceptional hotel and resort experience - incredible hospitality, beautiful grounds, spa experience excellent and the heated pool a bonus; the staff are all amazingly friendly and helpful - we stayed for two nights and wish it had been longer; courtesy car to local wine farms / restaurants and the he wine tasting ex was super fun and our server was so knowledgeable!! ,we ate at Tryn - delightful and breakfast also served there, looking over the vineyards - delicious and beautifully presented ! We celebrated a special birthday and 25 yr anniversary - loved every minute - thank you!

Faultless

I don't usually write reviews as I work for one of the largest travel, leisure and hotel groups in the world, but this stay was so exceptional that I must. From attentive, friendly staff that would always go above and beyond, through to a beautiful location and thoughtfully appointed rooms. I would highly reccomend this as a place to escape and relax. If you like high quality, this is definitely the place to be.

This stay has no negatives.

This is the best overall experience I have had in a hotel in several years, and I have just got back from a 3 week trip to Europe, and the experience at Steenberg is like no other. The great experience started with the check-in process, where I was ushered to sit down and relax, offered a glass of bubbly, while the required documentation was filled in. Room was great, including clean coffee machine and thoughtfully, proper milk in the fridge. Restaurant assisted me with a glass of fabulous Chardonnay, even though they were already closed. Awesome breakfast experience.

I would prefer the music in the restaurant not to be so loud.

The attentiveness of the people working in the hotel and restaurants. They felt like personal friends who’ve known for years. Helpful tips with regards to food, things to do in and around the vineyard and even tips on where to run to prepare for the half marathon. During my days they always knew what I was up to and tried to help me where possible (in the best possible kind of way). Will definitely return.

Nothing, amazing stay

The property was beautiful with stunning vineyards and countryside around. We really enjoyed the Bistro and ate there 3 out of 3 nights. We had a Junior suite which was very comfortable. General staff were also very friendly and helpful.

The noisy geese early in the mornings though this happens quite a lot in SA countryside and can't be helped ! We were not impressed with the main restaurant Tryna at breakfast where we found so many staff all asking how we were at the expense of taking orders and bringing our food. We had to ask twice to be more speedy with our breakfast as we had taxis coming for us and it was taking up to an hour to be served food even when there were very few other guests there. This put us off dining there in the evenings, though we loved the Bistro anyway and preferred this more casual option where service, food and drinks in the early evening around the pools were really enjoyable. Would highly recommend.

completely beautiful grounds, vast, beautiful scenery, food was delicious and there were two excellent options by way of restaurants. the vineyard on site was an added bonus and the spa was fantastic - highly recommend!

no gym on site but very kindly the staff drove me to the neighbouring virgin active gym and gave me a day pass so was no issue. the hotel was also not in central Cape Town, which was completely fine for me as I wanted a more relaxed quiet trip, otherwise all was really perfect

The entire experience exceeded our expectations. Let me begin by saying the staff is exceptional: very friendly and professional. Rooms are nice and comfortable. We had a little terrace where we could eat our breakfast. Pool area is lovely and was never crowded (December). Pool is heated. Plenty of Champaigne going around ! It’s nested in a beautiful vineyards and a park so ideal to just go around and chill with our 2 yo old boy. Both restaurants on the premises are yummy. I had a massage at the hotel spa and that was very good too.

Location, friendliness of the staff, aesthetic, pool area, proximity to Cape Town and the airport. Loved the restaurant physical building setup / the outdoor terraces.

The restaurant staff for both breakfast and dinner could have been better - no real drive, enthusiasm, passion for customers, execution of service as befits the restaurant standard.

Everything! The most amazing property, pool house, spa, grounds, restaurants, service second to none!!!! I really cannot fault this 5 star establishment. I mean, who has starters and mains for breakfast?? The unexpected and incredible art installation was an inspirational bonus. I would keep coming back to this oasis at every opportunity. Go at once if you can!

Nothing apart from lack of desk in the bedroom, but more than compensated by the amazing service finding me a place to work in the restaurant with power points, regular drinks and a very welcoming attitude.

The arrival at the hotel sets the scene - you are made to feel so welcome, everyone greets you, top class service. The rooms are beautifully appointed, & the bed is very comfortable . The bathroom & amenities are luxurious . Complimentary water, coffee machine & Estate wine is a nice touch. Breakfast was delicious.. everything about our stay was perfect! We cant wait to come back