Great location. Family Mart connected to lobby. Coffee place next door. Yokohama Station just a few minutes walk from the North East exit. Room size was worth it for the price.

Close to Yokohama Station, so easy to access metro and train lines. Breakfast was included in the price. Good sound isolation of the window, significantly reducing road and railroad noise. Large variety of amenities available for free. Coin laundry was very practical. Staff was very helpful. WiFi was super fast at least in the morning :-) (was OK in the evening)

Cleaning on every third day was promised but first, we needed to ask for it (on the fourth day). English knowledge of the staff wasn't always satisfactory (depending on the staff member). Toilet paper was too thin...

Fantastic hotel to stay in! It is conveniently located near Yokohama station which makes travelling easy and accessible. There is a family mart just beside the hotel and many shopping malls nearby which was awesome. The hotel staff were also friendly, professional and helpful. The room itself was fantastic! It had all the amenities we needed and it was very clean too. The housekeeping team also did a great job in making up our room on the third night of our stay. The Wifi was fast and stable and the TV had a good selection of channels. I was initially worried about the loud train sounds from other reviewers as I am a light sleeper and sensitive to noise, and while I can still hear certain trains passing by due to the type of tracks they are driving on, it did not affect my sleep quality at all and I did not even need the ear plugs!

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Great location and a great price. The staff was very helpful and had a translation device for when our mutual skill in English/Japanese wasn't enough. The location was truely steller - my kids were up at all hours, and I was able to walk them around outside in the middle of the night while feeling perfectly safe. A 5k had just occurred and my husband was able to walk them around the 5k path while the sun rose. My only complaint would be that the restaurant was very crowded and it was difficult to find a seat at breakfast time. 100% would book again.

Location is near the station but you will be on the other side of all the restaurants and other establishments. There are pros and cons with that. Pros are the area where you are is more quiet, not very busy at night, and not close to any bar so no drunk people near. Cons is if you want to go visit those restaurants, stores and shopping area - be ready to walk. There is a convenience store and restaurant attached to the hotel which is a plus.

Lobby is a bit small but no problem if you won't use it during your stay. Like not enough room to pack/unpack in case you need to before flying out or transferring to your next hotel.

The breakfast was provided by Beck's Cafe next door, however, could be accessed through the hotel. There was a set menu of 3 choices and all were extremely tasty. It was only a 2-minute walk to the Yokohama train station so for those who want to explore Japan by their own means this makes this hotel a perfect place to stay.

We had an adjoining room as there was 4 people and found that the room with the 'double' bed (was smaller than a double to for two people) was a little squishy. As westerner's you may want to book 2 rooms with single beds as the rooms and beds were bigger, especially if you want a good night's sleep.

We recently stayed at Sotetsu Fresa Inn Yokohama for four nights, and overall, it was a great experience. The hotel boasts a fantastic location, just a short walk from the train station, making it incredibly convenient for getting around. There are plenty of shops and restaurants nearby, so it's easy to find whatever you need. The room was clean, comfortable, and well-equipped, with everything I needed for a pleasant stay. The staff was friendly and accommodating as well. All in all, I would definitely recommend this hotel for its great location and value for money!

The only downside was the noise from the trains at night, which could be a bit disruptive at times. However, using earplugs easily solved this issue, so it didn’t bother us too much.

Near JR station

This could just be a misunderstanding on the policy. My room was not cleaned on the 3rd day (overnight) as stated in various information sheets. However, on the day I expected my room cleaned, I got a note, instead. It said that since there was no notice posted on my door for cleanup, they will clean my room the following day. This never happened to me with my stays with APA hotel in various locations. Anyway, I still like the place. Anyway,just an advice to others, just to be on the safe side, put the notice for cleaning on the door if you want your room cleaned. Another possible minor downside is that Yokohama is a big station served by various train lines. The closest ticket gates are those for JR and Keikyu. Other lines, like the Minato Mirai line, are a bit further

Room is as per picture, spacious and well maintained. Location is near Yokohama station. Although located next to train line and having our room looking out to the train line, we barely hear any noise. Able to leave our baggage on the day of check in/out.

Self check in. There's a manned reception, after asking for all our passports they directed us to do our self check in at the booth. The self check in process took a while, scanning the passport one by one and needing to answer the same questions on the screen for everyone. I just personally prefer manned reception for customer service...esp travelling with family and still needing to handle luggages and the kids. However, for solo or just adults traveller, it probably won't be a hassle.

The rooms are clean. A bit tight for 3 person but it was ok for us. The pillow and mattress are very comfortable. The hotel room provides clean filtered tap water and very generous with their free amenities at the lobby, which is a plus point! I also like the separated toilet from the bathroom, it’s easy when you hv 3 persons in the room. Location is superb and lots shopping outlets and eateries nearby and very quiet despite it is located close to the railway station. I will use this hotel again next round!

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