Location is brilliant Staff incredibly helpful & friendly

I couldn’t find any instructions on how to contact reception using the bedside phone. Really annoyingly there is no 3 pin plug by the bed. My partner has to use a CPAP machine to breathe at night & we always forget until getting ready to bed when he has to get dressed to go & ask for an extension lead which then has to trail across the room. This is dangerous if you need to go to the bathroom during the night. It’s a serious flaw in the room layout. Lots of people use CPAP machines so why no3 pin plug by the bed? We waited ages for a hot chocolate from the bar staff. They were very apologetic when they realised we’d been forgotten & didn’t charge for them. I only mention these things because both happened in exactly the same way when we stayed here last year!

The staff there are excellent as usual. Especially the 2 ladies that do the breakfast service, one of them is called Christina, the Assistant Bar Manager and the evening restaurant Manager Mo. Exceptional service they cannot do enough for you in making you feel special during your stay.

Everything was excellent highly recommend it's not the cheapest hotel and the food can be a little expensive, They do however need to revamp the menus that have additional costs written excessively small and no explanation as to why your paying the extra. That is a very small grumble but on the whole outstanding.

Excellent hotel staff extremely professional, breakfast excellent value, the only slight complaint I would make is the room I stayed in was very close to another room to get to my room I had to use three doors so did the other guests unfortunately they were just letting the doors slam shut this disturb me late at night early in the morning.

Perhaps someone could stop the doors slamming so hard when the door closes or just put a sign on the doors asking guests to close the doors quietly.

A good location once we located a place to park. Easy walk to the pier etc and not far from the Royal Pavilion, one of our reasons to be in Brighton. Lovely staff, helpfully moving us to a room without three flights to climb. Very comfortable bed, super ensuite bathroom. The usual excellent Hotel du Vin breakfast and light meals in the evening so as to fully enjoy the breakfast!

Our only downside was car parking - not the hotel's fault, of course - which was £42 and perhaps over five minutes walk away to a below ground multi-storey. Unfortunately, 'London prices', as somebody suggested. And that is the only reason we would say the location was any less than superb. Maybe this was taken into account in the room rate.

Fab location close to the seafront and the town. Friendly welcome. The building is beautiful too. We love Hotel du Vin for their elegant interiors and great food and service, and in these respects, the Brighton branch didn't disappoint. The best piña colada in town! Comfy bed. Nicely appointed room with lovely Toiletries.

We were in Beringer, one of the classic rooms. The bathroom looked a bit tired in places and could have done with repairs to the grout and bath panel and a little more attention to cleaning the less obvious areas like around the overflow and taps, but still a nice bathroom.

Loved the hotel, staff were excellent. Food and drink was wonderful. The actual room was lovely but unfortunately we didn't get the upgrade we were offered so had no view!

Our room wasn't vey warm despite turning the air conditioning up to 24 degrees. The pillows lacked substance. My husband had to use one of the soft furnishing cushions to gain the right support. Also, it was a very long 'climb' up to our room. Ok at the moment but in a few years time we might find it hard to manage.

From the moment we arrived we knew we had booked the right hotel for our short break away in Brighton. We were met with a smile from Becky and Diego on Reception, they were so friendly, booking in was quick and easy. We asked for a lower floor room and our request was granted. Our room was spacious and beautifully decorated. The mattress and pillows were so comfortable, we had the best nights sleep in ages, so quiet too. The bathroom was stunning with a roll top bath and huge shower, L'occitane products which had the most amazing scent. The courtyard, just outside our room was lovely to sit in, in the sunshine and have a drink delivered to our table by the friendly, helpful bar staff. The bar inside was beautiful decorated too on two floors. Breakfast was delicious, served by friendly, helpful staff. We felt really pampered at this hotel and will be returning soon.

There was nothing to dislike about this hotel.

The room was stunning, enormous with great facilities and very comfortable. The staff, particularly the Reception staff were very friendly and efficient.

The room wasn't as clean as we would have liked, there were large cobwebs and dried pigeon mess on the wood floor which had obviously been walked in from the balcony. The lighting was also not right as the large lamp by the seating area didn't have a plug on it and therefore the room was either very dark or too bright. The various lights couldn't be switched on independently.

The room was well fitted out, with everything we needed for a one night stay. Good bar area downstairs, great location for seafront and The Lanes area. Close to good pubs and bars.

Being given a key card that did not work. As our room was on the third floor in an old building I ended up climbing 11flights of stairs including getting lost. Eventually sorted and given a free drink but it did spoil the initial experience.

Location was perfect for the event we attended and for going out to the centre and being to come back for some quiet time with a comfy bed and always heated room. Staff were supper attentive and helpful with all enquires we had about our booking and the facilities they offer and helping us with extra towels after attending tattoo convention in the area and signing up to the green eco scheme the site runs.

Firmer pillows would be appreciated and adjustable shower head.