Everything was really dreamy. We booked The Matter suite, a more private room than others, it had a beautiful view on the sea, the sunset and volcano. The pictures describing the rooms are very accurate. The place of the hotel as well is perfect. It is very close to pretty places of Fira and the bus station. Grogoris (sorry if it is wrong spelled) was a really great host he always advised us things to do and the best way to organize. The cleaning ladie was also really great. The breakfast was also perfect, we could decide what to eat and they would deliver it to our balcony at the decided time. We went there off season, it was a little windy but we could still enjoy the hot-tube (set at 37 degrees by default).

We did not enjoy the bath tube, the fresh painting was taking off. But who needs a bath tube when there is a hot tube The Ireland may have some electricity shortage, therefore you may experience some discomfort but this has nothing to do with the Hotel.

The place was good, the location was really awesome, the amenities were also good.. value for money

We had a certain situation where we hot late to check out but the way staff misbehaved was really bad. I even told him that i pay for the entire day but the tone and the behaviour of the staff( to be named panos) was pathetic. He behaved like we were criminals in doing so. O was really disappointed by that.I hope the property people really teach the guys some manners.

Centrally located in Thira. Shops, boutiques and cafes on doorstep. Stunning view of Caldera. Immaculate cave room. I had booked the Soul suite. Breakfast is served on the terrace with sea views.

Was difficult to find as it is not sign posted. I had to get a shop keeper to call the hotel. Alot of steps to go up and down which may affect anyone with mobility issues.

The staff were very helpful and attentive. At the check-in they recommended us restaurants and bars to visit which was nice. We ended up going to one of the places they recommended and it was super nice. The room was specious and had everything we needed. It’s kept clean every day. The bathroom was also large. It was great that we could flush the used toilet paper directly into the toilet. I’ve heard from my friends who stayed in a five star hotel in Santorini that they even had to dispose them into a bin next to the toilet. The welcome drink, and the a la carte breakfast (which was served directly at the table on your balcony in front of the room with a great view) were just simply amazing. The amount of care the hotel staff was huge and I enjoyed everything about this place.

Beautifully located to Fira central shopping area & perfect location for sunset view straight from your own private balcony area. Included breakfast was delicious with a variety to choose from. My only regret was not staying longer.

The only small critique would be a sign pointing the way from the front entrance to the top of the staircase that leads down to the reception area.

It was our honeymoon and we are so glad we picked asha suites. The views were spectacular, the hot tub was amazing and the room was so big and spacious. The breakfast was amazing with a big variety, which meant we could choose different things each morning. Asha suites are located in the very centre of fira but once you are in the apartment or on your balcony it is very quiet, you would not realize you were in the middle of the town. The staff were so helpful. The rooms were cleaned everyday and so was the outside area including the hot tub. It is a communal terrace with the hot tub and loungers in your own little space but it didn't bother us as we enjoyed meeting all the other people staying next to us. We really didn't want to leave.

Nothing

Bed very comfortable. Located close to a lot of restaurants, shops, and easy transportation. The view is amazing. Feels very open and bright. Breakfast very good.

When blinds are open there feel like there is little to no privacy as people walking by could see in. (sheer curtains would be nice to let light in while preserving privacy)

The photos on social media does this property an injustice as it far exceeded my expectations when I saw it first hand!!! The guys in reception, one was named Panos, were both very attentive and ensured that everything was comfortable and ready for me. I flew in early and once the room was ready , I got to check in which was great! I will come back again and again to this property!!! My only regret is that I didn’t book 2-3 nights.

I have no complaints

The views of the Caldera were beautiful from the balcony of the room. There was a varied breakfast selection which you could choose from the day before. This was then delivered to the balcony of you room every morning at a chosen time. The staff were very helpful and assisted with cases; they gave good advice about where to eat and places to visit. We had a really lovely stay and I would definitely recommend this hotel.

Nothing!

The room is so beautiful and it is Luxury- my wife loved it! The best thing was the sunset view, it was probably the best in Fira! in the heart of Fira shopping area and 5 mins from the bus station. Food is amazing, they serve breakfast to your room but its only available from 8-10:15. So you have to fill a form every day to choose what to have on breakfast on the following day.

Some staff were not supportive and understanding in some cases. My wife and myself arrived to the hotel and she desperately needed the bathroom, only to realised that there are no bathroom available for guests. She had to wait until we did the check-in before she could get access to the bathroom. I found that rude and so unempathetic. The staff who did that showed to empathy whatsoever to the pain my wife was feeling especially that we have to drag our suitcases alone through a rocky road because of the hotels mistake; they send someone to help us and we were literally a few meters away of him but he didn't talk to us so we had to do that ourselves after a very long cruise from Mekonos. Also there was a power cut one day and we were told it was on the whole island!