The location is great. It’s next to the convention center, tanger outlets, and many restaurants! The breakfast was your average hotel complimentary breakfast but had a little bit of everything. I really did appreciate that they offered a “to go” bag for the breakfast bar. The hot tub was enjoyable but the indoor pool was a little cold. The hotel, room and bathrooms were very clean and the staff was friendly. I would definitely stay again

The pool could’ve been a little warmer Maybe 2 more luggage carts

The property itself was very nice, and was very easy to check in. The front clerk was also very helpful and courteous.

The only thing I didn’t like was the room selection was near the street side and you could hear everything from the room and the room I was in had dried vomit on the floor in the restroom and the carpet was dirty, but other than that everything else was great. I had to sanitize the room myself when I arrived due to it not being cleaned properly.

They had a shuttle bus that dropped you off and picked you at restaurants and nearby attractions. The bedding and pillows were exceptionally comfortable.

Charged for extra night that I did not use. The issue was resolved after a couple of phone calls but it was quite concerning and not effortless on my part. It should not have been something I had to follow up on and worry about.

The staff was exceptional. Mr Gigi the shuttle driver was such an amazing person. It was a pleasure driving around with him. I don't know the other shuttle driver's name but I want to commend him too. I also loved the daily housekeeping even though we kept our room clean. The pool and hot tub was an added bonus for those extra hot days. As always, the breakfast and kitchen staff was divine. Thanks everyone at the Holiday Inn for making our stay enjoyable and fun.

Our fridge didn't have the little freezer compartment so we couldn't get ice-cream but that was ok.

The room was comfortable over all with expected amenities. Nice breakfast with interesting automatic pancake machine and good variety of items. All the staff were accommodating especially Angel who was sweet and greeted us with a killer smile.

Air conditioning in room did not function during our stay. Even though it was not summer the room was hotter than my wife likes to sleep. Was reported but we were there for only two days so possibly too short a period to repair.

The location of the hotel was in the center of all the places we wanted to visit, making our drive time very little for the places we visited. The hotel staff were very nice and honored any request we had. The hotel room was very clean and had a nice fragrance in the room the entire 4 days that we were there. The breakfast offered was just right, nothing too have. We were able to enjoy itvand still head out to explore the city in a timely manner. We couldn't have asked for anything more!

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Property lobby was clean and the room we stayed in was open and spacious enough for 4. Breakfast area was nicely set up. Wish there was more of a selection for breakfast.

The pull out sofa was not very comfortable. They handed us a bag with linen in it at the desk and they only clean room upon request if you aren’t staying more than 3 days. You have to walk downstairs to get extra towels, pillows. When we booked, we book for a queen suite. When we arrived, it was not available and we were told that since we booked through the booking.com site, there was no guarantee of room availability. Put is in the king suite and it was nice enough but the pull out sofa was not comfortable for my husband at all. Also, the pool area was nice;however, the chlorine was so strong that my eyes were burning while just sitting next to the pool.

Our room was COLD when we got there which was nice. There were some renovations going on, but still very clean. The bathrooms were clean, with no hairs in bed or on bathroom floors or walls, and plenty of towels. The lady at the front desk in the evenings was so helpful. The pool hours were nice and made it where we could actually enjoy it. We went down for breakfast one morning right at 10a when breakfast was ending and the breakfast staff continued to clean up but also continued to help us get whatever we needed to make sure we were able to eat. Very nice of them and they made us feel welcome to be there.

Really there wasn't anything to not like. Out of the 4 of us, my daughter complained about the bed, but beds are tricky and I don't think it is possible to please everyone on that one. She even complains about her bed at home, so......

Location, cleanliness and cost

We booked here because it said it had a heated indoor pool. It does have indoor pool but it’s cold as ice! Unable to swim in it. They also charged a $75 dollar deposit above the cost of the room. They have yet to refund the deposit. Hotels need to inform people if they require a deposit that’s not included in hotel cost.

The afternoon we checked in, the staff was so helpful! Destiny was wonderful, and very informative of a lot of things in the north Charleston area. She was very helpful to say the least! We also took advantage of the free shuttle within a 5 mile radius, and that was wonderful.

I can’t think of anything that we didn’t like! For the money and the location, it was perfect.