Beautiful historic hotel with loads of character. Staying there feels like being transported back in time. Location is great. On the river and within walking distance of all major sights in the city (Leaning Tower about 10-15 minutes walk). Good value for money. Big rooms, decent breakfast. Lovely roof terrace full of plants and with drinks service. You will find mixed reviews of this place - some people love it, some hate it due to its age - but as long as you know what you're booking and you don't expect everything to be brand new and shiny like a boring chain hotel then go for it! It's the oldest hotel in Europe so of course it will have a few cracks here and there but we found it part of the charm.

Lovely location. Loved the vintage feel of the place..right in the centre of things. Loads of little back streets with food and drinking places.

We had a river view on the first floor but there was lots of street noise until the early hours on Friday and Saturday night.

It wasn’t my first time at the Royal Victoria Hotel. I already knew what a special place it was. The location is wonderful. This ancient hotel has a unique atmosphere. Every piece of art has its own story. Anyone who would like to experience a journey through time and loves this kind of ambiance should not miss this hidden gem.

What I just described is also, in a way, the downside. Those looking for the comforts of the 21st century should book elsewhere—this hotel is not about that. A word of advice: rooms facing the river can be disturbingly noisy due to young people partying along the Arno. The rooms at the back, facing the city, might be quieter (though this is not certain, just likely).

This is a very exceptional hotel but if you stay here, make sure you don’t accept any room on the eastern wall overlooking the side lane as you will definitely be awaken at 5:00am every day when they power wash the laneway. The lane is also a meeting point for local hoods and 2:00am-4:00am fighting and smashing glass bottles is a regular event…. The hotel and staff are great. The rooms are clean and breakfast is also good… The common areas are filled with antiques and the hotel has a great feel about it… Just a huge shame about the room, located on the eastern side which meant we could never have a good night sleep….

See above

We stayed at the hotel the night of the Festival of Lights and the hotel lobby and all of the stairwells were lined with candles and it was just magical! There were also two rooftop viewing areas for the fireworks. It was a perfect location! Service was great and they have a lovely outdoor terrace with so many plants that you feel like you’re in a secret garden.

We have stayed at this hotel twice and the rooms and bathrooms varied greatly in size. The first time we stayed there we booked well in advance and had a huge room and bathroom and the second time we stayed, we booked the day before and had a small room, so book as far in advance as possible.

Property history is exceptional! I enjoyed my short stay: male receptionist was delightful, serving us aperitivo in the lively front salon. I recommend that you appoint the beautiful, personable and knowledgeable young black lady (met her at your wonderful breakfast) to provide paid historical tours of the property/history, perhaps ending it with a caffe’/prosecco. Her mini tour to my girlfriend and I was exciting and exceptional! Funds earned could be used to maintain the property.

The walk from the train station (indicated on the website as short) on the crowded uneven streets was grueling with luggage. Cost of a taxi at €25 is excessive. Perhaps you could provide a less expensive service.

Perfect location for THE TOWER, shopping, eating, sight seeing. Lovely restaurants at the doorstep. Only a 10 minute walk from the train station so easy to get to Pisa Airport in the early morning. Our room overlooked the Arno so felt like a movie scene. This hotel has a real antique ambiance - perfect for our family. We enjoyed exploring the different floors of the hotel, with unique furniture and decor. The rooftop terrace for sunset drinks was a bonus. The buffet breakfast was simple and delicious.

Because of the fabulous location, there was late night / early morning street noise - but with a 'white noise' app on the phones, most of the noise was drowned out.

An "ancient" hotel (in a positive sense) with period furniture and facilites, which I really like. Almost like a museum. THe room was large with a big bathroom, a huge comfortable bed and a TV set, facing the river. Everything is within easy reach - the Leaning Tower or the railway/bus station about 15 minutes on foot. Breakfast is served from 7 to 10 o´clock in beautiful rooms, a bit Italian style but sufficient: cakes, croissants, minipizzas, two kinds of salami and cheese, cereals, yoghourt... The staff nice and helpful, check-in/out smooth and fast.

The heating was not efficient enough and the tiled floor felt a bit cold, so a pair of slippers would come in handy, otherwise there is nothing I woud complain about. Some people might say the hotel is obsolete but I was absolutely satisfied.

We really loved this historic hotel! It feels more like a museum than a hotel with memorabilia of the hotel's long history all around. It was the first hotel in Italy and dates from the 1700's and many famous people have stayed here over the past 200 years. It is very spacious and you can easily imagine how popular it must have been in the days of "the grand tour" If you want everything super chic and all brand new with typical 21st century hotel decor then this hotel is not for you. It has faded grandeur and our bathroom, although perfectly clean, was not spectacular. But we loved the quirkiness .Lovely old furniture and so many interesting paintings, photos and portraits. It is a one off and that made it a memorable stay .

Finding the hotel garage was a tad tricky !

Exceptional Experience! I recently had the pleasure of staying at this hotel and I must say it was an exceptional experience from start to finish. This hotel exceeded all my expectations and provided a perfect blend of luxury, comfort, and outstanding service. Accommodation: The room was spacious, elegantly decorated, and spotlessly clean. The bed was incredibly comfortable, ensuring a restful night's sleep. The modern amenities, including a large flat-screen TV, high-speed Wi-Fi, and a well-stocked minibar, added to the overall comfort. The view from the room was breathtaking. Service: The staff at Hotel truly made my stay memorable. From the warm welcome at check-in to the attentive housekeeping and concierge services, everyone went above and beyond to ensure my needs were met. Special thanks to the front desk team and owner for their helpful recommendations and quick responses to any inquiries I had. Dining: The breakfast buffet offered a wide variety of delicious choices, from fresh fruits and pastries to hot dishes and made-to-order omelets. I also dined at the hotel's fine dining restaurant, and the cuisine was exquisite, with a diverse menu that catered to all tastes. The service in the restaurant was impeccable, and the ambiance was perfect. Facilities: TheHotel boasts top-notch facilities, including a well-equipped fitness center, a serene spa, and a stunning rooftop pool. I thoroughly enjoyed my time at the pool, where I could unwind while enjoying the spectacular views. The spa treatments were rejuvenating, and the therapists were professional and skilled. Location: The hotel's location is ideal, situated in the heart of the city with easy access to major attractions, shopping districts, and public transportation. I found it convenient to explore the city and return to the comfort of the hotel after a day of sightseeing. Recommendation: I highly recommend The Hotel to anyone seeking a memorable stay.