The hotel is located in a beautiful area, very quiet. It was within walking distance to shops and restaurants too. Maria welcomed us at the reception, explaining how everything worked, and also recommended a few authentic restaurants. On the next day, Laura was at the reception for checkout. A lovely lady, who helped us check train times to visit Lucca. Maria and Laura, you are amazing! Room wise - Stunning. We stayed at the Cavalieri 2, and something that striked me was how it smelled so clean! Rooms were bigger than we expected. Lovely spacious living room. Very comfortable beds and pillows. The bathroom was warm and very clean. Such a nice balcony with a table and chairs. I had contacted the hotel asking for a bottle of champagne as it was my partner's birthday, and they did it. We also had complimentary wine, coffee, and tea. Breakfast was lovely - croissant; eggs and bacon or yoghurt with granola and fruits, orange juice and variety of coffees. Even after checking out, we were able to leave our bags with reception until they closed! We only stayed 1 night, I wish we could have stayed longer. And just about 10min walk from the tower. We loved the place, it was so much better than expected, and will definitely be back to Palazzo Feroci.

We loved everything about this place. The location was brilliant, the residence was beautiful and our room was perfection. A gorgeous mix of stylish period property with a fabulous modern bathroom and appliances. We had a little courtyard outside our bedroom which was adorable, and the cafe/bar downstairs did a really lovely breakfast. I wanted to stay there forever! Can’t recommend it enough. Also the front desk staff were so nice and helpful, as were all the other staff we encountered. Fabulous!

It was quite expensive, but really there was nothing we didn’t like. Only that we didn’t get to spend longer there!

Great communication before we arrived, to a beautiful room in the best location, with friendly and helpful reception…cannot fault this hotel. We stayed only 1 night, our first night in Italy, and we felt so welcomed. Our son was on a sofa bed, but had a good mattress, and blissful sleep by us all. We were disappointed that we couldn’t make breakfast due to transfer, but it looked very popular in the afternoon when we were there. Although, we were directed to the best pizza in Pisa (opposite hotel) and it was so delicious. So, our stay was perfection!

We only stayed here for one night on the final night of our holiday, but it was a stunning hotel. The room was incredibly beautiful and had lots of lovely touches (small bottle of wine and snacks included, bathroom products, yoga mat and small weights). The service was incredible and the staff were really helpful; we contacted them through whatsapp to arrange parking and permits and they made this very easy. The location is excellent, in a quiet street but very central and only 5/10 mins away from the Tower. Would definitely stay here again!

Only had a bath (no shower) which wasn't a problem since we only stayed one night but would have been missing a shower if we had stayed more than one night!

What was there to not like?!! The room was more than spacious and offered a lovely view from all windows. We arrived early and we were allowed to check in then which was really nice. Samanta met us at reception and shared many tips and ideas and made us feel very welcome. There were so many special touches - a bottle of wine in the room and a lovely book to take home (authored by the owner). The bathroom was spotless and the bed was big and comfy. One day, when we return to Pisa, we will look up Feroci and stay there again.

Nothing to add to this list!

An incredible end to our Italian trip. Palazzo Feroci is a beautiful boutique hotel that is very centrally located and has been totally renovated by the owners. Our room (Sansisto 1) was a suite that comprised siting room with dining table, three seat sofa and an arm chair plus dark wood furniture. That led to a coffee area with mini bar and safe. Free drinks. The bedroom had a large open hanging area and comfy bed plus a large TV. The bathroom was the final room which was huge, high ceilings like all the other rooms and a powerful shower. All three rooms were air conditioned and cool when we arrived. We self-checked in, but Maria was on hand to help before hand. We had some difficulty getting a taxi (no Uber/FreeNow in Pisa) as very few came to the rank at the train station. The included breakfast was generous with prompt service. Overall we could not fault our experience, 10/10 for Palazzo Feroci.

Nothing!

Beautiful apartments, very stylish and a joy to stay in. Easy check in and the staff were helpful as we arrived late and needed timely assistance organising a temporary visa.

The only negative was the extra 20 euro charge for the cot. We've stayed in many hotels with our young children and we've never been charged extra for a cot before. It feels unfriendly to families - even though they generally are and kindly provided colouring sets for our children.

The location is excellent, very very close to the tower. The place in itself is a work of art, very tasteful and beautifully decorated. Very helpful staff. Will definitely come back just to spend more time in this hotel (we only stayed for one night).

There were no vegan/lactose free options for the included breakfast (apart from a cup of coffee and a glass of orange juice), it could use just a little bit of diversity in this area. However, this will not deter us from coming back, the place is just too beautiful to not stay in again.

Lovely welcome from Samantha who was very helpful, kind and had a lovely smile. Loved the location and my room was fabulous, quiet and comfortable.

The hair drier did not work properly (no hot air, only cold). After breakfast on my checkout day I was very surprised to be “locked out” of my room (key didn’t work) at 10.01am (one minute after 10am). The lady on reception was not particularly nice and just said “checkout is 10am). I was running 15 mins late and For such a high quality accommodation i would have expected a better attitude and some slight flexibility. I was then really disappointed that there was no option for refreshments on Sunday afternoon (meaning I had to walk around and find food/drink and somewhere to rest whilst waiting for a taxi for my onward journey).

Everything is great,we had the rooms like real chambers from a palace. We had an apartment and our toddler felt free to play between rooms. We went in January and there is no problem with the heat. Very close to the Dome, Botanical Garden, Arno. Good breakfast even if it is not very diversified. Good coffee. We hope to come back in summer. Thanks to the staff.

All I can say is that we are sorry that we left.