The breakfast buffet was average. It was the same exact choices every day-boring since we stayed 3 days. Dinner was also average-nothing outstanding either good or bad. We ate there 2 nights. I did like the fact that we could request NO room cleaning during our stay. When they clean every day, I feel obligated to organize my stuff, which then I have to unorganize when I get back.

Towels were terrible. Lack of ice/cold water station anywhere in the hotel. It would have been nice to have a place to fill my water bottle.

The location was great, and the staff were very friendly and good with customer service. I love the cookies. They’re always amazing. Everything was clean and I love that the staff came into my room, unexpected and cleaned everything and brought new towels in.

The rooms were a little dated, and I would’ve liked to have more technology for the TV such as streaming apps and the ability to cast from my phone at least. The plugs were all faulty so it was hard to keep my phone charged because the plugs kept falling out of the wall plugs that was annoying. There also was no place to charge the USB cord so you had to use the outlets. All the outlets were faulty in the room. Thankfully, I had my own power chargers that didn’t require an outlet.

Staff was extremely helpful and kind. Hotel is in a great location convenient for places to eat and go to for activities. Pet friendly! Safe.

Didn’t help that the mirror in our room was not bolted on the wall in our room fell twice once on me once on my puppy. Also it’s a big hotel and only one elevator for the whole building

Excellent breakfast; good staff; it is possibly the quietest room of any-----no con stand running of AC or heating......someone did a good job of designing the rooms so nice and quiet.

The rooms are getting older and could use some refurbishing......

We didn't eat breakfast at the hotel. We did like it a lot, and will seriously consider staying there again if we return to Phoenix for any reason.

My wife thought our dinner had a little too much salt in the pinto beans, but otherwise everything was ok.

The hotel is in a great location. There are lots of restaurants in close proximity, and some shopping, if that’s what you need. The fitness room wasn’t extremely large, but it was very functional with just enough equipment to get a good workout in. We also love that the bathroom sink and the toilet/shower area are separated by a door. Allows multiple people to use the bathroom at the same time. This hotel is also dog friendly, which was a necessity for us.

The air in the room didn’t work great. It was a little stuffy. The pillows are also incredibly soft and flimsy - not our favorite.

My room was absolutely perfect. I was on the 5th floor with a beautiful view of the sunset. This is my second time coming here and will be returning.

There was nothing unsatisfactory

I enjoyed the dining area. I also appreciated the Maid Kitchen, which had a variety of snacks to choose from.

There was no concerns. Everything was great.

Way too expensive. 3 nights $900. That’s crazy. Id go somewhere else

We did not eat breakfast there as it was too expensive

I paid for 2 rooms. one for my husband and myself one for our son. He could not come as he was sick and on my reservation, it said no refunds or change of date. We have stayed in in Phoenix for at least the past 5 years and at the same hotel and this has never happened before