Spent one night at the BW Cottonwood and no complaints. It’s clean, there’s plenty of restaurants around and it’s a short drive to the old town of Cottonwood. It has a pool though I didn’t use it. I was happy that there’s a washer and dryer available for guests. Detergent is available at the front desk. It normally costs a dollar, but since I didn’t have any cash, the girl at the desk gave it to me for free. Much appreciated! The breakfast was decent enough with various options ranging from yoghurt and cereal to waffles, sausages, eggs. Staff were all around great.

Nothing

The lady running the breakfast was awesome in every way . The house keeper was very nice as well and should receive more tips .

The laundry facility was outdoors , no place to fold laundry and was very cold and unaccommodating. Price went extremely up after I stayed already 3 nights and needed an extra night , very disappointed in that it was not a weekend. Also the shower didn't drain water properly.

Location was great, good parking, nice clean room and good size. The staff were excellent and the breakfast was really great with lots of choice and Danielle in the breakfast room was super friendly and helpful and so hard working.

Noise from the nearby road junction was loud now and again, but nothing to do with hotel.

We did not eat breakfast at the hotel but our family room was an excellent surprise. Our room had two bedrooms and two bathrooms. I was expecting only one bathroom. Plenty of room and extremely comfortable beds and linen. We slept hard like babies. The pool and jacuzzi were so inviting and everything was so neat and clean!!!

N/A

The breakfast offerings were very good. they changed the menu every day. The front desk staff and housekeepers were friendly and helpful. It was also nice having laundry facilities on site. We asked for rooms close together and we had adjoining rooms which was really nice.

Everything was great

Staff, breakfast good with many choices, upholstered chairs, clean linens, high shower head (no backbend to wash hair), open storage shelves next to bathroom sink, large dresser drawers, working fridge & microwave, good lighting, fresh paint, remodeled bathroom, convenient electrical outlets, felt safe -- had a very nice three-day stay.

Mirror a bit low for tall people but that is minor.

1. The friendliness of the staff. 2. The cleanliness of the Inn. 3. The variety of the breakfast. 4. The close proximity of restaurants, gas stations and stores. 5. The Pool area ( hot tub). 6. The laundry room ( I was able to use it). 7. The room was extremely clean with white sheets and smelled very nice! 8. The Inn was quite and comfortable!!

1. The ice machine was not working. 2.The bathroom ( needs to be updated).

The room was nice for our stay. Had everything we needed. It was clean and comfortable. We did use the breakfast. Waffles was a hit. The location was just what we needed too. Convenient store we walked to nearby at night was open for late night snack.

I like it because the hotel is quiet at night. It's near a crowded intersection. It's walking to restaurants. The room we stayed in had alot of room. This is my 3rd time staying here.

That when we came back from our hotel the key didn't work. But it was fixed.

Convenient. Customer service was great ESPECIALLY Danielle at breakfast each day. She is great at her job and so very helpful. Room was clean. Beds were very comfortable and shower was great. Good water pressure!

We normally like an elevator, as had to carry luggage upstairs which was heavy