The staff is really friendly and helpful, also the hotel location is great — only 5 min walking from Porta Nuova, which was a lifesaver for my trip, I arrived really late in the evening and had to board a train back at 6 am. The room was relatively small, but had everything one might need. Perfect for a short stay for those planning to walk around the city center a lot. I’m not a picky traveller, my must have for a hotel room is nice fresh sheets and a clean bathroom, both of those requirements were met. The breakfast zone is a bit small with the food that isn’t that variable, but has everything you need to start the day (coffee, tea, juice, eggs, pastry, ham, cheese, fruit, dairy).

The water in the shower could have been hotter. I felt like there was a tiny water heater somewhere which lasts for about 5 minutes and after that the temperature goes form relatively warm to outright cool. So no nice relaxing showers in the evening. Also the bed didn’t have a proper blanket, only two thin sheets. It was fine for the time I was staying, but I hope they add something thicker and wormer for the winter.

Room was very clean and toilet, too. Nice breakfast (though only white bread :). Fruits , variety of different coffees and tea, sweet bread, yogurt, cereals, eggs but nothing much for a vegetarian though. The breakfast room had no air-con though it was 35 degrees heat outside. Friendly and helpful staff, thank you 🙏🏼😃

It’s a long distance to walk from the center but there are many trams and buses available. Like usually, rooms look much more nicer in the pictures🫩In reality they are a bit outdated and need freshening up. Housekeepers are friendly and nice. I should have had a “better”(maybe bigger) room according the amount I paid (142€ plus city-taxes) but was not given one; our room was too small indeed for 2 adults and luggage. Bathroom was big enough but as a minus the water from shower was running straight to the floor… not that comfortable and need to be fixed🥺 The air-con worked well but it was difficult to set it without help from the staff.

I liked everything! From the moment I came really early in the morning and they welcomed me warmly, till I picked my luggage and left. Although I came early in the morning, the room was already ready, so I could take a shower and have a nap after a long drive in the bus. Man working at the reception was so nice and kind, also a girl working there the next day. I haven't seen that in a while. I felt really welcomed and that I would het help if I need something. The room was amazing - big and spacious. Finally I could open my suitcase and be able to walk in the room. The bathroom was also nice and with enough room. The room had a balcony looking on the street but it was not noisy, I slept amazing. Breakfast is really good, not just sweet pastry like usually but you can choose from different things. Definitely I got more than I was expecting and staying here is worth every cent! The location is also perfect - close to the main train station from where you can start exploring the city. But also if you are coming by train, it's quite handy :) . I would come again to this hotel every time!

There is no such thing.

I recently stayed at Hotel Italia and had a wonderful experience. The location is perfect—central, quiet, and just a short walk from everything I needed. The cleanliness of the hotel really stood out; everything was spotless and well-maintained. But what I loved the most was the breakfast—delicious, fresh, and with a great variety to choose from. The staff was also friendly and helpful throughout my stay. I would definitely return and highly recommend Hotel Italia to anyone visiting the area.

Very friendly and supportive staff. Assisted with everything that we asked for and gave some great guidance what to see and what to try. The room was very tidy. Great location! Highly recommended for a "sleep-in and move through the city" type of travellers. Will definitely return for a quick stop. Best regards to the staff!

The room seemed a little bit too small at the beginning but we got what we booked. I have only one point for improvement after spending the night: Breakfast could have an addition with hot/warm meal option (not only croissants and cold pancakes/bread/sandwiches).

The best plus point is the location. Few minutes walk from the Porta Nuova station, with a bus stop just outside, its so convenient for travelling to the Piazza Castella & even Veneria Reale. A nearby bus stop is serviced by bus 68 which takes you to Sassi Superga, from where you can take the train to the beautiful Basilica Superga. Staff was very helpful. The buffet breakfast was very good with hot & cold items. We stayed 4 nights & the rooms were cleaned daily. The air-conditioning was very good.

We missed a tea kettle.

breakfast was plentiful, nice coffee and perfectly fine. Open 7-10 every day including weekends which was perfect for us. it was walking distance from the river, the station and enough places to eat out. There was no coffee/tea making facilities in the room but the staff would make a coffee for us if we asked at any time which was lovely.

it took a very long time (minutes) for the water to run hot for the shower.

Spare and functional, room was clean and tidy if a little rough around the edges (doors looked like they had been clawed by a dog at some point). Cleaning staff always came in and provided fresh towels and neatened everything, beds were clean and radiators were hot so room was warm. Some staff were exceptionally lovely and friendly, went out of their way to help us.

A couple of staff members were standoffish and rude, young kids on first day and gentleman on night shift when we woke early. Wasn't a very friendly city in general though. Woman running breakfast room was terrifying, slamming and banging and raising eyebrows amongst a few guests each morning.

Great location and breakfast. Downtown and easy to walk from train stationn (porta nuova). Breakfast had cereal, juice, coffee, tea, yogurts, various types of bread plus toppings (butter, jam, nutella), meat, and cheese, plus hard boiled eggs. So breakfast is very filling. Place is aging but it is clean and there is a lift to access upper floors. Nice hot water but pressure wasn't consistent during shower. Friendly staff. a little bar area downstairs to sit with a drink is nice.

Odd layout of the rooms and aging of the property - both of which are mitigated by the size of the rooms and that it's clean. All that to say, no real issues unless you want a modern property.

The location was perfect for us. We went to the Esperanto Conference at the Politecnico. It was a 20 minute walk. We arrived by train at Porta Nueva. It was a 5 minute walk. We ate at the Sardegna Ristorante, a 10 minute walk. We also ate at the Kebap kiosk 2 blocks from the Politecnico. - Everything was perfectly clean. They insisted on tucking the sheets even though every night we pulled it out. Who cares! :) The morning breakfast was more than at most. It's not gourmet, but it was absolutely great for our needs.

There was a storm and the power blew out the elevator one day. No big deal because it wasn't a travel day for us. The air conditioner was a bit finicky... we were cooler than we wanted. But that was a whole lot better than the heat outside.