I have to say the staff was very courteous and friendly. Initially I was in a different room than I booked but after speaking to Tan at the reception I was taken care of very well and moved to the room that I had booked. She’s a helpful girl and sorted all the issues immediately with a smile. The hotel is really close to the BTS station and nearby many good restaurants, convenience store and massage centres.

It’s bit of an old place and needs an upgrade.

Everything was excellent. The staff were so helpful and friendly. The location was ideal with a supermarket around the corner, BTS close by, and a number of malls and restaurants within walking distance. There are also massage places and bars in the vicinity. The room was clean and has cooking facilities. I have stayed here on several occasions and will continue to do so in the future. Highly recommended - thank you

Room was big and location is really close to bts Phromphong by walk. Lots of restaurants nearby and 7/11 just right there next to the hotel. Good location and nearby big shopping mall (Emquartier and Emsphere) staff was really helpful and very fast action once you ask for help.😄

Sink in toilet was a bit too small and the door in the shower room was just too old and not working properly.

The location is good, near the Phrong Phong BTS and Emquarier , just 3-min walk. The hotel is next to 7-Eleven so it's super convenient. The room is clean. But if someone is too sensitive with sounds, might consider it because it's close to main street and BTS so it might be a little bit noisy. For my family including kids, it's still ok 👌 The staff was nice, we could check out late.

Staff is very friendly

The location, the staff and the amenities are great. It’s tiny, the room size but it’s manageable

The bathroom could’ve been better lit

Every box ticked for our needs. Our home from.home when in bangkok. Great location. Wonderful staff and a very good value accomodation

Nothing to mention. Always happy to stay in Arawana Express

Small, Cute, Comfy. if you’re a solo or a couple this hotel is perfect. close to the Trains, malls and market. Staff is good too.

ROOM IS VERY CLEEN

The rooms are very large and the film balcony makes the rooms even better. The location is very nice

I like location.