Well first of all I really appreciated the staff. It seems to be a family-run hotel and it's not very posh, but due to flight disruption I arrived very late - past midnight at 2 in the morning. And they stayed up waiting for me which was super kind of them. I did like my room, it was authentic yet spacious enough. Location was superb - just a short walk to old town and all the busy area yet far enough so the street was quiet during the night to enjoy the sleep with an open window.

They have a backyard with plenty of potential but it would need some work. Also I suppose a breakfast would have been nice, even something simple instead of a buffet as the hotel did not seem very busy during my stay.

We had a lovely big room, and the location was central and excellent. Very good bathroom too. The owner's recommendation for a restaurant (I think her own) with a discount was extremely good - we really enjoyed it and it was a good discount off an excellent meal. Very close too to the university's botanical garden, which was a good place to visit. Easy to get a bus nearby to get the shuttle from the station to the airport.

We had difficulties with our boarding passes on our phones and had hoped to get them printed, but that wasn't a possibility in the evening when we arrived, and we were leaving the next day before someone else arrived who would have been able to sort it out.

The staff were very friendly and welcoming. The room was very clean and the location was great. Definitely would stay there again

The only thing that could’ve been better was the daily house keeping sometimes was not up to the standard you would expect such as the toilet roll not being replaced every day and sometimes the room not being cleaned at all. However despite this when we asked them immediately sorted the issues out.

Superb location, you can walk to the tower by foot in only 10 minutes!

The receptionist who was an older gentleman was alone and did not speak English. He was very committed and tried his best to help though it was pretty difficult to communicate - only with the help of google translate. Nevertheless, super friendly staff! Rooms were also nice, there was an unpleasant smell coming from the bathroom…

The staff were extremely welcoming and friendly. They couldn’t speak English which we didn’t mind just because they were so nice but it did make things slightly more difficult as we didn’t speak any Italian. The garden of the hotel was beautiful and there was a cute bunny and a turtle in the garden which was quite nice. The location was perfect, only a few minutes walk from the Leaning Tower and close to lots of different restaurants, cafes and shops. Overall the hotel itself was pretty and well-located, the staff were great and looked after us well however the facilities were not so good and we felt it was a little overpriced.

The facilities were not great, rooms were pretty small and not tidied or replenished with things like clean towels and toilet paper whilst we were gone even though we left early in the mornings before the cleaning for the rooms even started.

The family run hotel is situated 5 mins walk from the Pisa tower. About 15 minutes walking distance from Pisa train station. Lots of places to eat out and the hosts are very hospitable and helpful. They couldn’t do enough for us and make our stay comfortable. Nothing is too much trouble for them. Air conditioned room and the beds were very comfortable as it was one of the hottest days in July we stayed over there. Bathroom was clean.

There was nothing we disliked about this pace.

i really like the location of the hotel, it was perfect everything was so close it was 5 minutes away from pisa tower. the bed was really big and comfortable the people that worked there or owned the hotel they were really sweet and really tried to help us with everything and make us feel comfortable even with limited English knowledge

the old couple that owned the hotel did not know the best English but we find ways to communicate they where really sweet couple

The location was really convenient and very central! There was a very cute bunny and a cat in the courtyard which we enjoyed very much. And honestly the value for money was really good.

Perhaps if there was someone in the staff who knew English, it might have been easier to communicate.

It was great to have a little terrace next to our room to receive midnight in New Year’s Eve. We have a 1 year old sleeping, safe and comfy while we could toast to the next year right out the door :) Owners are very nice and helpful. Excellent location- walking distance to the Pisa leaning tower and to the main train station. Bonus: they have a little rabbit that my daughter loved to go and see him every morning before heading out and evening when coming back :)

The only downside was the Wifi didn’t work inside our bedroom..:/ to have access we had to stand right at the bedroom’s door or have a seat at the little terrace next to the room.

Is a very good and cute hotel. Absolutely clean, Pisa Tower nearly (5 min walking) and staff is so friendly. We will choose this one in future travels. Recomended 100%.

Everything is OK.