As a returning customer, the Holiday Inn at Glasgow Airport, has long been our preferred accommodation being only 50 meters from the main airport concourse, ideal for that early flight. The accommodation is of the no frills variety, adequate and clean giving hassle free access to the airport. Tip ... book the all you can eat buffet breakfast on arrival to enjoy a substantial saving rather than in the morning.

The charming Hotel team do their utmost to ensure that you have a great stay but the Inn does need lots of TLC e.g. the water was all off this time on arrival, back on at 3 pm what next time ??

Location was brilliant and not far to walk to the terminal. Hotel was lovely and clean. Staff were friendly and polite. Beds were comfortable. Free juice in reception was lovely touch.

I'm a member of IHG, but they would not accept my number as the booking was made via booking.com, it was £30 cheaper than booking direct with hotel. Staff did not seem to understand the difference between gluten-free and vegan, and did not ask about allergies when taking our food order. They were really lovely about it, but basic training on this would be good. They did seem to be very busy, so perhaps more staffing would be good too. The towel rail did not heat, which is usually standard.

Good but no grapefruit or mixed fruit - pastries too small ,- eggs left under hot lights makes them rubbery need to be cooked fresh - no omelette option. No marmalade.

Overall very good but I was the one helping the two disabled people - your staff didn't assist . IE one in a chair and the other blind. The guy in the chair had to move his dining chair out of the way on his own - no one assisted. Hot drinks I carried them to the table - equally they were paraolympians so very much switched on but a little awareness and thought from one of the staff should have been there for them I have had training with such people it isn't hard it's just going about being switched on - they were competing locally as we had a great conversation with them

Room 429 was very nice, felt welcoming, cosy and quiet. Bed and pillows very comfortable. The ambient lighting was relaxing The bathroom was nice with a great large mirror. On check in we were told this was an executive room which accounts for the nice features, the only reason I booked this was because it was the cheapest room available, i was unable to take full advantage of the nice room. As my flight arrived at 2 30am, I required a room close to the terminal just to sleep before continuing my journey the next morning.

There was very little room when you have a hold case each. The main lighting was poor, there was no central main light in the room or at the mirror above the desk/ dressing table which is normal in hotel rooms now, it seems the lighting is best suited to younger people with great eyesight.

Very comfortable bed. Massive tv. Lovely touch with my name on it at the top welcoming me. Very clean. Plenty of tea/coffee sachets. Good touch note in bathroom that reception provide items like toothbrush if you have forgotten. Big thanks to very efficient, friendly, welcoming staff - Karyn who checked me in and James too who arranged wheelchair transport to airport which arrived very promptly. Also many thanks for the alarm call on telephone. I noticed there is a facility on tv to do this but I do prefer a human voice to waken me up!

Nothing

The hotel staff were all exceptionally friendly and attentive. We dined with a friend who was gluten intolerant and received one to one attention from the chef. Very impressive. The location, opposite the main terminal building is excellent. We had asked for a room to suit my elderly mum which they kindly obliged. The staff in this hotel delivered a 5 star service in my view. Thank you to all.

The breakfast fresh fruit options were poor quality with only a couple of choices which made this section a bit sparse. Otherwise it was sufficient for a basic breakfast experience.

Ideal location. Able to check in bags for next day travel before coming to hotel. Surprised we had two rooms but ideal as we had our granddaughter with us. Two toilets! Great staff who went out of their way to get crisps for my granddaughter when there were none at the bar. Food in restaurant was really good and reasonably priced.

Just felt room price was a bit over the top at £155. We were only there from 6pm to 4am. We decided to try it because of the early flight time but have decided it didn’t really work for us. We will just leave directly from home in future.

We stay regularity staff at reception are friendly Efficient and friendly not so much with bar staff ...got my order wrong didn't offer glasses with ice for cold drinks didn't bring cutlery or salt and pepper had to ask for cutlery after food arrived and never brought salt and pepper I have suggested before buckets with cutlery and seasonings either given when you order or on table as nothing more annoying than your food which wasn't that hot to start with sitting waiting for cutlery etc. The other comment I would say is that late afternoon the bath water isn't hot.We do enjoy our stays but more likely to eat out now as service not so good it was early and not evening rush

Check n went smoothly. Staff at desk explain everything we needed to know. I requested a disabled room with walk in shower. Room seemed very small but I had a walk in shower although it was quite small shower. Usually when I request walk in shower I’m allocated a room with a wet room which is very good for me. I’m glad I didn’t have a wheelchair as I couldn’t have turned in the room. Room was clean and breakfast was very good. Staff very helpful.

Very small shower in the bathroom. Also found I could have done with a better shower control as my arthritis in my fingers prevented me from turning on shower due to an old fashioned dial I had to get my husband to turn shower on and off due to this. Usually you get larger handles to control shower in disabled room but I wouldn’t class the room we were in was for people with disabilities. The reason I requested room with walk in shower was due to my disabilities.

This hotel was very handy to get to the airport in the morning for our flight.

I was charged extra for including my daughter on the booking even though we shared a room. We had family over for dinner in the restaurant and even though the food was nice the service was really slow and we are still waiting for the jug of water for the table that we asked for. We were seated at a table next to the large windows and we were so cold. We ended up having to go into the lounge area as our dishes weren't removed from our table and we had to go looking for a staff member to get additional drinks, no one came to ask if we needed anything or wanted desserts.