Location, cleanliness, friendly staff. We got there late night after a long drive and then a longer flight. I misunderstood the breakfast hours and came downstairs at 9:30 thinking that breakfast was until 10am when it ended at 9am. This sweet lady from the housekeeping saw that I came late and offered me an apple yogurt and a muffin for me and my 3yo son. She hadn’t also discard the eggs yet and she let me have some she also offered milk or juice. She was a saver, and I appreciated her kindness to us very much, the day before we had a long journey and that morning we were very hungry. Thank you very much.

Everything was great, rooms clean and perfect.

The location was right off the highway but was very quiet. The room we had was very interesting...but we liked it because it seemed bigger than normal. The room had what seems to be a cut-out room from the original room. Hard to explain, you have to see it to believe it.

The hotel had many people smoking at every entrance which might only have been a problem for our stay. Maybe forcing smokers to smoke away from the entrance could be enforced better.

I liked the pool and the hot tub.. the rooms were very clean and the beds were very comfortable and clean as well. The breakfast was good lots of different options to choose from. Staff was friendly and helpful. The hot tub was nice to relax in. The pool was also nice... was not too cold, just right.

We had someone below us make noise complaint saying they could hear our TV through the floor, which our TV was not even up loud, so that was annoying. That was not the hotels fault that someone else did that. Was still annoying. We had kids with us, so it made us feel like if we moved wrong that the people would be calling complaining again about noise. So that was frustrating. I also wished they had towels down by the pool, and hot tubs would be more convenient for those swimming. But other than that, it was an amazing time and stay.

The staff were so incredibly helpful, we had an injured family member and they helped us with all our luggage to the airport and even helped bring it inside since the luggage carts weren't big enough at the airport. Very comfy rooms.

Minor issues but the waffle makers probably need to be replaced because mine was a little undercooked. Needed a bit more hazard signs because the carpeted area right before the elevators was wet so when you'd step off you had to be careful or you'd slip (just a temporary thing during our first day). Would like to see prices in the sundry shop .

Breakfast was great; room was good; staff was excellent. Location was what we needed. It was a quiet stay. Since our reservation was extremely last minute, it was a good stay.

Two luggage racks would have been helpful. The tub was difficult to get into and out of plus was slippery when using it.

I loved the location and SOME of the staff were really sweet and loved getting to know our fur baby with treats! Super clean room!

The bed was not the comfiest i felt like i was on a water bed if my husband or i moved the whole bed moved. As well and one girl who checked us in was not very nice maybe a bad day. The others were really sweet though!

breakfast was good, staff was great. Room was better than expected. location right next to gas station, pleny of grass for pet, and Wendy's within walking distance

Booking.com virtual credit card was not accepted so had to pay with my own credit card

I wish I could remember the name of the lady that checked us in and picked us up at the airport when we dropped off our rental car. She was great- very friendly and very helpful with good suggestions to make our travel easier. All the staff we dealt with were very good.

Good breakfast choices.. staff was great and hotel offers free shuttle to the airport which was very helpful

Pool was closed due to torrential rains week before causing ceiling damage. Definitely not a deal breaker for us.

The room was clean and quiet. The front desk staff were friendly and helpful. The property was easy to get to and no issue with parking. I liked that there was a good variety for breakfast.

The pool water did smell funny. I didn’t notice while in the pool but when we got back to the room I noticed all of our bathing suits smelled like really dirty water. I’m not talking about the normal chlorine smell they actually stink 😞