The property was in a great location. It was very attractive.

we had a wait over an hour for our room and we didn’t even arrive until almost 4 o’clock. On the bathtub when you get out of the bathtub, you hit your back on the faucet. It is placed in a bad location so it’s not the best for people who like bathing.

Luxurious relaxing and great staff helping and looking after.

I thought there maybe a lifeguard on the beach for safety as it was quiet and not many people so would have felt safer if a lifeguard was on duty.

The property just opened. Every design element is exquisite and fresh and new and very well thought through.

They are still putting the finishing touches on the property and some things were in short supply. Absolutely worth the patience.

The location of the beach and all the pools.

Although the staff were very nice - I found their fussing and attention a bit overpowering

The staff was extremely accommodating. The weather was very warm and we were served bottles of water on beach constantly

Nothing negative to report

Lobby bar, pools, aquarium, rooms, and beach access were the highlights!

Some of the restaurants were just okay. The steakhouse was excellent though.

Beautiful and new

Nothing

The rooms themselves were fresh and clean. However, service overall left much to be desired.

We arrived at The St. Regis Longboat Key at 4:27 PM, expecting a smooth check-in as the official time is 4:00 PM. Unfortunately, our room was not ready. The front desk receptionist simply told us to wait in the lobby for 30–40 minutes - no welcome drinks, no apology. We explained we had plans and kindly asked them to expedite the process. Only after this request did they offer us a room within 10 minutes. It gave us the impression that they could have done it earlier, and the lack of proactive hospitality was disappointing. At breakfast, we had to wait about 15 minutes just to be seated — with a line of guests forming and staff seeming unprepared. For a luxury property, we expected a higher level of attentiveness and warmth. И добавь что я жила во многих странах в st.Regis но это был худший опыт Having stayed at St. Regis hotels in several countries, I can confidently say this was the weakest service experience I’ve had with the brand. For a hotel of this category, we expected a much higher level of attentiveness and personalized care.

The staff was amazing! Spa facilities are beautiful!

Plastic mattress covers that made us sweat and sleep terribly! Ventilation system woke us up with cooking fumes from restaurant.